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Assistant Patient Access Supervisor Jobs (NOW HIRING)

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN · On-site

Patient Access Supervisor Position summary The Patient Access Supervisor oversees daytoday operations of the call center and front desk to ensure patients receive timely, accurate, and courteous ...

WMC Health Network

Patient Access Supervisor

Suffern, NY · On-site

$28.59 - $35.93/hr

The Patient Access Supervisor is responsible for overseeing and supervising the daily functions of the Patient Access department. Responsibilities: Oversees the daily operations of the Patient Access ...

Adecco

Patient Access Supervisor

San Diego, CA

$21 - $25/hr

Patient Access Supervisor Location: San Diego, CA Position Type: Contract (Administrative Manager) Duration: 13 Weeks Start Date: 06/08/2026 Shift: Day Shift | 5x8-Hour (07:00 - 15:30) | Monday ...

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How much do assistant patient access supervisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for assistant patient access supervisor in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Patient Access Supervisor, and why are they important?

Success as an Assistant Patient Access Supervisor requires strong knowledge of healthcare registration processes, insurance verification, and a background in health administration or related fields. Familiarity with hospital information systems (HIS), electronic health records (EHR), and scheduling software is typically expected, along with relevant certifications like CHAA (Certified Healthcare Access Associate). Exceptional leadership, problem-solving skills, and the ability to communicate effectively with staff and patients help distinguish top performers. These skills are critical for ensuring efficient patient flow, regulatory compliance, and a positive experience for both patients and staff.

What is the difference between Assistant Patient Access Supervisor vs Patient Access Coordinator?

AspectAssistant Patient Access SupervisorPatient Access Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or customer serviceHigh school diploma or equivalent; certification is optional but beneficial
Work EnvironmentSupervisory role in hospital or clinic registration departmentsFront-line registration and scheduling in healthcare facilities
Employer & Industry UsageHealthcare facilities, hospitals, clinicsHospitals, outpatient clinics, healthcare providers
Common Search & ComparisonOften compared for supervisory responsibilities and leadership rolesCompared for front-line registration and patient interaction duties

The Assistant Patient Access Supervisor typically oversees the patient registration process, manages staff, and ensures smooth operations, while the Patient Access Coordinator handles direct patient registration, scheduling, and customer service. Both roles are essential in healthcare settings, but the supervisor position involves more leadership and oversight responsibilities.

How does an Assistant Patient Access Supervisor typically collaborate with clinical staff and other departments to ensure smooth patient admissions?

As an Assistant Patient Access Supervisor, you’ll frequently coordinate with clinical teams, billing, and IT departments to ensure that patient admissions and registrations proceed efficiently. You’ll serve as a liaison to resolve any documentation or insurance issues that may arise, and you may participate in cross-departmental meetings to streamline processes. Regular communication and teamwork are essential, as you’ll help identify bottlenecks, address patient concerns, and implement solutions that support both staff and patient satisfaction.

What are Assistant Patient Access Supervisors?

Assistant Patient Access Supervisors help oversee the daily operations of patient registration and admissions within healthcare facilities. They support the Patient Access Supervisor by managing staff schedules, resolving patient inquiries, and ensuring compliance with hospital policies. Their role also involves training new employees, monitoring workflow efficiency, and assisting with the implementation of new procedures to improve patient experience. This position is essential in maintaining accurate patient records and ensuring a smooth admissions process.
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Assistant Patient Access Supervisor jobs near you
Patient Access Supervisor

Patient Access Supervisor

Ensemble Health Partners, Inc.

Lewiston, ME • On-site

$47K/yr

Full-time

Medical, Retirement

Posted 22 days ago

Ensemble Health Partners rating

6.5

Company rating: 6.5 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

129th of 138 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • The starting salary for this position is $47,400 annually, final compensation will be based on experience

**This position is onsite at:
Covenant-St. Mary's Medical Center, 91 Campus Ave., Lewiston, ME 04240
Shift:
Monday -Friday 8-5 /Weekends/Overnight depending on business needs
Job Summary:
The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.
Essential Job Functions:
  • Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training to staff. Monitors daily productivity and communicates with staff.
  • Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.
  • Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity.
  • Responsible for upfront collection process tracking and monitoring. Assigns goals, and provides coaching and corrective action as appropriate.
  • On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
  • Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
  • Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
  • Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
  • Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
  • Assists with staff evaluations. Maintains time/attendance system.
  • Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Ensemble Required License / Certification:
  • Certified Healthcare Access Management (CHAM)
  • Certified Revenue Cycle Representative (CRCR)

Job Experience: - 1 to 3 Years
Preferred Knowledge, Skills and Abilities:
  • 2 Year/ Associate degree or 4 year/ Bachelor's Degree
  • 2-3 years of supervisory experience in healthcare or business field preferred
  • Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
  • Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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