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Associate Director Of Financial Aid Jobs (NOW HIRING)

Warren Wilson

Director of Financial Aid

Asheville, NC · On-site

Reporting to the Vice President of Enrollment Management, the Director of Student Financial Aid will lead the College's student financial aid functions during a period of operational refinement and ...

Warren Wilson

Director of Financial Aid

Asheville, NC · On-site

Reporting to the Vice President of Enrollment Management, the Director of Student Financial Aid will lead the College's student financial aid functions during a period of operational refinement and ...

Trinity College

Financial Aid Counselor

Hartford, CT · On-site

$39K - $51K/yr

Reporting to the Associate Director of Financial Aid, the Financial Aid Counselor assists in upholding the highest levels of customer service to all Trinity students as it relates to institutional ...

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$64.8K

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How much do associate director of financial aid jobs pay per year?

As of Aug 10, 2026, the average yearly pay for associate director of financial aid in the United States is $64,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate director of financial aid?

To thrive as an Associate Director of Financial Aid, you need in-depth knowledge of federal and state financial aid regulations, experience in higher education administration, and typically a bachelor's or master's degree in a related field. Proficiency with financial aid management systems (such as Banner or PowerFAIDS), compliance software, and reporting tools is crucial. Exceptional leadership, problem-solving, and interpersonal communication skills enable effective team management and student support. These skills are essential for ensuring regulatory compliance, accurate processing, and delivering high-quality student financial services.

What are some common challenges faced by an associate director of financial aid, and how can candidates prepare to address them?

An Associate Director of Financial Aid often faces challenges such as managing complex federal and institutional regulations, responding to high volumes of student inquiries during peak seasons, and balancing the equitable distribution of limited funds. To prepare, candidates should develop strong organizational skills, stay updated on changing financial aid policies, and build experience with financial aid management systems. Additionally, strong communication and leadership abilities are essential for collaborating with cross-functional teams and supporting staff through regulatory updates and process improvements.

What is the difference between Associate Director Of Financial Aid vs Financial Aid Manager?

AspectAssociate Director Of Financial AidFinancial Aid Manager
ResponsibilitiesOversees financial aid programs, manages staff, develops policies, and ensures compliance with regulations.Manages daily financial aid operations, processes applications, and assists students with aid options.
Required CredentialsBachelor's degree, experience in financial aid, knowledge of federal regulations, leadership skills.Bachelor's degree, experience in financial aid, strong communication skills, familiarity with aid processing systems.
Work EnvironmentHigher education institutions, administrative offices, leadership roles.Financial aid offices, student services departments, operational roles.

The Associate Director Of Financial Aid typically holds a higher leadership position with broader responsibilities, including policy development and team management, whereas the Financial Aid Manager focuses more on daily operations and direct student assistance. Both roles require relevant experience and knowledge of financial aid regulations, but the associate director often oversees the entire financial aid program.

What does an associate director of financial aid do?

An Associate Director of Financial Aid assists in managing a college or university’s financial aid office. They oversee staff, ensure compliance with federal and state regulations, and help develop policies for awarding student aid. Additionally, they may counsel students and families about financial aid options and processes, handle complex aid appeals, and help implement new technologies or systems to improve office efficiency. Their role is crucial in ensuring students receive the financial support they need to pursue their education.
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Associate Director Of Financial Aid jobs near you
Infographic showing various Associate Director Of Financial Aid job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $64,837 per year, or $31.2 per hour.

Director of Financial Aid

Mercy College of Ohio

Toledo, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Thank you for considering a career at Mercy College of Ohio!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
DIRECTOR OF FINANCIAL AID | Mercy College
Toledo, OH
Summary of Primary Function/General Purpose of Position
Provides leadership, accountability, and daily management of the Financial Aid Office to administer federal, state, and institutional financial aid funding. Maintains regulatory compliance and protects the integrity of the financial aid services of the College. Creates and maintains quality customer service to students and partners.
Essential Job Functions
  • Oversee full-service financial aid processing, including document collection, budgeting, awarding, FAFSA verification and loan certification for the College.
  • Maintain current knowledge of federal and institutional policies and procedures regulating student aid. Maintain compliance with all regulations.
  • Create, maintain, and comply with all timelines required by the institution and regulatory bodies.
  • Manage and evaluate processes to allow for efficient and accurate reporting and processing of financial aid.
  • Monitor Satisfactory Academic Progress of all students.
  • Provide oversight and preparation for annual Single (A-133) audit.
  • Proactive approach to identifying problems, creating innovate solutions, managing projects, leading teams, and implementing efficiencies and effectiveness using technology.
  • Facilitate application of military and veteran affairs benefits to student financial aid awards.
  • Coordinate financial aid functions with appropriate offices and as a part of integrated student service efforts.
  • Work closely with the Business Office.
  • Hire, train and supervise Financial Aid staff in the essentials of customer service, student outreach, student financial planning and the necessary elements of financial aid compliance.
  • Demonstrated knowledge of principles and processes for delivering excellent customer service, including student needs assessment, establishing quality standards and metrics for services and the evaluation of customer service.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Education
Bachelor Degree (required)
Graduate Degree (preferred)
Certification
None
Minimum Qualifications
3-5 years experience in higher education financial aid.
Knowledge of the financial aid process to include a strong working knowledge of federal regulations and financial aid office operations. Knowledge of higher education processes, best practices, supervisory/personnel practices, strong communication and technology skills.
Combination of post-secondary education and experience in lieu of a degree.
Patient Population
Not applicable to this position
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed - not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
Physical Requirements
Sitting 34-66%
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/tape recorder
Reach above shoulder
Repetitive arm/hand movements
Skills
Working knowledge of higher education regulations
Microsoft Office Suite
Ability to lead and communicate with others.
Explain financial aid operations to administrators, faculty, staff, etc.
Mercy College of Ohio is an equal opportunity employer.
As a Mercy College of Ohio associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
Department:
Financial Aid - Mercy College of Ohio
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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