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Assistant Bdc Manager Jobs in Washington (NOW HIRING)

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive ... Digital career path tool to assist with career development * Continuous training through Asbury ...

asburyauto

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive ... Digital career path tool to assist with career development * Continuous training through Asbury ...

Asbury Automotive Group

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

The BDC Manager is responsible for responding to customer inquiries and ensuring that the ... Digital career path tool to assist with career development * Continuous training through Asbury ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.25 - $20.50/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.75 - $21/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.25 - $20.50/hr

... management. This position is perfect for people with experience in customer service, retail ... As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with ...

Bomnin Automotive Group

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ... Greet and assist service department customers professionally and courteously. Answer incoming phone ...

Bomnin Automotive Group

Service BDC Agent

Manassas, VA

$14.50 - $18.75/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ... Greet and assist service department customers professionally and courteously. * Answer incoming ...

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ... Greet and assist service department customers professionally and courteously. * Answer incoming ...

LITHIA

Loaner Desk Agents/ Service BDC

Sterling, VA · On-site

$20 - $22/hr

Reports to Service Manager Why Join Our Team? At Subaru of Sterling, we believe in promoting from ... service drive. * Assist Loaner Agent in the preparation of new loaner vehicle units and the ...

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Assistant Bdc Manager information

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What job categories do people searching Assistant Bdc Manager jobs in Washington look for?

The top searched job categories for Assistant Bdc Manager jobs in Washington are:

What cities in Washington are hiring for Assistant Bdc Manager jobs?

Cities in Washington with the most Assistant Bdc Manager job openings:

Assistant Bdc Manager jobs near you

BDC Sales Manager

asburyauto

Woodbridge, VA

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships

Job description

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager at Koons Woodbridge Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. 

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

  • Make and receive a high volume of inbound/outbound calls  
  • Respond to phone inquiries in an efficient professional manner
  • Reply to on-line email leads and requests for sales information within store’s standards
  • Maintain a log of daily activities and completed daily tasks
  • Set appointments as necessary
  • Follow up with customers to confirm appointments
  • Utilize the manufacturer’s prospecting and marketing tools if applicable
  • Maintain a log of customers who visit the dealership
  • Previous experience setting up/running/managing an Automotive BDC is required
  • Previous experience with Internet/Web response centers is a plus
  • Previous CRM experience is a plus
  • Previous experience with Website/SEO/SEM knowledge is a plus
  • Great communication and customer service skills is required
  • Excellent phone presence is required
  • Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
  • Prior sales, call center, or BDC experience required
  • Ability to speak multiple languages is a plus
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • $70,000- $100,000 per year
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGERCPT

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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