ZipRecruiter

Log In

1

Associate Service Manager Jobs in Silver Spring, MD

Midas

Automotive Service Manager

Clinton, MD · On-site

$800 - $1K/wk

Midas is committed to training our associates and promoting from within the organization. Be Sure to watch a short video about who we are: Responsibilities As a Midas automotive service manager you ...

Midas

Automotive Service Manager

Clinton, MD · On-site

$800 - $1K/wk

Midas is committed to training our associates and promoting from within the organization. Be Sure to watch a short video about who we are: Responsibilities As a Midas automotive service manager you ...

Midas

Automotive Service Manager

Clinton, MD · On-site

$800 - $1K/wk

Midas is committed to training our associates and promoting from within the organization. Be Sure to watch a short video about who we are: Responsibilities As a Midas automotive service manager you ...

M.C. Dean, Inc

Inspection Service Manager

Tysons, VA · On-site

Plan, schedule, and manage inspection teams to complete required services efficiently and on time ... Associate's degree with 8+ years of experience. * Bachelor's Degree with 5+ years of experience.

Troon

Guest Service Manager

Washington, DC · On-site

... Part-Time Guest Services Manager! We are seeking a driven individual who is eager to learn ... Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.

Troon Golf

Guest Service Manager

Washington, DC · On-site

$22 - $24/hr

... Part-Time Guest Services Manager! We are seeking a driven individual who is eager to learn ... Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.

PGA TOUR Superstore

Customer Service Associate

Fairfax, VA · On-site

$14.75 - $20.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

PGA TOUR Superstore

Customer Service Associate

Rockville, MD · On-site

$14.75 - $20.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

next page

Showing results 1-20

People also search for

All JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Silver Spring, MD

Associate Service Manager information

See Silver Spring, MD salary details

$12

$26

$52

How much do associate service manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for associate service manager in Silver Spring, MD is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $30.82 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

Associate Service Manager jobs near you
Sprinkler Service Manager

Sprinkler Service Manager

Sciens Building Solutions

Arbutus, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
  • Manage the service department of assigned Division.
  • Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
  • Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
  • Responsible for executing service inspections on time and resolution of system deficiencies.
  • Responsible for developing a budget and meeting revenue and gross margin targets.
  • Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
  • Responsible for delivering projects within the original budgeted cost.
  • Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
  • Responsible for efficient asset management, such as inventory and company service vehicles.
  • Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
  • Responsible for manpower planning and allocation.
  • Responsible in part for customer satisfaction and cash collections.
  • Works closely with the sales and installation teams to support the growth and profitability of the Division.
  • Responsible for control and calibration of inspection, measuring, and testing equipment.
  • Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.

WHAT WE LIKE ABOUT YOU
  • Two to five years of experience in a service operations manager role within the fire detection, fire protection, or security environment.
  • Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
  • Strong, positive team builder with leadership ability.
  • Knowledge of current fire alarm, clean agent/special hazard fire suppression, or security systems.
  • Strong understanding of Profit and Loss statements and key financial drivers.
  • Ability to attract, develop, grow, and retain a team.
  • Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
  • Valid driver's license.
  • Must be able to pass a background check and drug screening.
  • Able to work independently.
  • Excellent organizational, decision-making, and communication skills.
  • Proficient in NFPA codes and standards.
  • Strong computer skills; proficient at Microsoft Office.
  • Knowledge of OSHA safety standards.
  • NICET Level II preferred.

WHAT WE'RE BRINGING TO THE TABLE
  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle.
  • Professional career development opportunities.
  • Tuition reimbursement.

Apply