ZipRecruiter

Log In

1

Junior Desktop Support Engineer Jobs in Oregon (NOW HIRING)

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones LLC.

Desktop Support Engineer

Portland, OR

$20 - $25/wk

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

SAIC

Deskside support Engineer

Salem, OR

Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a ... The support will range from simple to complex system issues and may include VIP support ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a ... The support will range from simple to complex system issues and may include VIP support ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a ... The support will range from simple to complex system issues and may include VIP support ...

Empower AI Inc.

$20.25 - $25.75/hr

Responsibilities SUMMARY DIGIT is seeking a Junior Computer User Support Specialist to support ... desktop applications, smartphones and network connectivity. -Provides personal computer support ...

Empower AI Inc.

$20.25 - $25.75/hr

Responsibilities SUMMARY DIGIT is seeking a Junior Computer User Support Specialist to support ... desktop applications, smartphones and network connectivity. -Provides personal computer support ...

Symbotic

Technical Support Engineer

OR · Remote

Perform and lead hands-on fixes at the desktop level, including installing and upgrading software ... Engineering ora directly relatedfield. * Minimum of3 yearexperience with supporting systems ...

LMI

Overview LMI is seeking a Junior Platform Engineer to support IronSled, a Platform as a Service designed to host applications in secure federal environments. You will be an initial member of a small ...

New

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsJunior Desktop Support Engineer JobsJunior Desktop Support Engineer Jobs in Oregon

Junior Desktop Support Engineer information

See Oregon salary details

$35.4K

$75.9K

$115.8K

How much do junior desktop support engineer jobs pay per year?

As of Aug 2, 2026, the average yearly pay for junior desktop support engineer in Oregon is $75,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $84,600.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle ticketing systems, perform routine maintenance, and escalate complex problems to senior staff, requiring knowledge of operating systems and support tools. This role typically involves working in an IT support or help desk environment and may require basic certifications like CompTIA A+.

What skills do you need for L1 desktop support engineer?

An L1 desktop support engineer needs strong troubleshooting skills, knowledge of operating systems like Windows and macOS, and familiarity with common hardware components. Good communication skills and basic understanding of networking, remote support tools, and ticketing systems are also essential for effective support roles.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can reach up to $70,000 to $90,000 annually, especially for those with advanced certifications, extensive experience, or in senior roles. Salaries vary based on location, company size, and skill level, with specialized knowledge of operating systems and troubleshooting tools often commanding higher pay.

Is desktop support a good entry level job?

Desktop support is considered a good entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and often requires only basic certifications like CompTIA A+. It offers opportunities to develop customer service skills and gain experience with common tools and operating systems, making it a practical starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
What are popular job titles related to Junior Desktop Support Engineer jobs in Oregon? For Junior Desktop Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support Engineer jobs in Oregon look for? The top searched job categories for Junior Desktop Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Junior Desktop Support Engineer jobs? Cities in Oregon with the most Junior Desktop Support Engineer job openings:
Junior Desktop Support Engineer jobs near you

Desktop Support Engineer

Sybex Support Services

Tualatin, OR • On-site

Contractor

Posted 13 days ago

Job description

Job Summary (Desktop Support Engineer - L1)
- Provide on-site and remote technical support to end users, including executive management and VIPs.
- Diagnose and troubleshoot issues related to Windows and Mac desktop systems, printers, operating systems, and applications.
- Install, maintain, and upgrade desktop equipment and associated infrastructure.
- Support end users with video conferencing units and mobile devices (iPhone, iPad, Android).
- Deliver support for Windows 7/8/OS X, Office 2011/O365, and Microsoft Office suite applications.
- Collaborate with Service Desk and other IT teams for break/fix, remote access, and support functions.
- Utilize remote support tools (Remote Desktop, Apple Remote Desktop, VNC) for troubleshooting.
- Remove viruses and spyware from user devices using various tools.
- Consult and instruct users on hardware and software usage and resolve technical issues.
- Respond to support requests via phone, email, service tickets, and dispatches, ensuring timely resolution within SLA.
- Document, track, and monitor problems and solutions for continuous improvement and knowledge sharing.
- Maintain a high standard of customer service and professionalism in all interactions.
- Adhere to business professional attire and company standards.
- Demonstrate excellent written and verbal communication, organizational, and troubleshooting skills.
- Work full time (40 hours/week) on a contract basis in a fast-paced, dynamic environment.

Apply