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Associate It Support Jobs in Silver Spring, MD (NOW HIRING)

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

The IT Support Technician role involves providing end-user IT support to ensure reliable access to necessary tools for daily operations and mission success. Responsibilities : • Provide desktop ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

Virginia Tire & Auto is committed to making car care as stress-free as possible, and they are seeking an IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role ...

Clifford Chance US LLP

IT Support Analyst

Washington, DC · On-site

$85K - $96K/yr

The role Clifford Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington, D.C. office. This full-time role is part of a broader transformation aimed at enhancing ...

KBR

IT Support Technician

Chantilly, VA

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

IT Support Technician

Chantilly, VA

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Auto's IT infrastructure by providing technical support, maintaining system security, and contributing ...

SpaceX

IT Support Technician

Washington, DC

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY Are you passionate about technology and ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Allan Myers, Inc

IT Support Technician

Fairfax, VA · On-site

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Silver Spring, MD

Associate It Support information

See Silver Spring, MD salary details

$10

$20

$29

How much do associate it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate it support in Silver Spring, MD is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Silver Spring, MD? The most popular types of It Support jobs in Silver Spring, MD are:
What are popular job titles related to Associate It Support jobs in Silver Spring, MD? For Associate It Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Silver Spring, MD look for? The top searched job categories for Associate It Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Associate It Support jobs? Cities near Silver Spring, MD with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,074 per year, or $20.2 per hour.

IT Support Technician

KBR Careers

Chantilly, VA • On-site

$22.25 - $30.50/hr

Full-time

Re-posted 22 days ago

Job description

Job Summary:
KBR is a company that provides high-end engineering and advanced technology solutions for the intelligence and national security communities. The IT Support Technician role involves providing end-user IT support to ensure reliable access to necessary tools for daily operations and mission success.
Responsibilities:
• Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
• Install, configure, and maintain desktop systems, laptops, printers, and standard business applications.
• Administer user accounts, permissions, and access controls in accordance with IT policies and security requirements.
• Respond to service desk tickets, diagnose technical problems, and resolve or appropriately escalate issues.
• Track IT assets, support equipment moves and upgrades, and maintain accurate inventory records.
Qualifications:
Required:
• Active TS/SCI with a Polygraph
• Bachelor's degree
• Minimum of 5 years relevant experience
• Experience providing hands-on IT support in a desktop or service desk environment.
• Strong troubleshooting skills for hardware, software, and basic network issues.
• Working knowledge of Windows operating systems and common productivity tools (e.g., Microsoft Office).
• Familiarity with user account management, permissions, and directory services (e.g., Active Directory).
• Ability to communicate technical information clearly to non-technical users.
• Experience documenting technical issues, resolutions, and procedures.
• Ability to manage multiple support requests in a fast-paced environment.
• Attention to detail and strong customer service skills.
• Ability to lift and move equipment weighing up to 20 pounds.
Preferred:
• Previous experience supporting a government or defense contractor environment.
• Familiarity with basic server administration or endpoint management tools.
Company:
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time. Founded in 1919, the company is headquartered in Houston, TX, US, , with a team of 10001+ employees. The company is currently Late Stage.

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