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Associate Service Manager Jobs in Silver Spring, MD

The Associate Service Technician reports to the Service Supervisor * Located in Springfield VA or ... Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping ...

The Associate Service Technician reports to the Service Supervisor * Located in Springfield VA or ... Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping ...

The Associate Service Technician reports to the Service Supervisor * Located in Springfield VA or ... Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping ...

Our Commercial Service Managers play a key leadership role in our local Terminix branches. This ... An associate's degree and a valid driver's license are both requirements. (A four year degree is ...

Service Manager

Tysons, VA ยท On-site

$104K - $142K/yr

Managing projects, customers and accounts. * Planning and budget projects direct field employees ... Associate's Degree with 8+ years of experience * Bachelor's Degree with 5+ years of experience

Act as a role model for the service associates in all aspects of motivation, organization, customer ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...

Act as a role model for the service associates in all aspects of motivation, organization, customer ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...

Automotive Service Manager

Clinton, MD ยท On-site

$800 - $1K/wk

Midas is committed to training our associates and promoting from within the organization. Be Sure to watch a short video about who we are: Responsibilities As a Midas automotive service manager you ...

Customer Service Manager

Baltimore, MD ยท On-site

$21.15 - $28.85/hr

The Customer Service Manager is an integral part of our cinema leadership team, focusing on both ... Associate or Bachelor's degree in hospitality or a related field a plus. * Prior experience in ...

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Associate Service Manager information

See Silver Spring, MD salary details

$12

$26

$52

How much do associate service manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for associate service manager in Silver Spring, MD is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $30.82 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

Associate Service Technician

trimarkusa

Alexandria, VA โ€ข On-site

Other

Medical, Dental, Vision, Retirement

Posted yesterday


Job description

Why youโ€™ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k

+ Portal to Portal pay
+ Training opportunities

TriMark is GROWING its Service Team!

POSITION SUMMARY:

  • The Associate Service Technician reports to the Service Supervisor
  • Located in Springfield VA or surrounding area
  • Full-Time
  • In Field - travel throughout the DMV area

The Associate Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at a customerโ€™s location. This opportunity offers an incentive plan, compensation paid from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Service Technician and eventually a Senior Service Technician position. This entry-level position is designed for individuals with a willingness to learn, and a desire to develop a rewarding career in the food service and equipment industry.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Technician Support:
    • Conduct installation, servicing, and repair of food service equipment
    • Assist in diagnosing and troubleshooting technical issues reported by clients.
    • Learn and apply technical knowledge to resolve problems efficiently.
  • Equipment Maintenance:
    • Run mechanical and electrical troubleshooting and test tasks
    • Survey safety devices and equipment on a regular basis
    • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
    • Inspect food service equipment for the purpose of ensuring safety
    • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
    • Identify necessary repairs and provide ongoing preventative maintenance
  • Customer Interaction:
    • Interact with clients in a professional and courteous manner.
    • Provide clear and concise explanations of technical issues and solutions.
  • Documentation:
    • Maintain accurate records of service activities, including work performed, parts used, and resolutions applied.
    • Complete service reports and submit them in a timely manner.
  • Training and Development:
    • Participate in training programs to enhance technical skills and knowledge.
    • Stay updated on industry trends and new technologies.
  • Collaboration:
    • Work collaboratively with other team members and departments to ensure seamless service delivery.
    • Seek guidance from experienced technicians to enhance learning.
  • Safety Compliance:
    • Adhere to all safety protocols and guidelines during service activities.
    • Report any safety concerns or incidents promptly.

COMPETENCIES:

  • Ability to use field automation systems, (Tablets, cell phone, etc.)
  • Detail-oriented with excellent problem-solving skills.
  • Effective communication and interpersonal abilities.
  • Ability to follow instructions and work collaboratively within a team.
  • Commitment to delivering high-quality service.

QUALIFICATIONS & EXPERIENCE:

  • 0 โ€“ 1 years of experience in a service-related role, (Plumbing, Automotive, Electrical) or equivalent military or practical experience.
  • EPA certification or coursework in a relevant field is a plus.
  • Ability to successfully pass a background check post offer acceptance.

PHYSICAL REQUIREMENTS:

  • Ability to lift 75 pounds.
  • Bend or twist body.
  • Use hands to handle, control or feel objects, tools. or controls.
  • Stand for long periods of time.
  • Keep or regain their balance.
  • Kneel, stoop, crouch, or crawl.

Compensation includes the posted hourly pay range. Additional compensation opportunities, including overtime pay, incentives, or bonuses, may apply where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related factors.

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