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Assistant Bdc Manager Jobs (NOW HIRING)

... Managers. • Demonstrate excellent customer service: Handle escalated inquiries from the 3PL BDC leadership team. Respond to store leadership concerns on delayed customer special orders. Assist ...

BDC Sales Representative

Concord, NH · On-site

$15 - $20.25/hr

The work is performed under the direction of the BDC Manager and Assistant Manager. An employee in this job must establish and maintain effective working relationships with the corresponding Sales ...

BDC Sales Consultant

Yonkers, NY

$15.50 - $20.75/hr

... • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. Job ... BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self ...

We are seeking an energetic and experience BDC Manager to assist with hiring, training and insuring the overall success of our internet sales departments. In this role, you will be responsible for ...

BDC Sales Consultant

Bronx, NY

$15.75 - $21/hr

... • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. Job ... BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self ...

BDC Sales

Downey, CA · On-site

$15.50 - $25/hr

... Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. JOB ... BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self ...

BDC Sales

Downey, CA

$15.25 - $20.50/hr

Notify necessary departments when an appointment is scheduled. Assist with other duties, as ... with BDC Manager and communicate effectively and efficiently. Organized, multi-tasked, self ...

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Assistant Bdc Manager information

See salary details

$19.5K

$55K

$91.5K

How much do assistant bdc manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for assistant bdc manager in the United States is $54,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Assistant BDC Manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What are the key skills and qualifications needed to thrive as an Assistant BDC Manager, and why are they important?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What are Assistant BDC Managers?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.
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BDC Support Supervisor

BDC Support Supervisor

Lowe's

Greensboro, NC • On-site

Full-time

Posted 19 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,055 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,364 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 89%

    89% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5055 Breakroom Quiz responses from their frontline employees


Job description


What You Will Do
The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The Supervisor is the primary point of contact for BDC/Lowe's leadership and is responsible for monitoring and mentoring the BDC Clerk team members. The Supervisor is responsible for inventory control, quality assurance, resolving emergent issues, special projects and relationship management of the third-party logistics operated Bulk Distribution Center. The Supervisor is responsible for resolving store claims, reconciling weekly PAR billing, influencing a strong safety culture, organizing damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, execution and reconciliation of the BDC annual inventory.
Responsibility Statements
•Daily debrief with BDC Clerks for status updates. Review voicemails, emails and resolve all emergent issues. Review BDC daily reporting and BDC Daily Stats to determine appropriate level of action.
•Monitor the inventory snapshot daily and research and resolve discrepancies.
•Make DCIAM adjustments as necessary.
•Email vendor RRAs
•Coordinate DC to DC RRA's with the shipping DC/CHF.
•Review the Holding Account Report & Weekly Holding Account Balance and conduct appropriate research.
•Research SOS performance issues with 3PL/BDC Clerk and provide feedback to Network Optimization Development Managers.
•Demonstrate excellent customer service: Handle escalated inquiries from the 3PL BDC leadership team. Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team on inquiries, projects or initiatives. Handle store and BDC phone calls as necessary.
•Drive damage reduction: Review the damage feedback from the BDC/Stores. Monitor scratch & dent damage classification to ensure maximum return on impacted inventory.
•Send correspondence for weekly reporting and collaborate with business partners (Inventory Fulfillment Specialists, Transportation Specialists, 3PL BDC GM, Ops Manager, Transportation Leadership and BDC Ops Manager) on any exceptions.
•Work collaboratively to support Pro Order Management and provide weekly follow-up and communication on open orders.
•Conduct weekly Inventory Snapshot workshops with BDC Clerk. Hold bi-weekly inventory call with BDC Operations Managers.
•Facilitate weekly calls with 3PL BDC General Manager and Operations Manager to review key areas of opportunity. If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration.
•Provide direct feedback on all opportunities to 3PL BDC supervisor team, Operations Manager and General Manager. Continuous partnership with 3PL BDC leadership on BDC network development, special projects and pilots.
•Review adherence to CTPAT rules and process any exceptions timely.
•Monitor 3PL Maintenance Service Channel Requests and escalate if necessary.
•Execute system testing for the on-boarding of new XDTs
•Assist BDCs with preparing for physical inventories. Coordinate all inventory procedures, reconcile post inventory results with corporate accounting.
•Create annual BDC Support Action Plan with partnership of BDC Operations Manager.
•Build partnership with stores and coordinate store visits with BDC General Manager and BDC Operations Manager.
What you Need to Succeed
Minimum Qualifications
• High School Diploma or GED and 4 years of relevant experience
Preferred Qualifications
•Bachelor's Degree and 3 years of relevant experience
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946