Deskside support Engineer
Salem, OR · On-site
Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Description Deskside support Engineer with a minimum of 7 years of experience providing desk side ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Description Deskside support Engineer with a minimum of 7 years of experience providing desk side ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ...
Technician II-Desktop Technician (FD)
Gresham, OR · On-site
$21.50 - $27.25/hr
Work independently with minimal supervision, be self-directed,and self-led * Assist the engineers ... Resolve desktop software and desktop hardware problems for end-users * Maintain systems in-line ...
Technician II-Desktop Technician (FD)
Gresham, OR · On-site
$21.50 - $27.25/hr
Work independently with minimal supervision, be self-directed,and self-led * Assist the engineers ... Resolve desktop software and desktop hardware problems for end-users * Maintain systems in-line ...
About the Role As a Field Service Engineer - Desktop Support, you'll make an impact by keeping ... level • 2 or more years supporting audio-visual devices, including Cisco VC device ...
About the Role As a Field Service Engineer - Desktop Support, you'll make an impact by keeping ... level • 2 or more years supporting audio-visual devices, including Cisco VC device ...
Minimum of 2 years leading software engineering teams that build cloud services, mobile apps, and/or desktop applications * Strong interpersonal skills with a proven track record of mentoring and ...
Minimum of 2 years leading software engineering teams that build cloud services, mobile apps, and/or desktop applications * Strong interpersonal skills with a proven track record of mentoring and ...
... Engineer who is passionate about building enterprise-scale Microsoft Power Automate Desktop (PAD ... Minimum 2 years of hands-on experience developing and supporting Microsoft Power Automate ...
... Engineer who is passionate about building enterprise-scale Microsoft Power Automate Desktop (PAD ... Minimum 2 years of hands-on experience developing and supporting Microsoft Power Automate ...
... 2 years of experience in desktop support or systems administration • Preferred Fields of Study: Computer Science, Information Technology, Engineering or related field • ITIL certification ...
... 2 years of experience in desktop support or systems administration • Preferred Fields of Study: Computer Science, Information Technology, Engineering or related field • ITIL certification ...
USHIL - GTS Support Staff
Hillsboro, OR · On-site
... 2 years of experience in desktop support or systems administration • Preferred Fields of Study: Computer Science, Information Technology, Engineering or related field • ITIL certification ...
USHIL - GTS Support Staff
Hillsboro, OR · On-site
... 2 years of experience in desktop support or systems administration • Preferred Fields of Study: Computer Science, Information Technology, Engineering or related field • ITIL certification ...
... desktop hardware troubleshooting, printer support x Audio visual devices 2-3 years Cisco VC devices ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
... desktop hardware troubleshooting, printer support x Audio visual devices 2-3 years Cisco VC devices ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
Remote employees may be asked to travel to Santa Barbara up to two times per year. Position Summary ... This is a Windows desktop, scientific instrumentation, and hardware-control position. It is not a ...
Remote employees may be asked to travel to Santa Barbara up to two times per year. Position Summary ... This is a Windows desktop, scientific instrumentation, and hardware-control position. It is not a ...
Remote employees may be asked to travel to Santa Barbara up to two times per year. Position Summary ... This is a Windows desktop, scientific instrumentation, and hardware-control position. It is not a ...
Remote employees may be asked to travel to Santa Barbara up to two times per year. Position Summary ... This is a Windows desktop, scientific instrumentation, and hardware-control position. It is not a ...
.Net Applications Developer
Portland, OR · On-site
Team is working onArcGIS/ArcFM 10.8.1 upgrade from 10.6.1. This GIS team uses ESRI ArcGIS(Desktop ... Good Knowledge in ElectricUtilities Top 3 Must-Haves (Hard and/or Soft Skills) 1. C# 2. ArcObjects ...
.Net Applications Developer
Portland, OR · On-site
Team is working onArcGIS/ArcFM 10.8.1 upgrade from 10.6.1. This GIS team uses ESRI ArcGIS(Desktop ... Good Knowledge in ElectricUtilities Top 3 Must-Haves (Hard and/or Soft Skills) 1. C# 2. ArcObjects ...
Structural Design Technician
Hillsboro, OR · On-site
$64K - $89K/yr
Resolve Level 1 and Level 2 incidents and fulfill service requests received via phone, email, walk ... Proven professional experience in a technology support, help desk, or desktop engineering role. • ...
Structural Design Technician
Hillsboro, OR · On-site
$64K - $89K/yr
Resolve Level 1 and Level 2 incidents and fulfill service requests received via phone, email, walk ... Proven professional experience in a technology support, help desk, or desktop engineering role. • ...
Senior Front End Engineer - Avaya Infinity Platform
OR · On-site +1
$114K - $158K/yr
... desktops, supervisor dashboards, configuration tools) where latency and throughput directly impact ... UIs - 2+ years of real-time UI experience - you've built interfaces powered by WebSockets ...
Senior Front End Engineer - Avaya Infinity Platform
OR · On-site +1
$114K - $158K/yr
... desktops, supervisor dashboards, configuration tools) where latency and throughput directly impact ... UIs - 2+ years of real-time UI experience - you've built interfaces powered by WebSockets ...
Senior Front End Engineer - Avaya Infinity Platform
$114K - $158K/yr
... desktops, supervisor dashboards, configuration tools) where latency and throughput directly impact ... UIs - 2+ years of real-time UI experience - you've built interfaces powered by WebSockets ...
Senior Front End Engineer - Avaya Infinity Platform
$114K - $158K/yr
... desktops, supervisor dashboards, configuration tools) where latency and throughput directly impact ... UIs - 2+ years of real-time UI experience - you've built interfaces powered by WebSockets ...
Technical Control Engineer
OR · Remote
Minimum 2 years of experience in technical support, controls, or engineering role supporting ... Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong ...
Technical Control Engineer
OR · Remote
Minimum 2 years of experience in technical support, controls, or engineering role supporting ... Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong ...
... Tier II IT help desk support to a federal legislative branch agency in Washington, DC. These ... Inspect, image, configure, and deploy Windows desktops, macOS systems, and mobile devices in ...
... Tier II IT help desk support to a federal legislative branch agency in Washington, DC. These ... Inspect, image, configure, and deploy Windows desktops, macOS systems, and mobile devices in ...
Desktop Engineer Two information
What is a Tier 2 desktop support job description?
A Tier 2 desktop support technician provides advanced technical assistance for hardware, software, and network issues that cannot be resolved by Tier 1 support. They troubleshoot complex problems, perform system upgrades, and may use remote support tools, often requiring knowledge of operating systems, troubleshooting skills, and relevant certifications. The role typically involves working in a help desk environment with a focus on resolving escalated user issues efficiently.
What is the 3 month rule for jobs?
The 3 month rule in the context of a Desktop Engineer Two role typically refers to the probation or trial period that employers may set, often lasting around three months, during which performance is evaluated before confirming permanent employment. During this time, employees are usually expected to demonstrate proficiency with desktop support, troubleshooting, and relevant tools like remote management software. Completing this period successfully can lead to benefits such as job stability and potential salary increases.
What engineer makes 500,000 a year?
While most desktop engineers earn significantly less, highly experienced or specialized professionals in senior or executive roles within IT or technology companies can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or profit sharing. Such compensation typically requires extensive expertise, certifications, and leadership responsibilities.
What is the difference between Desktop Engineer Two vs Desktop Engineer One?
| Aspect | Desktop Engineer Two | Desktop Engineer One |
|---|---|---|
| Required Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA A+ or equivalent |
| Work Environment | Corporate offices, IT support teams | Small business or entry-level support roles |
| Employer & Industry Usage | IT departments across various industries | Entry-level IT support roles in similar industries |
| Common Search & Comparison | Yes | Yes |
Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.
What are good second jobs for engineers?
For a Desktop Engineer Two, good second jobs include freelance IT support, technical consulting, or remote troubleshooting roles that leverage technical skills. These positions often offer flexible hours and can be done outside regular work schedules, making them suitable for engineers seeking additional income or experience in related areas.
What are popular job titles related to Desktop Engineer Two jobs in Oregon? For Desktop Engineer Two jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Oregon look for? The top searched job categories for Desktop Engineer Two jobs in Oregon are:
What cities in Oregon are hiring for Desktop Engineer Two jobs? Cities in Oregon with the most Desktop Engineer Two job openings:
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
75th of 221 rated it services
Job description
Job ID: 2613477
Location: Salem, OR, US
Date Posted: 2026-06-09
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 25% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills. Need to be able to work independently and as part of a team. Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration. Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties: Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have independent transportation.
Top Qualifications, Skills, Experience or Certifications:
Qualifications
Job Role Specific Requirements:
The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
Location: Salem, OR, US
Date Posted: 2026-06-09
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 25% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills. Need to be able to work independently and as part of a team. Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration. Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties: Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have independent transportation.
Top Qualifications, Skills, Experience or Certifications:
- Must be able to obtain a Public Trust Clearance
- Deployment of customer hardware and software
- Problem Resolution IT support to end users
- Customer Service
Qualifications
Job Role Specific Requirements:
The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
- Remote and Deskside Experience troubleshooting hardware and software issues
- Troubleshooting Microsoft Windows with latest Windows OS
- Familiarity with MAC OS
- Installation and configuration of new machines in a Windows environment
- Smart cards / PIV cards (general knowledge)
- Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client
- Provide Remote Tool Support
- Conference Room / VTC Setups
- Travel to various field sites is required, and reliable and independent transportation will be needed.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
About Science Applications International
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