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Associate It Support Jobs in Silver Spring, MD (NOW HIRING)

Allan Myers, Inc

IT Support Technician

Fairfax, VA · On-site

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...

Allan Myers, Inc

IT Support Technician

Fairfax, VA

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nwis

IT Support Services

Arlington, VA

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nwis

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

finnegan

IT Support Specialist

Reston, VA · On-site

$38.60 - $43.08/hr

Role Overview The IT Support Specialist is responsible for providing first level on-site end user support for issues involving firm provided hardware (desktop, laptop, and mobile) and software in a ...

The Nuclear Company

IT Support Specialist

Washington, DC · On-site

$81K - $98K/yr

About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...

The Nuclear Company

IT Support Specialist

Washington, DC

$81K - $98K/yr

About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...

Howard

IT Support Specialist

Washington, DC · On-site

$30/hr

The Howard University Research Centers in Minority Institutions (RCMI) Program - Center for Computational Biology and Bioinformatics (CCBB) is seeking a highly motivated IT Support Specialist. The ...

Legence

Senior IT Support Specialist

Chantilly, VA · On-site

$70K - $100K/yr

Associate's degree in Information Technology or equivalent experience. * 5+ years of experience within the information technology field, including but not limited to PC and mobile device support.

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All JobsAssociate It Support JobsAssociate It Support Jobs in Silver Spring, MD

Associate It Support information

See Silver Spring, MD salary details

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How much do associate it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate it support in Silver Spring, MD is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Silver Spring, MD? The most popular types of It Support jobs in Silver Spring, MD are:
What are popular job titles related to Associate It Support jobs in Silver Spring, MD? For Associate It Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Silver Spring, MD look for? The top searched job categories for Associate It Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Associate It Support jobs? Cities near Silver Spring, MD with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,074 per year, or $20.2 per hour.

IT Support Technician

Allan Myers, Inc

Fairfax, VA • On-site

$55K - $65K/yr

Other

Posted 16 days ago

Allan Myers rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Responsibilities
Work in a diverse technical environment that will allow you to grow your technical career.
Key responsibilities include:
  • Provide direct user support over the phone and in person at offices, job sites, and asphalt plant locations.
  • Assist users with resolution of issues and provide guidance on the use of technology. Support issues will range from account and device related issues to clearing of sessions to assistance in troubleshooting and isolating performance issues on devices and networks as well as core applications.
  • Prepare and deploy user and site equipment including computers, phones, tablets, printers & network gear.

The Support Technician will have opportunities to participate in the implementation of projects and process improvement initiatives.
Salary range: $55,000 - $65,000
Qualifications
The ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives.
Experience and Education Requirements:
  • Associates or Bachelor's degree in Business or Information Technology, Computer Science, Engineering, Finance or related field.
  • Certifications such as CompTIA IT Fundamentals & CompTIA A+ preferred, others such as Project +, Network+, and Cloud+ are a plus
  • 1 - 3 years' related experience
  • Experience with and knowledge of the Construction or Materials Productions industries is a plus.

Required Skills and Knowledge:
  • Must be able to travel overnight or long distances on occasion.
  • Must possess a willingness to learn and adapt to change.
  • Ability to work under deadlines and pressure.
  • Must possess excellent communication (verbal/written) & time management skills.
  • Must be detail oriented.

Allan Myers is an equal opportunity employers.

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