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Assistant Dispatcher Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Paramedic - CCT

Rochester, NY · On-site

$29.75 - $35.25/hr

They respond to calls from dispatch and assess patients, administer life-saving interventions, and ... Maintain physical readiness to assist in lifting/moving patients using stretchers (up to 250 lbs ...

Rochester Regional Health

Paramedic

Rochester, NY · On-site

$28.75 - $34.25/hr

They respond to calls from dispatch and assess patients, administer life-saving interventions, and ... Maintain physical readiness to assist in lifting/moving patients using stretchers (up to 250 lbs ...

Rochester Regional Health

Paramedic

Rochester, NY · On-site

$28.75 - $34.25/hr

They respond to calls from dispatch and assess patients, administer life-saving interventions, and ... Maintain physical readiness to assist in lifting/moving patients using stretchers (up to 250 lbs ...

Rochester Regional Health

Paramedic

Rochester, NY · On-site

$28.75 - $34.25/hr

They respond to calls from dispatch and assess patients, administer life-saving interventions, and ... Maintain physical readiness to assist in lifting/moving patients using stretchers (up to 250 lbs ...

Advance Auto Parts

Commercial Specialist

Rochester, NY · On-site

Support CPP-led commercial sales. * Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery. * Manage store vehicle fleet maintenance, safety ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

Work cross-functional with dispatch to resolve on-the-ground issues. * Be a liaison between ... Maintain bus hardware and inventory. * Assist operations and fleet management with monthly and ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

Work cross-functional with dispatch to resolve on-the-ground issues. * Be a liaison between ... Maintain bus hardware and inventory. * Assist operations and fleet management with monthly and ...

Farmland Fresh Dairies

Driver Helper

Rochester, NY · On-site

$20/hr

Dispatch times: 3pm-5pm * Shift: 10-12 hours per day, approximately * Stops per route: 10-5 depending on location and route * Weekends required RESPONSIBILITIES: * Assist the driver with deliveries

Farmland Fresh Dairies

Driver Helper

Rochester, NY · On-site

$20/hr

Dispatch times: 3pm-5pm * Shift: 10-12 hours per day, approximately * Stops per route: 10-5 depending on location and route * Weekends required RESPONSIBILITIES: * Assist the driver with deliveries

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Assistant Dispatcher information

See Rochester, NY salary details

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How much do assistant dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant dispatcher in Rochester, NY is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.03 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY?

The most popular types of Dispatcher jobs in Rochester, NY are:

What are popular job titles related to Assistant Dispatcher jobs in Rochester, NY?

For Assistant Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Assistant Dispatcher jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Dispatcher jobs?

Cities near Rochester, NY with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Paramedic - CCT

Rochester Regional Health

Rochester, NY • On-site

$29.75 - $35.25/hr

Full-time

Re-posted 24 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

307th of 887 rated healthcare providers

Job description

Job Title: Paramedic - CCT
Department: EMS
Location: St Lawrence
Hours Per Week: 40
Schedule: variable
SUMMARY:
The Certified Critical Care Paramedic is a specialized paramedic who will provide advanced emergency medical care and transport for critically ill or injured patients. They respond to calls from dispatch and assess patients, administer life-saving interventions, and transport patients to medical facilities.
RESPONSIBILITIES:
  • Responds to emergency calls, assess patients' conditions, and determine appropriate medical interventions, coordinating with dispatch as necessary.
  • Safely transport patients to medical facilities, monitoring their condition and providing necessary care during transit
  • Provide advanced life support (ALS), including advanced airway management, intravenous therapy initiation and ongoing monitoring, defibrillation, and drug administration via any route.
  • Communicate with emergency dispatchers, firefighters, law enforcement, and healthcare professionals.
  • Maintain accurate and detailed patient care reports, documenting assessments, treatments, and patient responses.
  • Ensure the cleanliness and readiness of emergency vehicles and medical equipment.
  • Educate and reassure patients and their families in crisis situations.
  • Adhere to legal, ethical, and safety protocols.
  • Interpret oral, written and diagnostic form instructions, including calculating weight and volume ratios.
  • Lift and move patients, often in challenging environments, such as extreme terrain or temperatures.
  • Participate in continuous education to stay current with medical protocols and enhance skills.
  • Ability to maintaining composure and professionalism in high-pressure situations.

Working Conditions and Physical Requirements (Expanded):
  • Work in a variety of uncontrolled and potentially hazardous environments (indoor/outdoor, inclement weather, confined spaces).
  • Maintain physical readiness to assist in lifting/moving patients using stretchers (up to 250 lbs with partner assist), medical equipment, and gear.
  • Walk, kneel, crawl, and climb over uneven terrain or in emergency conditions.
  • Transport essential medical equipment (e.g., EKG monitor, ALS/med bags) without assistance.
  • Remain calm and focused in high-stress, emotionally charged situations.

REQUIRED QUALIFICATIONS:
  • Current NYS Licensed Paramedic
  • BLS, ACLS, and PALS - if not AHA, must obtain AHA BLS within 3 months of hire
  • CCEMT-P, or CCT-P or FP-C
  • Valid Driver's license

PREFERRED QUALIFICATIONS:
  • 3 years' verifiable experience in 911 and inter-facility transport

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
H - Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Requires constant walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$29.75 - $35.25
CITY:
Potsdam
POSTAL CODE:
13676
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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