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Manager Patient Access Supervisor Jobs (NOW HIRING)

R1

Patient Access Supervisor

Nashville, TN · On-site

$46K - $66K/yr

Leadership & Team Management * Lead and develop a team of: * Patient Access Supervisors * Administrative Coordinators * Patient Access Associates * Provide coaching, performance feedback, and ...

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN · On-site

Patient Access Supervisor Position summary The Patient Access Supervisor oversees daytoday ... with management and HR. * Communicates workflow changes, schedule/template updates, slidingfee ...

R1

Patient Access Supervisor

Nashville, TN · On-site

$46K - $66K/yr

Leadership & Team Management * Lead and develop a team of: * Patient Access Supervisors * Administrative Coordinators * Patient Access Associates * Provide coaching, performance feedback, and ...

R1

Patient Access Supervisor

Layton, UT · On-site

$55K - $72K/yr

Leadership & Team Management * Lead and develop a team of: * Patient Access Supervisors * Administrative Coordinators * Patient Access Associates * Provide coaching, performance feedback, and ...

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How much do manager patient access supervisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for manager patient access supervisor in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What does a manager patient access supervisor do?

A Manager Patient Access Supervisor oversees the daily operations of patient access services within a healthcare facility. This includes supervising staff responsible for patient registration, admissions, scheduling, and insurance verification. The supervisor ensures a smooth patient intake process, maintains compliance with healthcare regulations, and works to improve patient satisfaction. They also handle staff training, resolve escalated issues, and collaborate with other departments to optimize workflow.

How does a manager patient access supervisor typically collaborate with clinical and administrative teams to streamline patient admissions?

A Manager Patient Access Supervisor works closely with clinical staff, such as nurses and physicians, as well as administrative teams to ensure smooth and efficient patient admissions. They coordinate workflows, address bottlenecks, and implement best practices for registration, insurance verification, and scheduling. Regular meetings and cross-departmental communications are key to resolving issues quickly, maintaining compliance, and enhancing the overall patient experience. Effective collaboration helps reduce wait times and improves data accuracy, making the role integral to both operational efficiency and patient satisfaction.

What are the key skills and qualifications needed to thrive as a manager patient access supervisor, and why are they important?

To thrive as a Manager Patient Access Supervisor, you need expertise in healthcare administration, knowledge of patient registration processes, and a bachelor’s degree in a related field. Familiarity with hospital information systems (HIS), electronic medical records (EMR), and insurance verification tools is typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and ensuring a positive patient experience. These competencies are crucial for streamlining patient flow, reducing errors, and supporting the organization’s revenue cycle and patient satisfaction goals.

What is the difference between Manager Patient Access Supervisor vs Patient Access Coordinator?

AspectManager Patient Access SupervisorPatient Access Coordinator
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; certifications like Certified Healthcare Access Manager (CHAM) are commonHigh school diploma or associate degree; certifications like Certified Patient Access Associate (CPAA) are advantageous
Work EnvironmentOversees patient access teams in hospitals or clinics, managing operations and staffWorks directly with patients, scheduling, and registration in healthcare facilities
ResponsibilitiesSupervises staff, manages patient access processes, ensures compliance, and improves patient flowHandles patient registration, appointment scheduling, and data entry

The Manager Patient Access Supervisor typically has more leadership responsibilities and requires higher credentials, overseeing teams and processes. The Patient Access Coordinator focuses on direct patient interactions and administrative tasks. Both roles are essential in healthcare access but differ in scope and seniority.

What cities are hiring for Manager Patient Access Supervisor jobs?

Cities with the most Manager Patient Access Supervisor job openings:

What are the most commonly searched types of Patient Access Supervisor jobs?

The most popular types of Patient Access Supervisor jobs are:

What states have the most Manager Patient Access Supervisor jobs?

States with the most job openings for Manager Patient Access Supervisor jobs include:

Manager Patient Access Supervisor jobs near you

Patient Access Supervisor

Shriners Children's

Spokane, WA • On-site

Full-time

Re-posted 8 days ago

Shriners Children's rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

135th of 1,064 rated hospitals

Job description

Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
The Patient Access Supervisor directly manages the day-to-day patient access and scheduling operations for the Contact Center at their assigned site. This role provides direct supervision to Patient Access Representatives and is accountable for performance across key quantitative and qualitative measures, including quality assurance, patient experience, call volumes, average speed to answer, and related service metrics. This position manages patient access staff, assigns tasks based on the needs of the contact center, monitors new and established queues, provides training and education to patient access representatives and identifies issues that need to be addressed.
The Patient Access Supervisor uses data, reporting, and leadership judgment to identify performance trends, address operational challenges, and implement improvements that support timely access to care and service excellence. The Patient Access Supervisor conducts interviews, hires and counsels employees when needed and completes all direct report evaluations. This role partners closely with the Practice Manager and Regional Contact Center Manager to ensure consistent workflows, staff development, optimization, and a high-quality patient and family experience. Shriners Spokane is looking for a full-time Patient Access Supervisor to join the team!
*This position is on-site in Spokane*
Key Responsibilities:
  • Oversee daily patient access and scheduling operations for the assigned site Contact Center.
  • Manage real-time workflows, staffing coverage, call volumes, and service levels to ensure patient and operational needs are met.
  • Provide hands-on operational support during high-volume periods, staffing shortages, or urgent workflow needs as appropriate.
  • Ensure accurate and timely scheduling, registration, and pre-registration activities in compliance with established policies and procedures.
  • Manage performance and accuracy of scheduling across site scheduling in other facilities in their Market
  • Monitor, analyze, and report on key performance indicators (KPIs), including call volume, handle time, average speed to answer, quality assurance scores, and patient experience metrics.
  • Maintain and review quality assurance data and performance dashboards related to scheduling and registration functions.
  • Identify performance gaps, operational risks, and improvement opportunities; implement corrective actions and process enhancements in collaboration with leadership.
  • Utilize data-driven insights to recommend operational improvements that support service excellence and efficiency.
  • Directly supervise Contact Center staff, providing day-to-day guidance, coaching, and performance feedback.
  • Foster a culture of accountability, teamwork, and service excellence through clear expectations and consistent leadership practices.
  • Support onboarding, training, and ongoing development to ensure staff competency and adherence to performance standards.
  • Manage the performance evaluations, coaching discussions, corrective action, and employee relations activities for their Contact Center site.
  • Partner with the Practice Manager and site leadership to ensure alignment between Contact Center operations and front-end clinic workflows.
  • Collaborate with regional leaders and peer supervisors to support standardization, process improvement initiatives, and special projects.
  • Contribute to continuous improvement efforts by identifying best practices and supporting change management initiatives.
  • Track staff attendance, ensure accurate timekeeping for payroll processing, and approve Kronos each pay period for their direct reports.
  • Maintain appropriate staffing levels to support operational demands, including coverage for absences and workload fluctuations.
  • Oversee inventory needs and ensure supplies are available to support Contact Center operations.
  • Provide front desk support as needed in coordination with the Practice Manager.

Required Qualifications:
  • High School Diploma or equivalent (GED) required
  • 3 years of experience in patient access, scheduling, registration, or customer service in a healthcare environment
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to interpret operational and performance reports to drive decision-making.
  • Working knowledge of patient access workflows, scheduling, registration, and pre-registration processes.
  • Knowledge of HIPAA regulations and patient privacy requirements.
  • Ability to manage schedules, staffing coverage, and timekeeping processes accurately
  • Strong leadership presence with the ability to motivate, coach, and develop teams.
  • Effective communication skills, both written and verbal, with staff, patients, families, and providers.
  • Demonstrated critical thinking and problem-solving abilities in a fast-paced environment.
  • Ability to manage competing priorities and adapt to changing operational demands.
  • High level of professionalism, integrity, and accountability.
  • Collaborative mindset with the ability to work effectively across departments and leadership levels.

Preferred Qualifications:
  • Associates degree or higher in a relevant field of study
  • 1 year of supervisory, lead, or management experience in patient access, scheduling, registration, or customer service in a healthcare environment
  • Knowledge of Epic and Contact Center/call management software preferred.

The pay range for this position is $55,286.40 - $82,908.80. Compensation is determined based on years of relevant experience and departmental equity.

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