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Medical Flight Dispatcher Jobs in Rochester, NY (NOW HIRING)

Medical Flight Dispatcher information

See Rochester, NY salary details

$10

$27

$46

How much do medical flight dispatcher jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical flight dispatcher in Rochester, NY is $27.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $37.02 per hour, depending on experience, location, and employer.

What does a medical flight dispatcher do?

A Medical Flight Dispatcher coordinates and manages the logistics of air medical transport missions. They are responsible for receiving emergency calls, assessing the situation, and dispatching appropriate aircraft and medical teams to the scene. Dispatchers also monitor weather conditions, flight paths, and communicate with pilots, medical staff, and ground teams to ensure safe and timely patient transport. Their role is critical in ensuring that emergency medical services are delivered quickly and efficiently, often in life-saving situations.

How does a medical flight dispatcher coordinate with medical teams and pilots during emergency situations?

Medical Flight Dispatchers play a crucial role in facilitating communication between medical teams, pilots, and ground personnel during emergencies. They are responsible for relaying real-time information about patient condition, flight status, and logistical requirements to ensure smooth and timely coordination. Dispatchers must remain calm under pressure, quickly prioritize tasks, and maintain clear communication channels to support the safe and efficient transport of patients. Collaboration and the ability to anticipate needs are key, as dispatchers often serve as the central hub connecting all parties involved in critical missions.

What are the key skills and qualifications needed to thrive as a medical flight dispatcher, and why are they important?

To thrive as a Medical Flight Dispatcher, you need strong knowledge of emergency procedures, aviation regulations, and medical terminology, often supported by specialized dispatcher training or certification. Familiarity with flight tracking software, communication systems, and emergency response protocols is essential. Outstanding organizational skills, calmness under pressure, and effective communication are crucial for coordinating complex and time-sensitive operations. These skills ensure safe, efficient medical transport and critical support during emergencies.

What is the difference between Medical Flight Dispatcher vs Medical Air Traffic Controller?

AspectMedical Flight DispatcherMedical Air Traffic Controller
Required CertificationsFAA dispatch license, medical knowledgeFAA air traffic control license, medical clearance
Work EnvironmentAirports, dispatch centers, hospitalsControl towers, radar facilities, airports
Employer & IndustryAir ambulance services, hospitalsFAA, Federal government, airports
Common Search & ComparisonYesYes

Medical Flight Dispatchers coordinate air ambulance flights, ensuring safety and compliance, often working in dispatch centers or hospitals. Medical Air Traffic Controllers manage aircraft movements in controlled airspace, focusing on safety and traffic flow. While both roles require FAA licenses and involve aviation safety, Medical Flight Dispatchers focus on flight planning and medical logistics, whereas Medical Air Traffic Controllers oversee aircraft movements in the airspace.

What are popular job titles related to Medical Flight Dispatcher jobs in Rochester, NY?

For Medical Flight Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Flight Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Medical Flight Dispatcher jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Flight Dispatcher jobs?

Cities near Rochester, NY with the most Medical Flight Dispatcher job openings:

Flight Line Service Agent

USAirports Flight Support LLC

Rochester, NY • On-site

$17 - $23/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Key responsibilities

  • Refuel and deice aircraft and ground support equipment.

  • Assist with aircraft movement, including parking, towing, and securing aircraft, and help with passenger services.

  • Perform ramp maintenance tasks such as cleaning, debris removal, and monitoring fuel inventories.


Job description

Description:

USAirports Flight Support is a family-owned, full service FBO that operates 24/7/365 and serves the general aviation community in a state-of-the-art facility at the Frederick Douglass - Greater Rochester International Airport. USAirports provides a full range of amenities and support services such as fueling, deicing, hangaring, aircraft maintenance, cargo handling, tie-down, and ramp parking to the airlines, general aviation and transient aircraft on the airfield.


USAirports Flight Support flight line service staff is responsible for fueling and deicing commercial airliners and private jets. Team members help private passengers and pilots with pre-flight services including towing aircraft in and out of hangars, wing walking, as well as loading and unloading jets.  If you are passionate about aviation and have a desire to work in the aviation industry, this is a great opportunity for you!


We are seeking flight line service agents for A and B shifts to fill positions that offer a rewarding work experience. Full-time benefits include medical, dental, vision, life insurance, short term disability, optional accident and critical care insurance, paid vacation, paid holidays, paid sick time and 401(k). Part-time benefits include paid sick time.


HOURS & WORK DAYS:

    Full-Time 40 Hours/Week:  

          A Shift:   04:30 – 13:00   Workdays:   Wednesday – Sunday

          A Shift:   04:30 – 13:00   Workdays:   Thursday – Monday

          B Shift:   13:00 – 21:30   Workdays:   Friday – Tuesday

    Part-Time 32 Hours/Week

          A Shift:   04:30 – 13:00   Workdays:   Thursday – Sunday - or - 

          A Shift:   04:30 – 13:00   Workdays:   Friday – Monday


PAY RATE:

Hourly Rate: $17.00 to $23/hr. Based on Experience

B Shift Differential Included in Hourly Rate


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Refueling aircraft.
  • Deice aircraft.
  • Refueling ground service equipment.
  • Driving fuel trucks and ground support vehicles.
  • Parking, towing, storing, and securing aircraft. This includes directing the movement of aircraft and vehicular traffic on the aircraft operating area.
  • Policing the ramp, lounges, and auto parking areas, ensuring that the cleanliness and security of the company’s aviation facilities is maintained.
  • Moving aircraft in and out of hangar.
  • Assisting passengers in an appropriate manner
  • Meeting arriving and dispatching departing aircraft.
  • Monitoring and maintaining fuel inventories on fuel trucks.
  • Provide lavatory service, water service and supply restocking as requested.
  • Provide shuttle service for passengers and crew as required.
  • Assist with general cleaning and clearing debris from ramp, building and customer areas.
  • A high regard for customer service for the flight crews and passengers of privately owned aircraft must be maintained.
  • Ability to successfully and timely complete USAirports training and computer-based training modules.
  • Perform other duties as assigned by management.

TRAINING WITHIN FIRST 90 DAYS:

  • NATA Safety Training
  • Airline Fuel Training
  • Airline Deice Training
  • Aircraft Tow Training
  • Once these benchmarks are achieved, the employee is capable of performing the tasks independently.
  • Potential to become Line Service Lead or Line Service Supervisor.
Requirements:

QUALIFICATIONS

  • Minimum 18 years of age.
  • Required documentation: valid Driver’s License, birth certificate and/or passport.
  • Able to pass a 10-year background check, receive and maintain an airport security badge.
  • Able to acquire customs seal through US Customs and Border Patrol.
  • Excellent dependability, communication, and professionalism required.
  • Ability to work flexible hours and shifts, including holidays and weekends.
  • Experience in airline, hospitality/resort, personal customer service industries and/or military service a plus but not necessary.


PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Able to work in a fast-paced work environment with efficiency and accuracy.
  • Able to perform repetitive tasks and motions, including bending at the waist and knees, standing, sitting, squatting, kneeling, crawling, and twisting for extended amounts of time.
  • Must be able to lift and carry 50 lbs. from floor to waist level.
  • Must be willing and able to work at heights up to 45’ in a bucket truck and up to 12’ on a ladder.
  • Must have sufficient vision and ability to safely perform the essential functions of the position.
  • Ability to wear PPE (personal protective equipment) such as ear protection, safety glasses, gloves, high visibility clothing when required.
  • Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed in an airport environment both inside and outside near stationary and moving aircraft (including spinning propellers and engines). 


USAirports Flight Support is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by Federal, State, or Local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall leave of absence, compensation, benefits, training, and apprenticeship. USAirports Flight Support makes hiring decisions based solely on qualifications, merit, and business needs at the time. 


USAirports Flight Support will recruit, hire, train and promote qualified individuals without regard to race, color, religion, sex, veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. USAirports Flight Support does not discriminate on the basis of national origin or citizenship status as provided in the Immigration Reform and Control Act of 1986.