Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Document, track, and report design, reliability, and maintenance issues to engineering * Escalate ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Document, track, and report design, reliability, and maintenance issues to engineering * Escalate ...
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
Technical Support Engineer (Americas/EMEA - Remote)
OR · Remote
$273K/yr
What you will be working on As a Technical Support Engineer, you'll be the bridge between our 45 person Customer Support team and Engineering: building the systems and tools that power exceptional ...
Desktop Support Engineer
Tualatin, OR · On-site
Job Summary (Desktop Support Engineer - L1) - Provide on-site and remote technical support to end users, including executive management and VIPs. - Diagnose and troubleshoot issues related to Windows ...
New
Desktop Support Engineer
Tualatin, OR · On-site
Job Summary (Desktop Support Engineer - L1) - Provide on-site and remote technical support to end users, including executive management and VIPs. - Diagnose and troubleshoot issues related to Windows ...
New
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Technical Support Supervisor
Dallas, OR · On-site
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
Technical Support Supervisor
Dallas, OR · On-site
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Quick apply
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...
Entry Level Technical Support Engineer information
See Oregon salary details
$39.6K - $47.5K
4% of jobs
$47.5K - $55.4K
12% of jobs
$61.3K is the 25th percentile. Wages below this are outliers.
$55.4K - $63.3K
12% of jobs
$63.3K - $71.2K
13% of jobs
The median wage is $77.3K / yr.
$71.2K - $79.1K
12% of jobs
$79.1K - $86.9K
9% of jobs
$86.9K - $94.8K
8% of jobs
$100.5K is the 75th percentile. Wages above this are outliers.
$94.8K - $102.7K
9% of jobs
$102.7K - $110.6K
9% of jobs
$110.6K - $118.5K
4% of jobs
$118.5K - $126.3K
10% of jobs
$39.6K
$83.6K
$126.3K
How much do entry level technical support engineer jobs pay per year?
What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
What is an Entry Level Technical Support Engineer job?
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
What does a typical day look like for an Entry Level Technical Support Engineer?
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.
Full-time
Posted 10 days ago
Job description
Let's search for your next career at TEL. Use the form below to search our current opportunities and then apply. Please consider joining our Talent Community so that we may continue to engage with you.
Job DescriptionJob Summary:
Under direct supervision, the primary responsibility is to provide technical assistance and support to clients. Responsibilities include troubleshooting and resolving technical issues with minimal complexity, as well as providing customer service.
Essential Duties and Responsibilities:
- Respond to incoming client inquiries and provide technical support via phone, email, and chat
- Diagnose and troubleshoot simple technical issues, including hardware and software problems
- Document, track, and report design, reliability, and maintenance issues to engineering
- Escalate complicated issues to higher-level support teams
- Provide step-by-step instructions and guidance to customers and/or field service engineers to resolve uncomplicated issues
- Document and track all client interactions and issue resolutions
- Collaborate with cross-functional teams, including field engineers, technicians, and product support to identify and address recurring customer issues
- Stay up-to-date with product knowledge and industry trends to better assist customers
- Maintaining a high level of customer satisfaction through effective communication and problem-solving skills
Supervisory and/or Leadership Responsibilities:
None.
Knowledge, Skills and Abilities:
- Basic knowledge of equipment troubleshooting techniques and methodologies
- Familiarity with electronic systems and components
- Strong analytical and problem-solving skills
- Detail-oriented with a high level of accuracy
- Ability to prioritize safety and quality in all aspects of work
- Ability to comply with regulations and guidelines
- Ability to manage risks effectively, and consider corporate social responsibility (CSR) initiatives
- Strong communication and interpersonal skills to effectively interact with customers and team members
Minimum Qualifications - (Education, Experience, Certification, & Licensure):
- Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at least 8 years of relevant experience.
- Minimum of 6 months of professional engineering experience
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- May be required to stand; reach with hands and arms, stoop and kneel
- May be required to sit for long periods of time
- May be required to lift, carry, push, pull or move up to 15 pounds
- Typically working within an office setting which may be noisy and distracting
Diversity creates an innovative culture. TEL US is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
SubsidiaryTOKYO ELECTRON AMERICA, INC.