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Associate Service Manager Jobs in Utah (NOW HIRING)

DNOW L.P.

Service Manager

Kaysville, UT

At DistributionNOW, we believe our associates are the best in the business. We value and reward ... The Service Manager will be responsible for all duties in the Service Department including ...

DistributionNOW

Service Manager

Kaysville, UT · On-site

At DistributionNOW, we believe our associates are the best in the business. We value and reward ... The Service Manager will be responsible for all duties in the Service Department including ...

United Rentals

Service Manager

Salt Lake City, UT · On-site

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise ... Equipment Associates. You will maintain and repair a variety of specialty rental equipment and ...

United Rentals

Service Manager

Salt Lake City, UT · On-site

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise ... Equipment Associates. You will maintain and repair a variety of specialty rental equipment and ...

United Rentals

Service Manager

Salt Lake City, UT · On-site

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise ... Equipment Associates. You will maintain and repair a variety of specialty rental equipment and ...

Burlington Stores

Operations/Service Manager

Orem, UT · On-site

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...

Harmons

Customer Service Manager

Salt Lake City, UT · On-site

$18.90 - $20.40/hr

Assigns check stands to scheduled associates * Ensures breaks and lunches are given to front end ... Communicates openly and frequently with the Lead Customer Service Manager and Store Director

Harmons

Customer Service Manager

Draper, UT · On-site

$18.90 - $20.40/hr

Assigns check stands to scheduled associates * Ensures breaks and lunches are given to front end ... Communicates openly and frequently with the Lead Customer Service Manager and Store Director

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Associate Service Manager information

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What cities in Utah are hiring for Associate Service Manager jobs? Cities in Utah with the most Associate Service Manager job openings:
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Utah as of June 2026, with employment types broken down into 62% Full Time, 36% Part Time, and 2% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Service Manager

DNOW L.P.

Kaysville, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

The Service Manager will be responsible for all duties in the Service Department including supervising Service Technicians & Service Coordinator, fielding all service calls and emails, coordinate service calls with the assistance of Service Coordinator

JOB RESPONSIBILITIES:

  • Coordinate all service calls
  • Opens, post, and close all SRO's (Service Repair Orders) with assistance of Service Coordinator
  • Record and track all technician's hours with an 80-85% billable hours target.
  • Submit warranty claims with follow up to ensure factory pays claims.
  • Responsible for all shipping and receiving duties.
  • Maintain and adhere to Shop Expense budget
  • Promote and grow the Service Department's revenue and profitability
  • Adhere to all Safety, DOT, SOX and other regulated policies & procedures
  • Maintain all Service Truck fleet.
  • Other duties, as assigned.

JOB REQUIREMENTS:

  • High School diploma and/or equivalent in work experience
  • Excellent interpersonal skills, proficient in oral and written communications
  • Assembly experience preferred but not required
  • Basic reading skills. Must be able to follow directions
  • Customer service oriented
  • Computer navigation and utilization skills with excellent Microsoft office proficiency
  • Ability to perform work accurately and thoroughly
  • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
  • High attention to detail, time management, and self-motivation skills

BENEFITS:

  • Competitive Salary + bonus
  • 401(k)/ Retirement savings
  • Comprehensive Benefits (medical, dental, vision, life and disability coverage)
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation/holidays

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