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Associate Service Manager Jobs in Philadelphia, PA

CJ's Tire & Automotive

SERVICE MANAGER

Exton, PA · On-site

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

CJ's Tire & Automotive

SERVICE MANAGER

Exton, PA

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

Bergeys Trucks Inc

Service Manager

Robbinsville, NJ

We strive to provide an environment for our associates and customers that is welcoming, transparent ... the service department. * Maintains reporting systems required by general management and the ...

Bergey's Auto Dealers

Service Manager

Trenton, NJ · On-site

We strive to provide an environment for our associates and customers that is welcoming, transparent ... the service department. * Maintains reporting systems required by general management and the ...

Bergey's

Service Manager

Trenton, NJ

We strive to provide an environment for our associates and customers that is welcoming, transparent ... the service department. * Maintains reporting systems required by general management and the ...

Midas

Automotive Service Manager

Clayton, NJ · On-site

$60K - $90K/yr

Automotive Service Manager At Midas we are dedicated to providing quality services to customer ... Midas is committed to training our associates and promoting from within the organization.

Midas

Automotive Service Manager

Glassboro, NJ · On-site

$60K - $90K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...

Midas

Automotive Service Manager

Woodbury, NJ · On-site

$55K - $80K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...

Midas

Automotive Service Manager

Cherry Hill, NJ · On-site

$50K - $75K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...

Midas

Automotive Service Manager

Bensalem, PA · On-site

$60K - $80K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...

Penske

District Service Manager

New Castle, DE

As a Penske District Service Manager (DSM), you will build a team that looks to connect their work ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Burlington

Operations Service Manager

Philadelphia, PA · On-site

$22.10 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...

Burlington

Operations Service Manager

Philadelphia, PA · On-site

$22.10 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...

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All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Philadelphia, PA

Associate Service Manager information

See Philadelphia, PA salary details

$12

$25

$50

How much do associate service manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for associate service manager in Philadelphia, PA is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $30.10 per hour, depending on experience, location, and employer.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, healthcare, or IT services.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. Stress levels vary based on workload, work environment, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for overseeing customer service operations, supporting service teams, and ensuring client satisfaction. They often assist in coordinating service delivery, handling escalations, and may require knowledge of service management tools and certifications such as ITIL. This role typically involves working in service environments like IT, healthcare, or retail, with opportunities for career growth into senior management positions.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What is the role of an associate manager?

An associate service manager oversees daily operations within a service department, supporting senior managers in ensuring customer satisfaction and efficient service delivery. They often handle team coordination, process improvements, and may assist with training and performance management. Strong communication skills and familiarity with service management tools are important for this role.
Associate Service Manager jobs near you
SERVICE MANAGER

SERVICE MANAGER

CJ's Tire & Automotive

Exton, PA • On-site

Full-time

Posted 4 days ago

Job description

Summary of the Position
Embodies the company mission and vision statements. Provides outstanding customer service through superior organization, scheduling and motivational techniques. Supervises, directs and motivates back shop associates to execute the corporate business plan to maximize sales and profits. Ensures compliance with established company processes and procedures are maintained at business standards. Supports the sales function by completing each job on time, without error or omission. Responsible for mechanical service sales and support of scheduling to improve service flow, including store results to plan.
Key Essential Responsibilities
  • Provide outstanding customer service through superior organization and motivation in the service area.
  • Ensures that proper vehicle inspection techniques are being followed with proper company documentation.
  • Supervises, directs and motivates back shop associates to execute the corporate business plan to maximize sales and profits.
  • Sell and promote all products and services to retail customers. Communicate with customers by phone or in person to evaluate needs, then provide data to allow customer to make an educated decision.
  • Utilize problem-solving skill to correctly diagnose tire and mechanical problems.
  • Maintains high levels of interpersonal communication with the entire staff to assure all customers requests are fulfilled.
  • Ensures that all vehicle information and company documentation supports customers requested service.
  • Additional duties as requested by management.

Experience/Education/Other Requirements
  • High school diploma or equivalent
  • 2 years service writing experience required
  • Have a valid drivers' license, acceptable driving history and access to reliable transportation.
  • Be able to handle prolonged standing and walking; bend, stoop, kneel and lifting up to at least 50lbs.
  • Be able to work in a fast-paced environment and handle stressful situations in a professional manner.
  • Have analytical skills to interpret reports and information, and develop strategies.
  • Have extensive verbal communication skills required for customer and associate relations.
  • Must possess the ability to motivate and direct others to get desired company results.
  • Candidates must be able to successfully complete pre-employment screenings

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