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Assistant Bdc Manager Jobs in Washington (NOW HIRING)

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive ... Digital career path tool to assist with career development * Continuous training through Asbury ...

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive ... Digital career path tool to assist with career development * Continuous training through Asbury ...

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

The BDC Manager is responsible for responding to customer inquiries and ensuring that the ... Digital career path tool to assist with career development * Continuous training through Asbury ...

As a BDC Service Agent at Koons Arlington Toyota, you will have the opportunity to make a positive ... assist with career development * Continuous training through Asbury's Internal Learning Management ...

As a BDC Service Agent at Koons Arlington Toyota, you will have the opportunity to make a positive ... assist with career development * Continuous training through Asbury's Internal Learning Management ...

As a BDC Service Agent at Koons Arlington Toyota, you will have the opportunity to make a positive ... assist with career development * Continuous training through Asbury's Internal Learning Management ...

As a BDC Service Agent at Koons Arlington Toyota, you will have the opportunity to make a positive ... assist with career development * Continuous training through Asbury's Internal Learning Management ...

BDC REP

Alexandria, VA · On-site

$14.50 - $19.50/hr

You will play a pivotal role in driving customer engagement, managing inbound and outbound digital ... Performance Tracking: Assist leadership in monitoring lead statuses, appointment show-rates, and ...

BDC REP

Alexandria, VA · On-site

$14.50 - $19.50/hr

You will play a pivotal role in driving customer engagement, managing inbound and outbound digital ... Performance Tracking: Assist leadership in monitoring lead statuses, appointment show-rates, and ...

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.75 - $21/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.75 - $21/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.75 - $21/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

Service BDC Agent

Manassas, VA

$14.50 - $18.75/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ... Greet and assist service department customers professionally and courteously. * Answer incoming ...

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ... Greet and assist service department customers professionally and courteously. Answer incoming phone ...

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Assistant Bdc Manager information

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.
What are popular job titles related to Assistant Bdc Manager jobs in Washington? For Assistant Bdc Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Assistant Bdc Manager jobs in Washington look for? The top searched job categories for Assistant Bdc Manager jobs in Washington are:
What cities in Washington are hiring for Assistant Bdc Manager jobs? Cities in Washington with the most Assistant Bdc Manager job openings:

$70K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager at Koons Woodbridge Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. 

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

  • Make and receive a high volume of inbound/outbound calls  
  • Respond to phone inquiries in an efficient professional manner
  • Reply to on-line email leads and requests for sales information within store’s standards
  • Maintain a log of daily activities and completed daily tasks
  • Set appointments as necessary
  • Follow up with customers to confirm appointments
  • Utilize the manufacturer’s prospecting and marketing tools if applicable
  • Maintain a log of customers who visit the dealership
  • Previous experience setting up/running/managing an Automotive BDC is required
  • Previous experience with Internet/Web response centers is a plus
  • Previous CRM experience is a plus
  • Previous experience with Website/SEO/SEM knowledge is a plus
  • Great communication and customer service skills is required
  • Excellent phone presence is required
  • Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
  • Prior sales, call center, or BDC experience required
  • Ability to speak multiple languages is a plus
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • $70,000- $100,000 per year
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGER