Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer
Wilsonville, OR · On-site
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Update knowledge base articles, FAQs, and technical documentation to assist customers and internal ...
Technical Support Engineer
Wilsonville, OR · On-site
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex ... Update knowledge base articles, FAQs, and technical documentation to assist customers and internal ...
Technical Support Engineer
OR · Remote
... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
Technical Support Engineer
OR · Remote
... and assist peers. * Resolves advanced and non-routine technical issues within assigned product ... support or engineering experience in a customer-facing environment. * Proven ability to manage ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
OR · On-site
As a Technical Support Engineer, you will become a critical interface between customers and StarTree's cross-functional teams, providing technical expertise and driving customer satisfaction. This ...
Senior Technical Support Engineer
OR · On-site +1
$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide excellent customer service, lead processes and work on a mission critical product. Role Overview: As a Tier ...
Senior Technical Support Engineer
OR · On-site +1
$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide excellent customer service, lead processes and work on a mission critical product. Role Overview: As a Tier ...
Technical Support Engineer - PrivacyPro
OR · Remote
$30 - $35/hr
The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & ... Respond to emails from customers * Assist customers with technical issues related to Bluesight ...
Technical Support Engineer - PrivacyPro
OR · Remote
$30 - $35/hr
The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & ... Respond to emails from customers * Assist customers with technical issues related to Bluesight ...
Senior Technical Support Engineer
OR · On-site +1
$114K - $145K/yr
As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...
Senior Technical Support Engineer
OR · On-site +1
$114K - $145K/yr
As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...
Technical Support Engineer I
Portland, OR · On-site
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Technical Support Engineer I
Portland, OR · On-site
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Technical Support Engineer I
Portland, OR · On-site
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
Quick apply
Technical Support Engineer I
Portland, OR · On-site
$60K - $80K/yr
Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...
OR · On-site
$80K - $100K/yr
As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer ... In this role, you will assist with product-specific cases, manage case escalations, provide phone ...
OR · On-site
$80K - $100K/yr
As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer ... In this role, you will assist with product-specific cases, manage case escalations, provide phone ...
Technical Support Engineer (TSE) MDP
Portland, OR · On-site +1
$96K - $132K/yr
Support multiple technical escalations, resolve with focus on time to resolution and quality of work * Attend customer field issues meetings with FSO, collaborate with BU engineers * Recommend best ...
Technical Support Engineer (TSE) MDP
Portland, OR · On-site +1
$96K - $132K/yr
Support multiple technical escalations, resolve with focus on time to resolution and quality of work * Attend customer field issues meetings with FSO, collaborate with BU engineers * Recommend best ...
Technical Support Engineer (TSE) MDP
Beaverton, OR · On-site +1
$96K - $132K/yr
Support multiple technical escalations, resolve with focus on time to resolution and quality of work * Attend customer field issues meetings with FSO, collaborate with BU engineers * Recommend best ...
Technical Support Engineer (TSE) MDP
Beaverton, OR · On-site +1
$96K - $132K/yr
Support multiple technical escalations, resolve with focus on time to resolution and quality of work * Attend customer field issues meetings with FSO, collaborate with BU engineers * Recommend best ...
Product Technical Support Engineer - TMS USA
Hillsboro, OR · On-site
$92K - $138K/yr
Support TMS App users, resolve issues, and manage support inbox * Assist with new applications ... Technical support, service, or application engineering * Troubleshooting complex systems in ...
Product Technical Support Engineer - TMS USA
Hillsboro, OR · On-site
$92K - $138K/yr
Support TMS App users, resolve issues, and manage support inbox * Assist with new applications ... Technical support, service, or application engineering * Troubleshooting complex systems in ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
Product Technical Support Engineer - TMS USA
Hillsboro, OR · On-site
$92K - $138K/yr
Support TMS App users, resolve issues, and manage support inbox * Assist with new applications ... Technical support, service, or application engineering * Troubleshooting complex systems in ...
Product Technical Support Engineer - TMS USA
Hillsboro, OR · On-site
$92K - $138K/yr
Support TMS App users, resolve issues, and manage support inbox * Assist with new applications ... Technical support, service, or application engineering * Troubleshooting complex systems in ...
Sr. Technical Support Engineer I
Portland, OR · On-site
Summary Weare looking for expert level Technical Support Engineering individual providing industry-best service to customers and partners using Smarsh products and services. Recognized technical ...
Sr. Technical Support Engineer I
Portland, OR · On-site
Summary Weare looking for expert level Technical Support Engineering individual providing industry-best service to customers and partners using Smarsh products and services. Recognized technical ...
Sr. Technical Support Engineer I
$105K - $115K/yr
Summary Weare looking for expert level Technical Support Engineering individual providing industry-best service to customers and partners using Smarsh products and services. Recognized technical ...
Quick apply
Sr. Technical Support Engineer I
$105K - $115K/yr
Summary Weare looking for expert level Technical Support Engineering individual providing industry-best service to customers and partners using Smarsh products and services. Recognized technical ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering problems, help guide engineering in ...
Assistant Technical Support Engineer information
What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?
| Aspect | Assistant Technical Support Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like CompTIA A+ | Bachelor's degree often preferred, relevant certifications |
| Work Environment | Entry-level support, supervised tasks, team-based | More independent troubleshooting, client interaction |
| Employer & Industry Usage | IT service providers, tech companies, hardware vendors | Similar industries, often with more complex issues |
The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.
What does an assistant technical support engineer do?
Job description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Technical Support Engineer
On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR.Â
Technical Support Engineer Job Details
Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals.Â
Technical Support Engineer Mandatory Skills
- IISÂ
- Windows ServerÂ
- WebservicesÂ
- Windows ApplicationÂ
- Clustered EnvironmentÂ
- Excellent Communication Skills (writing/verbal)Â
- Ability and willingness to learn a new internal toolÂ
- Ability to work well with a teamÂ
- Minimum 2-4 years college degree in relevant fieldÂ
- Minimum 4-6 years relative hands on experienceÂ
Technical Support Engineer Nice to Have Skills
- SQL ServerÂ
- C#.NETÂ
- Script languageÂ
- App Fabric
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 Months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â