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Assistant Knowledge Base Content Jobs (NOW HIRING)

... base. * Working closely with subject matter experts, the analyst captures institutional knowledge and transforms it into actionable content that supports service desk operations and self-service ...

... knowledge base. * Create, maintain documents to ensure the data is accurate and easily retrievable contributing to the effective content organization and retrieval processes within a SharePoint ...

... knowledge base. * Create, maintain documents to ensure the data is accurate and easily retrievable contributing to the effective content organization and retrieval processes within a SharePoint ...

Knowledge Manager

Concord, CA · Remote

$70K - $80K/yr

Optimizing Worldly AI Assistance capabilities by owning the creation, editing, and management of all knowledge base articles. * Leverage AI tools (e.g., Claude, ChatGPT) to scale content creation and ...

Knowledge Manager

$70K - $80K/yr

Optimizing Worldly AI Assistance capabilities by owning the creation, editing, and management of all knowledge base articles. * Leverage AI tools (e.g., Claude, ChatGPT) to scale content creation and ...

Primary Responsibilities Write and edit end-user and internal-user knowledge base content describing Walmart Business Services and troubleshooting processes. Collaborate with Walmart Business ...

Writing, publishing, and maintaining high-quality content within the support knowledge base ... tickets. * Assist in creation of onboarding guides (userpilot/appcues). * Knowledge, Skills ...

Writing, publishing, and maintaining high-quality content within the support knowledge base ... tickets. * Assist in creation of onboarding guides (userpilot/appcues). * Knowledge, Skills ...

Responsibilities Assist support team in live queues during peak season; applicable key performance ... Include knowledge base content on each request as appropriate and communicate identified gaps in ...

Write, edit, and review technical documentation, user guides, and knowledge base content for ... Create engaging PowerPoint presentations and assist in developing video content that highlights new ...

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Infographic showing various Assistant Knowledge Base Content job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Content/Knowledge Analyst

Content/Knowledge Analyst

Akima

Alexandria, VA • On-site

$80K - $82K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Akima rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

208th of 351 rated engineering


Job description

SUVI Global Services is looking for a Content/Knowledge Analyst to support IT across all DoD OIG networks.
Responsibilities

  • Managing enterprise knowledge management practices to ensure consistent, high-quality information sharing across IT services.
  • Responsible for curating, maintaining, and publishing accurate and accessible technical and procedural content in the enterprise knowledge base.
  • Working closely with subject matter experts, the analyst captures institutional knowledge and transforms it into actionable content that supports service desk operations and self-service initiatives.
  • Responsible for upholding governance standards, monitor content effectiveness, and continuously improving knowledge assets to align with ITIL-based service delivery and operational excellence.
Qualifications
  • Active Secret security clearance.
  • Bachelor's degree from an accredited university in Knowledge Business Administration, Management, Communications, IT, Information Management/Science, or related field.
  • Minimum 2-4 years of experience in IT field; demonstrable technical writing experience
  • Active IAT Level II certification or equivalent.
Desired Qualifications:
  • Preferred degree in Information Technology.

Job ID
2026-23425
Work Type
On-Site
Pay Range
$80,000 - $82,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers' missions safely, securely, and efficiently.
As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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