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Assistant Technical Support Engineer Jobs (NOW HIRING)

Vultr

Technical Support Engineer

Manhattan, NY · On-site

$30 - $40/hr

As a Technical Support Engineer, you'll work closely with customers, system administrators, and ... effectiveness and consistency. Assist in maintaining and supporting enterprise customer ...

Paxos Trust Company NA

Technical Support Engineer

$128.35K - $147.23K/yr

About the team Paxos Technical Support Engineers work within a highly collaborative, cross-functional team dedicated to supporting our customers and internal teams with world-class technical ...

Options-IT

Technical Support Engineer

Chicago, IL · On-site

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert engineers in the Technical Support Team! Who are we? Options is the largest global financial technology ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

Ontario, Canada The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product ...

Keyfactor

Technical Support Engineer

Independence, OH · Remote

... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

Ontario, Canada The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product ...

Kombo.com

Technical Support Engineer

Manhattan, NY · On-site

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our ... Customer Guidance: Assist customer engineers via Slack, email & occasional video calls - clear ...

ACRE

Technical Support Engineer

Manhattan, NY

Technical Support Engineer Location: Western United States (Remote) Move Security Forward with Acre Are you passionate about transforming the future of security? Do you thrive in a collaborative ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Keyfactor

Technical Support Engineer

San Mateo, CA · Remote

... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...

Entrata

Technical Support Engineer

$15.05 - $23.65/hr

The Technical Support Engineer provides frontline technical assistance to customers utilizing a ... Participate in team meetings and contribute to continuous improvement initiatives. > * Assist with ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

Glean

Technical Support Engineer

Nashville, TN · Hybrid

$75K - $180K/yr

As a Technical Support Engineer, you will partner with the Field team and customer to drive ... SLA's * Assist customers with new product features & configurations along with onboarding new ...

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Assistant Technical Support Engineer information

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$15

$24

$48

How much do assistant technical support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for assistant technical support engineer in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What cities are hiring for Assistant Technical Support Engineer jobs? Cities with the most Assistant Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Assistant Technical Support Engineer jobs? States with the most job openings for Assistant Technical Support Engineer jobs include:
Assistant Technical Support Engineer jobs near you

Senior IT-Technical Support Engineer - Full Time

Northfield Park Racino

Northfield, OH • On-site

$26 - $30/hr

Full-time

Posted 12 days ago

Job description

Description:

The Senior Technical Support Engineer provides advanced technical support for end-user technology across the property, serves as an escalation point for complex technical issues, and assists with IT projects, deployments, and operational support. This role is responsible for troubleshooting, maintaining, and deploying IT systems and equipment while ensuring adherence to company IT standards, security policies, and operational procedures.


Principal Duties & Responsibilities

  • Provide advanced technical support for hardware, software, network, and peripheral issues.
  • Serve as an escalation point for complex technical issues that cannot be resolved by first-line
  • support staff.
  • Install, configure, maintain, and troubleshoot company-approved hardware and software.
  • Support and coordinate workstation deployments, equipment replacements, software rollouts,
  • and technology upgrades.
  • Support patching, software updates, and routine system maintenance activities.
  • Document incidents, troubleshooting steps, resolutions, and procedures within the IT ticketing
  • system.
  • Assist with maintaining IT inventory and asset tracking records.
  • Coordinate with vendors and internal departments to resolve technical issues and support
  • project implementation.
  • Assist with IT infrastructure and operational projects as assigned.
  • Mentor and assist Technical Support Engineers and other support personnel.
  • Follow established IT security policies, standards, and operational procedures.
  • Provide professional customer service and communicate technical information in a user-friendly
  • manner.
Requirements:

Work varied shifts, to include weekends and holidays

Performs other job-related duties as requested.

Proof of eligibility to work in the United States.


Education

High school diploma or equivalent Required

Technical Training or industry certifications Preferred


Work Experience

3+ years of prior relevant experience (work experience in Information Technology in a similar role) Required



Additional Requirements

  • Experience in an enterprise hospitality environment Preferred
  • Experience coordinating or assisting with IT projects and deployments. Preferred
  • Experience mentoring or training technical support staff. Preferred
  • Familiarity with scripting or automation tools. Preferred
  • CompTIA A+, Network+, Security+, Microsoft certifications, or equivalent. Preferred

Knowledge, Skills and Abilities

  • Ability to lead, mentor, and support junior IT staff.
  • Strong knowledge of Windows operating systems and Microsoft Office applications.
  • Working knowledge of networking concepts including TCP/IP, LAN, Wi-Fi, printers, POS systems,
  • kiosks, printers and remote connectivity.
  • Familiarity with Active Directory, remote support tools, endpoint management systems, and
  • ticketing platforms.
  • Ability to prioritize and manage multiple support requests and projects simultaneously.
  • Strong customer service and interpersonal communication skills.
  • Ability to explain technical concepts to non-technical Team Members.
  • Ability to work independently and within a team environment.
  • Strong organizational skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to work effectively in a fast-paced operational environment.

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