Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ... Remote
Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ... Remote
Managed Services Help Desk Technician
OR · On-site +1
$60K - $65K/yr
This is a remote position open to candidates located within the United States. Core ... M365, Active Directory, all current flavors of Windows * Fundamental understanding of basic ...
Managed Services Help Desk Technician
OR · On-site +1
$60K - $65K/yr
This is a remote position open to candidates located within the United States. Core ... M365, Active Directory, all current flavors of Windows * Fundamental understanding of basic ...
Remote M365 Engineer information
What is a Remote M365 Engineer?
A Remote M365 Engineer is an IT professional who specializes in designing, implementing, and managing Microsoft 365 (M365) solutions for organizations, while working remotely. Their responsibilities include configuring, securing, and maintaining M365 services such as Exchange Online, SharePoint, Teams, and OneDrive. They also provide technical support, troubleshoot issues, and ensure optimal performance and security of the organization's cloud-based collaboration tools. Remote M365 Engineers often collaborate with other IT staff and end-users to deliver seamless productivity experiences without being onsite.
What are the key skills and qualifications needed to thrive as a Remote M365 Engineer?
To thrive as a Remote M365 Engineer, you need deep expertise in Microsoft 365 solutions, cloud infrastructure, and troubleshooting, typically backed by experience and certifications like Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Enterprise Administrator. Familiarity with tools such as PowerShell, Microsoft Endpoint Manager, Azure AD, and M365 security and compliance centers is crucial. Strong problem-solving, communication, and self-management skills help you excel in remote collaboration and client support. These competencies ensure secure, efficient deployment and management of M365 environments, driving business productivity and minimizing downtime.
What are some typical challenges faced by Remote M365 Engineers when supporting distributed teams?
Remote M365 Engineers often encounter challenges such as troubleshooting user issues across different time zones, ensuring secure access to Microsoft 365 resources, and coordinating with global IT teams. Clear communication and strong documentation skills are essential, as much of the support is provided virtually. Additionally, keeping up with frequent updates and new features in the Microsoft 365 suite requires consistent learning and adaptability.
What is the difference between Remote M365 Engineer vs Remote SharePoint Administrator?
| Aspect | Remote M365 Engineer | Remote SharePoint Administrator |
|---|---|---|
| Certifications | Microsoft 365 Certified: Fundamentals, Modern Desktop Administrator | Microsoft 365 Certified: Teamwork Administrator, SharePoint Server certifications |
| Work Environment | Collaborates on cloud-based M365 solutions, supports Teams, Exchange, SharePoint Online | Manages on-premises or cloud SharePoint environments, handles site setup, permissions, and content management |
| Industry Usage | Used across industries for cloud collaboration and productivity tools | Primarily in organizations with SharePoint infrastructure, both on-premises and online |
The Remote M365 Engineer focuses on implementing and supporting Microsoft 365 cloud services, including Teams, Exchange, and SharePoint Online. In contrast, the Remote SharePoint Administrator specializes in managing SharePoint environments, whether on-premises or online. While both roles require knowledge of SharePoint, the M365 Engineer has a broader scope covering the entire Microsoft 365 suite, making it more versatile for cloud-based collaboration solutions.
What are the most commonly searched types of M365 Engineer jobs in Oregon?
The most popular types of M365 Engineer jobs in Oregon are:
What are popular job titles related to Remote M365 Engineer jobs in Oregon?
For Remote M365 Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote M365 Engineer jobs in Oregon look for?
The top searched job categories for Remote M365 Engineer jobs in Oregon are:
What cities in Oregon are hiring for Remote M365 Engineer jobs?
Cities in Oregon with the most Remote M365 Engineer job openings:
Varonis rating
7.3
Based on 5 frontline employees who took The Breakroom Quiz
181st of 247 rated software companies
Job description
Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
- Onboard Customers to Varonis platforms and deliver on-going value and support
- Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
- Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
- Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
- Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
- Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
- Alongside Sales, identify and champion upsell opportunities
- Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
- Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
- Serve as primary technical contact and augment our support and engineering teams
- Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
- Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
- Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
- Escalate customer issues to management when appropriate
- Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
- Bachelor's Degree or equivalent experience
- 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
- Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
- Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
- Understanding of data classification, governance, and DSPM concepts
- Familiarity with AI/LLM data risks and governance considerations (preferred)
- Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
- Excellent communication skills with the ability to engage technical and executive audiences
- Proven problem-solving abilities
- Commitment to customer success
- Proven success in contributing to a team-oriented environment.
- Sales oriented.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote
About Varonis
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2005