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Associate It Support Jobs in Raleigh, NC (NOW HIRING)

Blue Valley Cabinets, Inc.

IT Manager

Knightdale, NC

$65K - $80K/yr

Manage and support network infrastructure, with preference for experience in Comcast, HP, and ... IT support and service delivery. * Lead IT projects from planning through execution, ensuring ...

Bell and Howell

IT Desktop Support Engineer

Durham, NC · On-site

Associate degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience * 2-5 years of experience in IT support, help desk, or technical ...

Bell and Howell

IT Desktop Support Engineer

Durham, NC · On-site

Associate degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience * 2-5 years of experience in IT support, help desk, or technical ...

Summit BHC

Information Technology Technician

Garner, NC · On-site

The IT Technician provides ongoing support and maintenance of all information systems which are involved with patient care to ensure smooth day to day facility operation. Manages installation and ...

NCSU

IT Client Support Specialist

Raleigh, NC · On-site +1

Posting Information Posting Number PG194654EP Internal Recruitment No Working Title IT Client Support Specialist Anticipated Hiring Range $74,613 - $79,819 Work Schedule Monday - Friday 8:00 am to 5 ...

Software Technology Inc

IT Analyst

Cary, NC · On-site

... support and training to end users Document system configurations processes and changes Ensure data integrity security and compliance with IT policies Liaise with vendors and service providers for ...

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC

$13.25 - $17.75/hr

To help support our growth, we are looking for an IT Intern to support our employees with IT support. The IT intern will gain hands-on experience with Carimus' internal IT, including providing ...

Litera

IT Systems Administrator

Raleigh, NC · Hybrid

The role will be the front line for all global IT Support and will be the key enabler of consistent service across all regions and therefore is a key part of the IT team. What You'll Deliver

Darkhorse Tech Inc

IT Field Technician

Raleigh, NC · On-site

Adhere to established methods for responding to and documenting support requests * Perform ... Bachelor's degree in Information Technology or Computer Science is preferred * Must have reliable ...

Litera

IT Systems Administrator

Raleigh, NC · On-site

The role will be the front line for all global IT Support and will be the key enabler of consistent service across all regions and therefore is a key part of the IT team. What You'll Deliver

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Associate It Support information

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$9

$19

$27

How much do associate it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate it support in Raleigh, NC is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Associate It Support jobs in Raleigh, NC? For Associate It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Raleigh, NC look for? The top searched job categories for Associate It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate It Support jobs? Cities near Raleigh, NC with the most Associate It Support job openings:
Associate It Support jobs near you

IT Manager

Blue Valley Cabinets, Inc.

Knightdale, NC

$65K - $80K/yr

Full-time

Posted 9 days ago

Job description

IT Manager

Location: Knightdale, NC

Position Overview

We are seeking a highly skilled and adaptable IT Manager to lead and manage our IT infrastructure and operations in Knightdale, NC. The ideal candidate will possess a strong problem-solving mindset, technical competence, and the ability to act as a strategic business partner. This role requires hands-on experience with network infrastructure, system administration, and cybersecurity, along with excellent communication and project management skills.

Key Responsibilities
  • Manage and maintain the company’s IT infrastructure including Microsoft 365, Exchange, VOIP systems, and network infrastructure (switches, access points, firewalls).
  • Oversee and administer Microsoft environments and system administration tasks.
  • Ensure cybersecurity best practices and protocols are implemented and maintained.
  • Manage and support network infrastructure, with preference for experience in Comcast, HP, and SonicWall.
  • Administer and maintain CCT surveillance systems.
  • Collaborate with and manage relationships with external Managed Service Providers (MSP) to ensure effective IT support and service delivery.
  • Lead IT projects from planning through execution, ensuring alignment with business goals and timelines.
  • Serve as a strategic business partner by aligning IT initiatives with organizational objectives.
  • Provide end-user focused support and training to enhance technology adoption and productivity.
  • Continuously learn and adapt to emerging technologies and industry trends.
  • Support and administer NetSuite ERP systems; NetSuite OneWorld experience preferred.
  • Experience with WooCommerce, Celigo integrations, and Native WMS systems is a plus.
Required Skills amp; Qualifications
  • Strong problem-solving mindset with the ability to troubleshoot complex IT issues.
  • Proven network experience and understanding of network infrastructure components.
  • Technical competence across system administration, Microsoft 365, Exchange, VOIP, and cybersecurity.
  • Adaptable to change and able to manage multiple priorities in a dynamic environment.
  • Strong project management skills with the ability to lead cross-functional initiatives.
  • End-user focused with excellent communication and interpersonal skills.
  • Continuous learner with a passion for staying current with technology trends.
  • Cybersecurity expertise to protect company assets and data.
  • Experience managing and administering Microsoft environments.
  • Hands-on experience with network infrastructure including switches, access points, and firewalls.
  • Experience with CCT surveillance systems.
  • NetSuite Administrator Certification preferred.
  • Experience with WooCommerce, Celigo, and Native WMS preferred.
  • NetSuite OneWorld experience preferred.
  • Ability to work effectively with a support MSP.
Education amp; Experience
  • Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
  • Minimum of 5 years of IT management or related experience.
  • Relevant certifications in Microsoft, networking, cybersecurity, or NetSuite are a plus.

If you are a strategic, technically proficient IT professional with a passion for driving business success through technology, we encourage you to apply.

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