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Bdc Director Jobs in Washington (NOW HIRING)

Bomnin Automotive Group

Service BDC Agent

Manassas, VA

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications ...

Bomnin Automotive Group

Service BDC Agent

Manassas, VA

$14.50 - $18.75/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications ...

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications ...

All JobsBdc JobsBdc Director JobsBdc Director Jobs in Washington

Bdc Director information

See Washington salary details

$56.6K

$143.4K

$240.1K

How much do bdc director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for bdc director in Washington is $143,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,900.00 and $171,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc (Business Development Center) directors typically earn between $50,000 and $100,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, especially in sales-driven environments where skills in customer relations and lead management are valued.

Is being a Bdc Director a good job?

A BDC Director oversees the business development center, managing sales teams and customer relationships to generate leads and increase revenue. The role typically requires strong leadership, communication skills, and industry knowledge, with compensation often including salary and bonuses. It can be a rewarding career for those interested in automotive or sales management environments.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of representatives. They focus on generating and converting leads, improving customer satisfaction, and using CRM tools to track performance. Strong communication, leadership skills, and knowledge of automotive sales processes are essential for this role.

What are the most commonly searched types of Bdc jobs in Washington?

The most popular types of Bdc jobs in Washington are:

What are popular job titles related to Bdc Director jobs in Washington?

For Bdc Director jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Bdc Director jobs in Washington look for?

The top searched job categories for Bdc Director jobs in Washington are:

What cities in Washington are hiring for Bdc Director jobs?

Cities in Washington with the most Bdc Director job openings:

Bdc Director jobs near you
Infographic showing various Bdc Director job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $143,431 per year, or $69 per hour.

Service BDC Agent

Bomnin Automotive Group

Manassas, VA

$15.50 - $20/hr

Full-time

Re-posted 29 days ago

Job description

Position Title: Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications with service department customers. This role involves scheduling service appointments, answering inquiries, and ensuring customer satisfaction. Key Responsibilities: Customer Engagement: Greet and assist service department customers professionally and courteously.

Answer incoming phone calls and respond to customer inquiries regarding service appointments, vehicle concerns, and other service-related matters. Communicate effectively via phone, email, and other communication channels to address customer questions and concerns. Appointment Scheduling: Schedule service appointments accurately and efficiently, considering technician availability and customer preferences.

Coordinate with service advisors and technicians to optimize scheduling and workflow. Confirm appointments with customers and provide all necessary information. Customer Follow-Up: Follow up with customers to confirm or reschedule appointments as needed.

Obtain and document relevant vehicle and customer information. Ensure customers receive timely reminders about their upcoming appointments. Data Management: Maintain organized records of customer interactions and service appointment details.

Accurately update and manage customer information in the dealership's database or customer relationship management (CRM) system. Customer Satisfaction: Prioritize customer satisfaction by providing friendly, helpful, and efficient service. Address and resolve customer concerns or issues promptly and professionally.

Team Collaboration: Collaborate effectively with service advisors, technicians, and other team members to ensure a seamless customer experience. Assist with other administrative tasks as needed to support the service department. .

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