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Desktop Engineer Ii Jobs in Oregon (NOW HIRING)

SAIC

Deskside support Engineer

Salem, OR · On-site

Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Description Deskside support Engineer with a minimum of 7 years of experience providing desk side ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...

SAIC

Deskside support Engineer

Salem, OR

Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...

Biamp

Software Engineering Manager

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 2 years leading software engineering teams that build cloud services, mobile apps, and/or desktop applications * Strong interpersonal skills with a proven track record of mentoring and ...

Biamp

Software Engineering Manager

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 2 years leading software engineering teams that build cloud services, mobile apps, and/or desktop applications * Strong interpersonal skills with a proven track record of mentoring and ...

AllSTEM Connections

Structural Design Technician

Hillsboro, OR · On-site

$64K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Resolve Level 1 and Level 2 incidents and fulfill service requests received via phone, email, walk ... Proven professional experience in a technology support, help desk, or desktop engineering role. • ...

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Showing results 1-20

All JobsDesktop Engineer Ii JobsDesktop Engineer Ii Jobs in Oregon

Desktop Engineer Ii information

What is the difference between Desktop Engineer Ii vs Desktop Support Specialist?

AspectDesktop Engineer IIDesktop Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentIT departments, corporate offices, technical teamsHelp desks, user support centers, corporate offices
ResponsibilitiesAdvanced troubleshooting, hardware/software upgrades, system maintenanceUser support, issue resolution, basic troubleshooting
Industry UsageIT, technology, corporate sectorsIT, customer service, corporate sectors

While both roles support desktop users, a Desktop Engineer II typically handles more complex technical issues, performs system upgrades, and maintains infrastructure, whereas a Desktop Support Specialist focuses on user support and basic troubleshooting. The roles often overlap but differ mainly in technical depth and scope.

Is desktop engineer a good job?

A Desktop Engineer II is responsible for maintaining and troubleshooting computer systems, hardware, and software in an organization. The role typically requires technical skills, certifications like CompTIA A+ or Microsoft Certified, and offers opportunities for career growth in IT support and systems administration. Job satisfaction depends on interest in technology and problem-solving, with a generally stable demand in many industries.

What is a level 2 desktop engineer job description?

A Level 2 Desktop Engineer is responsible for troubleshooting and resolving hardware, software, and network issues on desktop systems. They provide technical support, perform system upgrades, and may assist with user account management, often working with remote tools and maintaining documentation. This role typically requires strong problem-solving skills and knowledge of operating systems like Windows or macOS.

What are popular job titles related to Desktop Engineer Ii jobs in Oregon?

For Desktop Engineer Ii jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Ii jobs in Oregon look for?

The top searched job categories for Desktop Engineer Ii jobs in Oregon are:

Desktop Engineer Ii jobs near you
Infographic showing various Desktop Engineer Ii job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Deskside support Engineer

SAIC

Salem, OR • On-site

Other

Re-posted 10 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services

Job description

Job ID: 2613477
Location: Salem, OR, US
Date Posted: 2026-06-09
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 25% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills. Need to be able to work independently and as part of a team. Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration. Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties: Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have independent transportation.
Top Qualifications, Skills, Experience or Certifications:
  • Must be able to obtain a Public Trust Clearance
  • Deployment of customer hardware and software
  • Problem Resolution IT support to end users
  • Customer Service

Qualifications
Job Role Specific Requirements:
The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
  • Remote and Deskside Experience troubleshooting hardware and software issues
  • Troubleshooting Microsoft Windows with latest Windows OS
  • Familiarity with MAC OS
  • Installation and configuration of new machines in a Windows environment
  • Smart cards / PIV cards (general knowledge)
  • Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client
  • Provide Remote Tool Support
  • Conference Room / VTC Setups
  • Travel to various field sites is required, and reliable and independent transportation will be needed.

SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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