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Assistant Dispatcher Jobs in Rochester, NY (NOW HIRING)

Mr. Handyman

Inside Sales Dispatcher

Pittsford, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ...

University of Rochester

SEIU Transport Asst

Rochester, NY · On-site

$18.75 - $25.44/hr

Transport Assistant As a community, the University of Rochester is defined by a deep commitment to ... Typical duties: 1. As instructed by designated authority or Dispatcher, escorts and/or transports ...

Bartlett Dairy, Inc.

Driver Helper

Rochester, NY

$20/hr

Dispatch times: 3pm-5pm Shift: 10-12hours per day, approximately Stops per route: 10-5 depending on location and route Weekends required RESPONSIBILITIES: Assist the driver with deliveries Maintain ...

Bartlett Dairy, Inc.

Driver Helper

Rochester, NY · On-site

$20/hr

Dispatch times: 3pm-5pm Shift: 10-12hours per day, approximately Stops per route: 10-5 depending on location and route Weekends required RESPONSIBILITIES: Assist the driver with deliveries Maintain ...

Bartlett Dairy, Inc.

Driver Helper

West Henrietta, NY

$20/hr

Dispatch times: 3pm-5pm * Shift: 10-12 hours per day, approximately * Stops per route: 10-5 depending on location and route * Weekends required RESPONSIBILITIES: * Assist the driver with deliveries

University of Rochester

SEIU Transport Asst

Rochester, NY · On-site

$18.75 - $25.44/hr

Assists in the instruction and training of new Transport Assistants. MACHINES AND EQUIPMENT USED ... As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in ...

University of Rochester

SEIU Transport Asst

Rochester, NY · On-site

$18.75 - $25.44/hr

Assists in the instruction and training of new Transport Assistants. MACHINES AND EQUIPMENT USED ... As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in ...

The Caswood Group Inc

Receptionist Assistant

Fairport, NY · On-site

$15.75 - $20.75/hr

Temporary Receptionist Assistant The Caswood Group is looking for a Temporary Receptionist ... Responds calmly and quickly to dispatch teams to the correct location. * Uses the intercom, phone ...

THE CASWOOD GROUP

Receptionist Assistant

Fairport, NY · On-site

Responds calmly and quickly to dispatch teams to the correct location. * Uses the intercom, phone ... Performs other administrative assistant, clerical, or computer tasks as assigned by the ...

University of Rochester

Transport Asst

Rochester, NY · On-site

$18.75 - $25.44/hr

Assists in the instruction and training of new Transport Assistants. MACHINES AND EQUIPMENT USED ... As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in ...

NABIS

Operations Supervisor

Rochester, NY · On-site

$24/hr

The Role The Operations Supervisor's responsibility is to assist Delivery Specialists and Dispatch Associates as they navigate product drop-offs, payment pickups, and customer service communications ...

NABIS

Operations Supervisor

Rochester, NY · On-site

$24/hr

The Role The Operations Supervisor's responsibility is to assist Delivery Specialists and Dispatch Associates as they navigate product drop-offs, payment pickups, and customer service communications ...

Chico's FAS

Assistant Store Manager - Soma

Victor, NY · On-site

$19.50 - $24.40/hr

The Assistant Store Manager is primarily responsible for supporting the store manager in managing ... dispatch, daily replenishment of floor merchandise levels, and execution and preparation of ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for assistant dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY?

The most popular types of Dispatcher jobs in Rochester, NY are:

What are popular job titles related to Assistant Dispatcher jobs in Rochester, NY?

For Assistant Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Assistant Dispatcher jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Dispatcher jobs?

Cities near Rochester, NY with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,346 per year, or $21.3 per hour.

Inside Sales Dispatcher

Pittsford, NY • On-site

Mr. Handyman
Personal Services • 1 - 10 employees
Learn more about Mr. Handymanexternal

Full-time

Posted 7 days ago

Job description

Inside Sales Dispatcher
Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job... You get a career you can be proud of, and the support of industry-leading software and business systems.
Why You'll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher
Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.
  • Competitive pay $18 - $25
  • Opportunity for weekly bonus
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life's important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching
  • Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

• Be able to multitask
• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over the phone
• Be a self-starter
• Have computer experience with Office and Excel
Job Requirements
These are the minimum requirements for consideration for this position.
  • Previous call center experience- A plus
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills

Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

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