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Junior Desktop Support Engineer Jobs in Oregon (NOW HIRING)

MetroSys

Data Center Technician I

Portland, OR · On-site

$20 - $30/hr

Escalate hardware, networking, or systems issues to senior engineers when appropriate. * Follow ... Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center ...

Biamp

Software Engineering Manager

Beaverton, OR

Technical Support and Guidance: * Partner with global engineering, product, and design teams to align local efforts with platform roadmaps across cloud, mobile, and desktop * Serve as a technical ...

Biamp

Software Engineering Manager

Beaverton, OR · On-site

Technical Support and Guidance: * Partner with global engineering, product, and design teams to align local efforts with platform roadmaps across cloud, mobile, and desktop * Serve as a technical ...

Averro

Technical Support Analyst

Cottage Grove, OR · On-site

This role is responsible for deployment, maintenance, and technical support of desktops, laptops ... Engineer - Microsoft, Google, CISCO, ITIL or similar Certifications - Four-year degree in ...

TransPerfect

Junior TechOps Consultant

Portland, OR · On-site

As a Junior TechOps Consultant, you'll play a vital role in supporting the delivery of our flagship ... engineering teams when needed. * Assist the sales team in early-stage client engagements by ...

TransPerfect

Junior TechOps Consultant

Portland, OR

As a Junior TechOps Consultant, you'll play a vital role in supporting the delivery of our flagship ... engineering teams when needed. * Assist the sales team in early-stage client engagements by ...

Black & Veatch

Wastewater Process Engineer

Tualatin, OR · On-site

Our Team of over 200 process engineers support water, industrial, next generation agriculture, LNG ... Actively fosters knowledge management and provides mentoring to junior engineers * May assist with ...

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All JobsDesktop Support Engineer JobsJunior Desktop Support Engineer JobsJunior Desktop Support Engineer Jobs in Oregon

Junior Desktop Support Engineer information

See Oregon salary details

$35.4K

$75.9K

$115.8K

How much do junior desktop support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for junior desktop support engineer in Oregon is $75,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $84,600.00 per year, depending on experience, location, and employer.

What does a junior desktop support engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What are the key skills and qualifications needed to thrive as a junior desktop support engineer?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What are some common challenges faced by junior desktop support engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

Is a junior desktop support engineer a good entry level job?

A junior desktop support engineer is generally considered a good entry-level position in IT, offering opportunities to develop technical skills such as troubleshooting hardware and software issues, working with tools like ticketing systems, and gaining experience in user support. It provides a foundation for advancing into more specialized IT roles and often requires basic certifications like CompTIA A+.

What are popular job titles related to Junior Desktop Support Engineer jobs in Oregon?

For Junior Desktop Support Engineer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Junior Desktop Support Engineer jobs in Oregon look for?

The top searched job categories for Junior Desktop Support Engineer jobs in Oregon are:

What cities in Oregon are hiring for Junior Desktop Support Engineer jobs?

Cities in Oregon with the most Junior Desktop Support Engineer job openings:

Junior Desktop Support Engineer jobs near you

Data Center Technician I

MetroSys

Portland, OR • On-site

$20 - $30/hr

Contractor

Re-posted 3 days ago

Job description

Position Overview
MetroSys is seeking a dependable and motivated Data Center Technician I to support the day-to-day operations of a mission-critical data center environment in Portland, OR. This role is responsible for providing hands-on support for server hardware, cabling, rack installations, and infrastructure maintenance while ensuring high availability and operational excellence.
This is an excellent opportunity for an entry-level or early-career IT professional looking to build a career in data center operations, infrastructure, or enterprise technology. The ideal candidate is mechanically inclined, detail-oriented, and eager to learn enterprise hardware and data center best practices.Key Responsibilities
  • Perform rack-and-stack installation of servers, network equipment, and storage devices.
  • Install, label, organize, and troubleshoot copper and fiber cabling.
  • Replace failed hardware components, including:
    • Hard drives
    • Power supplies
    • Memory
    • Network interface cards
    • Server components
  • Perform basic diagnostics and break/fix activities on enterprise hardware.
  • Support equipment moves, additions, changes, and decommissioning activities.
  • Monitor equipment health and respond to infrastructure alerts as directed.
  • Assist with inventory management, asset tracking, and equipment audits.
  • Document completed work, maintenance activities, and infrastructure changes.
  • Escalate hardware, networking, or systems issues to senior engineers when appropriate.
  • Follow established operational procedures and change management processes.
  • Maintain a clean, organized, and secure data center environment.
Required Qualifications
  • 0-2 years of experience in IT support, desktop support, or data center operations.
  • Basic understanding of:
    • Computer hardware
    • Servers and storage
    • Networking fundamentals
    • Cabling standards
  • Ability to safely lift and move equipment weighing up to 50 pounds.
  • Comfortable working in a structured, fast-paced operational environment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and teamwork abilities.
Preferred Qualifications
  • CompTIA A+, Server+, or Network+ certification.
  • Experience with:
    • Rack-and-stack deployments
    • Structured cabling
    • Enterprise server hardware (Dell, HPE, Cisco, Lenovo)
  • Familiarity with Windows Server or Linux operating systems.
  • Previous experience in a data center, colocation facility, or IT operations environment.
  • Experience using ticketing systems such as ServiceNow, Jira, or similar.

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