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Full Time Patient Access Supervisor Jobs (NOW HIRING)

Baptist Health

Patient Access Supervisor

Lexington, KY · On-site

Summary Baptist Health is looking for a Patient Access Supervisor to join our team in Lexington, KY The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management ...

Baptist Health

Patient Access Supervisor

Lexington, KY · On-site

Summary Baptist Health is looking for a Patient Access Supervisor to join our team in Lexington, KY The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management ...

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN

Patient Access Supervisor Position summary The Patient Access Supervisor oversees daytoday operations of the call center and front desk to ensure patients receive timely, accurate, and courteous ...

R1

Patient Access Supervisor

Layton, UT · On-site

$55K - $72K/yr

Patient Access Supervisor (Onsite - Layton, UT) Location: Intermountain Layton Hospital Hours: 12PM - 8PM Monday - Friday (rotating on call weekend every 4 weeks) Company: R1 RCM Lead the Front Door ...

R1

Patient Access Supervisor

Nashville, TN · On-site

$46K - $66K/yr

Patient Access Supervisor (Onsite - Nashville, TN) Location: Ascension St. Thomas Midtown Hospital Hours: Monday - Friday 11:30 am - 7pm Company: R1 RCM Lead the Front Door of Healthcare At R1, we're ...

R1

Patient Access Supervisor

Nashville, TN

$46K - $66K/yr

Patient Access Supervisor (Onsite - Nashville, TN) Location: Ascension St. Thomas Midtown Hospital Hours: Monday - Friday 11:30 am - 7pm Company: R1 RCM Lead the Front Door of Healthcare At R1, we're ...

Baptistjax

Up to $1,000 Sign-On Bonus Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Supervisor to join our Patient Accesss Department at our downtown location in Jacksonville ...

R1

Patient Access Supervisor

Layton, UT

$55K - $72K/yr

Patient Access Supervisor (Onsite - Layton, UT) Location: Intermountain Layton Hospital Hours: 12PM - 8PM Monday - Friday (rotating on call weekend every 4 weeks) Company: R1 RCM Lead the Front Door ...

HealthPoint

Patient Access Supervisor

Renton, WA · On-site

$30.55 - $46.74/hr

The Patient Access Supervisor position is responsible for managing day to day operations by ... PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual ...

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Full Time Patient Access Supervisor information

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How much do full time patient access supervisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for full time patient access supervisor in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What is the difference between Full Time Patient Access Supervisor vs Patient Access Representative?

AspectFull Time Patient Access SupervisorPatient Access Representative
CredentialsHigh school diploma; experience in healthcare settingsHigh school diploma; customer service experience
Work EnvironmentSupervisory role overseeing staff in hospital or clinicFront desk or call center assisting patients directly
Employer & Industry UsageHospitals, clinics, healthcare facilitiesHospitals, clinics, outpatient centers
Common Search & ComparisonManagement, supervision, leadershipCustomer service, patient registration

In summary, the Full Time Patient Access Supervisor oversees and manages patient access staff, focusing on supervision and operational efficiency. In contrast, the Patient Access Representative handles direct patient interactions, registration, and scheduling. Both roles are essential in healthcare settings but differ mainly in responsibilities and level of oversight.

What cities are hiring for Full Time Patient Access Supervisor jobs?

Cities with the most Full Time Patient Access Supervisor job openings:

What are the most commonly searched types of Patient Access Supervisor jobs?

The most popular types of Patient Access Supervisor jobs are:

What states have the most Full Time Patient Access Supervisor jobs?

States with the most job openings for Full Time Patient Access Supervisor jobs include:

Full Time Patient Access Supervisor jobs near you

Patient Access Supervisor

Spokane, WA • On-site

Shriners Children's
Hospitality Services • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

135th of 1,064 rated hospitals

Great coworkers

People enjoy working here

Good employer

Learn more about Shriners Children'sexternal

Full-time

Re-posted 7 days ago

Job description

Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
The Patient Access Supervisor directly manages the day-to-day patient access and scheduling operations for the Contact Center at their assigned site. This role provides direct supervision to Patient Access Representatives and is accountable for performance across key quantitative and qualitative measures, including quality assurance, patient experience, call volumes, average speed to answer, and related service metrics. This position manages patient access staff, assigns tasks based on the needs of the contact center, monitors new and established queues, provides training and education to patient access representatives and identifies issues that need to be addressed.
The Patient Access Supervisor uses data, reporting, and leadership judgment to identify performance trends, address operational challenges, and implement improvements that support timely access to care and service excellence. The Patient Access Supervisor conducts interviews, hires and counsels employees when needed and completes all direct report evaluations. This role partners closely with the Practice Manager and Regional Contact Center Manager to ensure consistent workflows, staff development, optimization, and a high-quality patient and family experience. Shriners Spokane is looking for a full-time Patient Access Supervisor to join the team!
*This position is on-site in Spokane*
Key Responsibilities:
  • Oversee daily patient access and scheduling operations for the assigned site Contact Center.
  • Manage real-time workflows, staffing coverage, call volumes, and service levels to ensure patient and operational needs are met.
  • Provide hands-on operational support during high-volume periods, staffing shortages, or urgent workflow needs as appropriate.
  • Ensure accurate and timely scheduling, registration, and pre-registration activities in compliance with established policies and procedures.
  • Manage performance and accuracy of scheduling across site scheduling in other facilities in their Market
  • Monitor, analyze, and report on key performance indicators (KPIs), including call volume, handle time, average speed to answer, quality assurance scores, and patient experience metrics.
  • Maintain and review quality assurance data and performance dashboards related to scheduling and registration functions.
  • Identify performance gaps, operational risks, and improvement opportunities; implement corrective actions and process enhancements in collaboration with leadership.
  • Utilize data-driven insights to recommend operational improvements that support service excellence and efficiency.
  • Directly supervise Contact Center staff, providing day-to-day guidance, coaching, and performance feedback.
  • Foster a culture of accountability, teamwork, and service excellence through clear expectations and consistent leadership practices.
  • Support onboarding, training, and ongoing development to ensure staff competency and adherence to performance standards.
  • Manage the performance evaluations, coaching discussions, corrective action, and employee relations activities for their Contact Center site.
  • Partner with the Practice Manager and site leadership to ensure alignment between Contact Center operations and front-end clinic workflows.
  • Collaborate with regional leaders and peer supervisors to support standardization, process improvement initiatives, and special projects.
  • Contribute to continuous improvement efforts by identifying best practices and supporting change management initiatives.
  • Track staff attendance, ensure accurate timekeeping for payroll processing, and approve Kronos each pay period for their direct reports.
  • Maintain appropriate staffing levels to support operational demands, including coverage for absences and workload fluctuations.
  • Oversee inventory needs and ensure supplies are available to support Contact Center operations.
  • Provide front desk support as needed in coordination with the Practice Manager.

Required Qualifications:
  • High School Diploma or equivalent (GED) required
  • 3 years of experience in patient access, scheduling, registration, or customer service in a healthcare environment
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to interpret operational and performance reports to drive decision-making.
  • Working knowledge of patient access workflows, scheduling, registration, and pre-registration processes.
  • Knowledge of HIPAA regulations and patient privacy requirements.
  • Ability to manage schedules, staffing coverage, and timekeeping processes accurately
  • Strong leadership presence with the ability to motivate, coach, and develop teams.
  • Effective communication skills, both written and verbal, with staff, patients, families, and providers.
  • Demonstrated critical thinking and problem-solving abilities in a fast-paced environment.
  • Ability to manage competing priorities and adapt to changing operational demands.
  • High level of professionalism, integrity, and accountability.
  • Collaborative mindset with the ability to work effectively across departments and leadership levels.

Preferred Qualifications:
  • Associates degree or higher in a relevant field of study
  • 1 year of supervisory, lead, or management experience in patient access, scheduling, registration, or customer service in a healthcare environment
  • Knowledge of Epic and Contact Center/call management software preferred.

The pay range for this position is $55,286.40 - $82,908.80. Compensation is determined based on years of relevant experience and departmental equity.

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