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Assistant Technical Support Engineer Jobs in Oregon

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Apiiro

OR

What You're About We're looking for a Technical Support Engineer with Tier 3 experience to join our global team. In this role, you'll work directly with enterprise customers to resolve their most ...

Mirantis

Technical Support Engineer

OR · On-site +1

The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they ...

Mirantis

Technical Support Engineer

OR · On-site

The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they ...

Transmit Security

Senior Technical Support Engineer

OR · On-site +1

$120K - $160K/yr

We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide excellent customer service, lead processes and work on a mission critical product. Role Overview: As a Tier ...

Arlo Technologies, Inc.

OR · On-site

We are seeking a Technical Support Engineer to serve as the primary technical support liaison between Arlo and our strategic partners. This role focuses on managing escalated technical issues ...

Smarsh

Technical Support Engineer II

Portland, OR · On-site

$76K - $85K/yr

Experienced level Technical Support Engineering role. * Frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. * Works on ...

Veriff

Senior Technical Support Engineer

OR · On-site +1

As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...

New

Smarsh

Technical Support Engineer II

Portland, OR · On-site

Experienced level Technical Support Engineering role. * Frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. * Works on ...

Mirantis

Openstack Technical Support Engineer

OR · On-site +1

The Openstack Technical Support Engineer is responsible for solving complex and high-impact technical issues within large-scale customer cloud environments. This role focuses on advanced ...

Mirantis

Openstack Technical Support Engineer

OR · On-site

The Openstack Technical Support Engineer is responsible for solving complex and high-impact technical issues within large-scale customer cloud environments. This role focuses on advanced ...

CrowdStrike

OR · Hybrid

The ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction ...

New

Broadcom

OR

$73.10K - $117K/yr

... motivated Technical Support Engineer with a passion for Customer Success.This position is ... assist less-experienced team members to become more self-sufficient and confident in their role(s ...

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Assistant Technical Support Engineer information

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What are the most commonly searched types of Technical Support Engineer jobs in Oregon? The most popular types of Technical Support Engineer jobs in Oregon are:
Assistant Technical Support Engineer jobs near you
Technical Support Engineer

Technical Support Engineer

Procom Consultants Group

Hillsboro, OR

Contractor

Posted 9 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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