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Bdc Manager Jobs in Washington (NOW HIRING)

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking ...

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking ...

Asbury Automotive Group

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

As a BDC Sales Manager at Koons Woodbridge Ford , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking ...

asburyauto

BDC Service Agent

Arlington, VA

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

BDC Service Agent

Arlington, VA

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

BDC Service Agent

Arlington, VA · On-site

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Asbury Automotive Group

BDC Service Agent

Arlington, VA · On-site

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Washington

Bdc Manager information

See Washington salary details

$21.5K

$78.4K

$130.8K

How much do bdc manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for bdc manager in Washington is $78,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $96,800.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Washington? The most popular types of Bdc jobs in Washington are:
What are popular job titles related to Bdc Manager jobs in Washington? For Bdc Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Washington look for? The top searched job categories for Bdc Manager jobs in Washington are:
What cities in Washington are hiring for Bdc Manager jobs? Cities in Washington with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,368 per year, or $37.7 per hour.

Service BDC Manager

Joyce Koons Automotive

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As the Service Business Development Center Manager, you will play a pivotal role in driving the success of our business by overseeing the operations of our Business Development Center. This role plays a critical part in ensuring the dealership's success through effective customer relationship management, lead generation, and service appointment scheduling.
Responsibilities
  • Implement best practices and standards to enhance customer experience and build long-term relationships with customers
  • Develop and implement strategies to enhance customer relationship management and improve appointment scheduling efficiency.
  • Collaborate with service departments to ensure seamless communication and follow-up.
  • Train, mentor, and manage BDC staff to achieve performance goals.
  • Analyze performance metrics and prepare reports for senior management.

Requirements
  • Proven experience in a Business Development Center or similar role, preferably in the automotive industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and performance metrics.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Tech and Data savvy

Benefits
    • Health
    • Dental
    • Vision
    • 401K
    • Paid Vacation
    • Paid Sick leave
    • Voluntary Benefits

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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