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Associate It Support Jobs in Raleigh, NC (NOW HIRING)

Alphanumeric

IT Support Specialist

Zebulon, NC

$24/hr

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

IT Associate Murphy's Naturals is seeking a reliable and service-oriented IT Associate to support day-to-day technology operations across the organization. This role is primarily focused on ...

New

North Carolina Jobs

DIRECTOR- IT SUPPORT

Raleigh, NC

$6.41K/mo

Fair Labor Standards Act Classification: Exempt Position Term: 12 month Classification: Continuing Time Basis: Full-Time Position Type: Classified Benefits: Full Starting Salary: $6,412.00 per month ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Cary, NC · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

NV5

IT Analyst

Cary, NC · On-site

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC · On-site

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

Sageworks

IT Services Specialist

Raleigh, NC

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

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Associate It Support information

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$19

$27

How much do associate it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate it support in Raleigh, NC is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Associate It Support jobs in Raleigh, NC? For Associate It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Raleigh, NC look for? The top searched job categories for Associate It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate It Support jobs? Cities near Raleigh, NC with the most Associate It Support job openings:
Associate It Support jobs near you
IT Support Specialist

IT Support Specialist

Alphanumeric

Zebulon, NC

$24/hr

Contractor

Posted yesterday

Job description

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.
Manufacturing Technology Assistant
The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a lively, fast-paced setting.

In this role you will work in an "open work environment" which is an office layout where employees share a large, open space with minimal physical barriers between workstations. The design is to promote collaboration, communications, and sense of community among team members, often with shared desks and minimal individual office walls, essentially the opposite of a traditional cubical-based office setup.  

W2 only fully benefitted position
Pay Rate $24 hourly
Key Personal Attributes:
*    A positive and proactive mindset.
*    Takes initiative in spotting tasks and suggesting subsequent steps.
*    Recognizes that although not every task may be glamorous, each one provides a chance to learn and exhibit pride in one's work.
*    Excited to learn about and try new activities.
*    Recognizes that safety and quality rules are mandatory and diligently strives to adhere to them daily.

Experience:
*    A positive attitude matters more than exact experience, but the candidate should be eager to grow their career in IT.
*    Although many tasks will be less technical, there will be numerous chances to learn through challenging projects.
*    Demonstrated dependability is an important qualifier.
Capabilities:
*    Extensive familiarity with Windows PC operating systems and proficiency in Microsoft Office.
*    Having strong proficiency in MS Excel is particularly advantageous.
*    Capable of lifting and transporting up to 50 lbs for installing / uninstalling PCs, switches, and servers.
*    Capable and ready to frequently switch in and out of manufacturing gowns.
Other:
*    Need to be present at the plant daily. This role does not offer work-from-home options.
*    Occasionally, there may be a requirement to work evenings and weekends to assist with major projects or escort contractors.
Benefits of this Position:
*    Great chance to explore various IT and manufacturing technologies and processes.
*    Surrounded by a knowledgeable and committed team eager to share their expertise to ensure your success.  
*    Projects aligned with personal interests can be pursued, provided they deliver value to the client.
Education:Employment Type: CONTRACTOR

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