Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer
Wilsonville, OR · On-site
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Update knowledge base articles, FAQs, and technical documentation to assist customers and internal ...
Technical Support Engineer
Wilsonville, OR · On-site
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Update knowledge base articles, FAQs, and technical documentation to assist customers and internal ...
Technical Support Engineer
OR · Remote
... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
Technical Support Engineer
OR · Remote
... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
Senior Technical Support Engineer
OR · On-site +1
$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide excellent customer service, lead processes and work on a mission critical product. Role Overview: As a Tier ...
Senior Technical Support Engineer
OR · On-site +1
$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide excellent customer service, lead processes and work on a mission critical product. Role Overview: As a Tier ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Senior Technical Support Engineer
OR · On-site +1
$114K - $145K/yr
As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...
Senior Technical Support Engineer
OR · On-site +1
$114K - $145K/yr
As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...
Technical Support Engineer I
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Technical Support Engineer I
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... technical issues * Assist in the installation, configuration, and maintenance of equipment and ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... technical issues * Assist in the installation, configuration, and maintenance of equipment and ...
Technical Support Engineer I
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Quick apply
Technical Support Engineer I
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... technical issues * Assist in the installation, configuration, and maintenance of equipment and ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... technical issues * Assist in the installation, configuration, and maintenance of equipment and ...
The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they ...
The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
Implement detailed customer installation plans and assist. (Essential) * Work on problems of ... Provide follow-up support in disseminating technical information on specific applications ...
Implement detailed customer installation plans and assist. (Essential) * Work on problems of ... Provide follow-up support in disseminating technical information on specific applications ...
Implement detailed customer installation plans and assist. (Essential) * Work on problems of ... Provide follow-up support in disseminating technical information on specific applications ...
Implement detailed customer installation plans and assist. (Essential) * Work on problems of ... Provide follow-up support in disseminating technical information on specific applications ...
The Technical Support Regional - Application Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Technical Support ...
The Technical Support Regional - Application Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Technical Support ...
Technical Support Regional
Oregon City, OR · On-site
The Technical Support Regional - Application Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Technical Support ...
Technical Support Regional
Oregon City, OR · On-site
The Technical Support Regional - Application Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Technical Support ...
Assistant Technical Support Engineer information
What engineers make $300,000 a year?
Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High-paying engineering positions often require specialized knowledge, advanced degrees, and sometimes certifications, with compensation influenced by industry, location, and company size.
What does a technical support assistant do?
A technical support assistant helps users troubleshoot hardware and software issues, providing guidance to resolve technical problems. They often use diagnostic tools, document support cases, and communicate solutions clearly, typically working in customer service or IT environments. Strong communication skills and basic knowledge of computer systems are essential for this role.
What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?
| Aspect | Assistant Technical Support Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like CompTIA A+ | Bachelor's degree often preferred, relevant certifications |
| Work Environment | Entry-level support, supervised tasks, team-based | More independent troubleshooting, client interaction |
| Employer & Industry Usage | IT service providers, tech companies, hardware vendors | Similar industries, often with more complex issues |
The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.
What engineer makes $500,000 a year?
Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, extensive experience, and work in high-demand industries or companies with competitive compensation packages.
Is AI replacing tech support?
Assistant Technical Support Engineers use AI tools to assist in troubleshooting and resolving technical issues, but AI is not replacing the role entirely. Human expertise remains essential for complex problems, customer communication, and personalized support, making AI a complement rather than a substitute in tech support environments.
What are the most commonly searched types of Technical Support Engineer jobs in Oregon? The most popular types of Technical Support Engineer jobs in Oregon are:
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Technical Support Engineer
On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR.Â
Technical Support Engineer Job Details
Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals.Â
Technical Support Engineer Mandatory Skills
- IISÂ
- Windows ServerÂ
- WebservicesÂ
- Windows ApplicationÂ
- Clustered EnvironmentÂ
- Excellent Communication Skills (writing/verbal)Â
- Ability and willingness to learn a new internal toolÂ
- Ability to work well with a teamÂ
- Minimum 2-4 years college degree in relevant fieldÂ
- Minimum 4-6 years relative hands on experienceÂ
Technical Support Engineer Nice to Have Skills
- SQL ServerÂ
- C#.NETÂ
- Script languageÂ
- App Fabric
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 Months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â