Johnston, IA · On-site
$18 - $20/hr
... knowledge base content Products/Systems Supported: • JDLink • Operations Center • Apex Farm Management • Mobile Applications • GreenStar Displays • StarFire Receivers • AutoTrac ...
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Johnston, IA · On-site
$18 - $20/hr
... knowledge base content Products/Systems Supported: • JDLink • Operations Center • Apex Farm Management • Mobile Applications • GreenStar Displays • StarFire Receivers • AutoTrac ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Maintain accurate IT documentation, knowledge base content, asset inventories, and operational procedures. Assist with IT asset procurement, inventory management, and technology lifecycle planning.
Maintain accurate IT documentation, knowledge base content, asset inventories, and operational procedures. Assist with IT asset procurement, inventory management, and technology lifecycle planning.
Lead or support the creation and maintenance of SOPs, call scripts, escalation procedures, and knowledge base content * Champion a culture of continuous improvement, holding the team accountable to ...
Lead or support the creation and maintenance of SOPs, call scripts, escalation procedures, and knowledge base content * Champion a culture of continuous improvement, holding the team accountable to ...
Des Moines, IA · On-site
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
Des Moines, IA · On-site
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
Des Moines, IA · On-site
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
Des Moines, IA · On-site
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
Quick apply
$38.25 - $52.25/hr
... Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning ... Develop and post written clinical assignments consistent with student's knowledge base, skill ...
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
... * Assist in the development and maintenance of the brand's organic social content calendar aligned ... The requirements listed below are representative of the knowledge, skills, and abilities required.
$108K - $110K/yr
The BIM Manager must have a strong engineering background and a desire to improve content and ... Build a knowledge base of best practices, troubleshooting guides, and workflow documentation * Seek ...
$108K - $110K/yr
The BIM Manager must have a strong engineering background and a desire to improve content and ... Build a knowledge base of best practices, troubleshooting guides, and workflow documentation * Seek ...
$106K - $109K/yr
The BIM Manager must have a strong engineering background and a desire to improve content and ... knowledge base of best practices, troubleshooting guides, and workflow documentation Seek out and ...
$106K - $109K/yr
The BIM Manager must have a strong engineering background and a desire to improve content and ... knowledge base of best practices, troubleshooting guides, and workflow documentation Seek out and ...
... content for software adoption, including running a peer-driven adoption program. Experience ... Experience operating a tiered helpdesk model with SLAs, ticket analytics, and knowledge-base ...
... content for software adoption, including running a peer-driven adoption program. Experience ... Experience operating a tiered helpdesk model with SLAs, ticket analytics, and knowledge-base ...
The Executive Assistant manages the donor data base, personnel data management, provides support ... Develop social media content, communication and marketing materials as requested. Provide support ...
The Executive Assistant manages the donor data base, personnel data management, provides support ... Develop social media content, communication and marketing materials as requested. Provide support ...
Marketing Assistant | Part-Time | Iowa Events Center Location US-IA-Des Moines Job Post Information ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Marketing Assistant | Part-Time | Iowa Events Center Location US-IA-Des Moines Job Post Information ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
The Marketing Assistant will assist in developing and implementing event marketing plans and ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
The Marketing Assistant will assist in developing and implementing event marketing plans and ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Position Summary The Marketing Assistant will assist in developing and implementing event marketing ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Position Summary The Marketing Assistant will assist in developing and implementing event marketing ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Overview The Marketing Assistant will assist in developing and implementing event marketing plans ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Overview The Marketing Assistant will assist in developing and implementing event marketing plans ... base, and the building. * Maintain accurate and up-to-date content information in the marketing ...
Be Seen First
Cedar Rapids, IA · On-site
$17 - $19/hr
Sales and Marketing Assistant Needed at a Growing Family Dealership We're expanding and looking for ... base. If you're excited about creating content, growing a brand, and helping bring in new customers ...
Quick apply
Be Seen First
Cedar Rapids, IA · On-site
$17 - $19/hr
Sales and Marketing Assistant Needed at a Growing Family Dealership We're expanding and looking for ... base. If you're excited about creating content, growing a brand, and helping bring in new customers ...
$18 - $20/hr
Contractor
Posted 2 days ago
Job title : Customer Support Representative
Client : Heavy Machine Manufacturing Company
Duration : 24 Months (Possible Extension)
Location : Johnston, IA 50131
Shift : Flexible shifts between 5:00 AM – 7:00 PM CST (Mon–Fri)
• 7:00 AM – 3:30 PM
• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 10:30 AM – 7:00 PM
• Option to work from home on Fridays
Job Description:
Provides frontline technical and product support to customers, dealers, and internal teams. Handles moderately complex inquiries, resolves issues, and ensures high customer satisfaction and retention. Supports Intelligent Solutions Group (ISG) products through multiple communication channels.
Key Responsibilities:
• Provide advanced product and service information to customers
• Handle complex customer inquiries, issues, and escalations
• Support customers via phone, email, and chat channels
• Document all interactions in CRM/case management systems
• Process custom/special orders and coordinate with internal teams
• Build and maintain strong customer relationships
• Schedule follow-ups and maintain accurate customer data
• Follow structured scripts to understand customer requirements
• Deliver high-quality service to improve retention and satisfaction
• Create and maintain support tools and knowledge base content
Products/Systems Supported:
• JDLink
• Operations Center
• Apex Farm Management
• Mobile Applications
• GreenStar Displays
• StarFire Receivers
• AutoTrac & Machine Guidance Systems
Required Qualifications:
• Fluent in Portuguese (verbal and written)
• Working proficiency in English
• Experience in customer support/service roles
• Strong communication, negotiation, and conflict resolution skills
• Strong computer skills and troubleshooting ability
• Comfortable working with consumer software applications
• Ability to work flexible shifts and occasional holidays
• Experience with data entry and management
Preferred Qualifications:
• Knowledge of agriculture industry or customers
• Experience in precision farming or ag-tech systems
• Background in agriculture, technology dealer channels
• Bachelor’s degree in Agriculture, Business, Engineering, IT, or related field
Special Considerations:
• Retention bonus and pay increase after 6 months (completion required)
• 6-week training period (8:00 AM – 4:30 PM shift)
• 3–4 months to reach full productivity
• Occasional travel for factory tours and field visits
• Strict attendance policy during training (no time off allowed)
• Unexcused absences during training may lead to termination
Core Competencies:
• Customer Relationship Management
• Technical Support & Troubleshooting
• Communication & Problem Resolution
• Data Documentation & CRM Usage
• Multilingual Support (Portuguese + English)
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Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Nisswa, MN, US
2003
