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Bdc Manager Jobs in Seattle, WA (NOW HIRING)

O'Brien Auto Group

SERVICE BDC

Bellevue, WA · On-site

$16/hr

The BDC Associates is responsible for assuring the accuracy of guest requests for Service and ... Help solve guest concerns when applicable and communicate with the advisor and management teams ...

OBRIEN AUTO GROUP

SERVICE BDC

Bellevue, WA · On-site

$16/hr

The BDC Associates is responsible for assuring the accuracy of guest requests for Service and ... Help solve guest concerns when applicable and communicate with the advisor and management teams ...

LEXUS OF BELLEVUE

SERVICE BDC

Bellevue, WA

$16/hr

The BDC Associates is responsible for assuring the accuracy of guest requests for Service and ... Help solve guest concerns when applicable and communicate with the advisor and management teams ...

RV Country

BDC Representative

Fife, WA · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required -- we train product knowledge) Pay ...

RV Country Washington LLC

BDC Representative

Fife, WA

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

RV Country

BDC Representative

Fife, WA · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

O'Brien Auto Group

SERVICE BDC/SCANNER

WA · On-site

$19/hr

The Service BDC/Scanner is responsible for assuring the accuracy of all Floor-Up, Phone-Ups and ... Input of manager confirmation calls. * Maintain stock of coffee and snack area. * Clean coffee and ...

OBRIEN AUTO GROUP

SERVICE BDC/SCANNER

Fife, WA

$19/hr

The Service BDC/Scanner is responsible for assuring the accuracy of all Floor-Up, Phone-Ups and ... Input of manager confirmation calls. * Maintain stock of coffee and snack area. * Clean coffee and ...

LEXUS OF TACOMA AT FIFE

SERVICE BDC/SCANNER

Fife, WA

$19/hr

The Service BDC/Scanner is responsible for assuring the accuracy of all Floor-Up, Phone-Ups and ... Input of manager confirmation calls. * Maintain stock of coffee and snack area. * Clean coffee and ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Seattle, WA

Bdc Manager information

See Seattle, WA salary details

$21.6K

$78.7K

$131.4K

How much do bdc manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for bdc manager in Seattle, WA is $78,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $97,300.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Seattle, WA?

The most popular types of Bdc jobs in Seattle, WA are:

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For Bdc Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Seattle, WA look for?

The top searched job categories for Bdc Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Bdc Manager jobs?

Cities near Seattle, WA with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,747 per year, or $37.9 per hour.

SERVICE BDC

O'Brien Auto Group

Bellevue, WA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Lexus of Bellevue, a dealership in the O'Brien Auto Group, is currently interviewing for a full-time and part-time Service BDC Associates. Our Service BDC Associates are the key to our customers having the best service experience possible. The BDC Associates is responsible for assuring the accuracy of guest requests for Service and contacting guests that may be overdue for Service.
This position pays $16 per hour plus bonuses.
All employees subject to eligibility requirements, we offer the following benefits:
  • Bonuses
  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)
  • Vacation - based on hire date and paid based on position.
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages, Flexible Spending
  • 401(k) plus company match

Responsibilities to Include:
  • Input all appointments in a timely manner.
  • Maintain stock of coffee and snack area.
  • Clean coffee and snack area.
  • Perform nightly cleaning and stocking of coffee machine.
  • Assist service advisors in answering customer questions in regard to logistics and scheduling.
  • Help solve guest concerns when applicable and communicate with the advisor and management teams, ensuring accuracy and timeliness of reports.
  • Filing, including original Loaner Agreements, and maintain accurate filing system.
  • Call back missed appointments.
  • Assist parts and dispatch in rescheduling customers with special order parts (may need to consult with service advisors).
  • Assist the booking department.
  • Perform follow up and report back to advisors and management.
  • Train in prescribed protocol as set forth in BDC phone script.
  • Perform other duties as assigned by management.
  • Regular attendance is essential.
  • Work in cooperative, positive & professional manner with all personnel in the company.
  • Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
  • Must conform to the company policy regarding non-discrimination and harassment.

Equipment/Machines/Tools Typically Used: Pressure washers, steam cleaning equipment, water hoses and buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves to be worn as required.
Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will always follow all safety directives.
Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching. Lifting of 50lbs or less on an occasional basis and carrying of 25lbs or less on a frequent basis. Frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects, occasional climbing, balancing, and crawling.
Employment offers are contingent upon successful completion of a comprehensive background screening.
Lexus of Bellevue is an equal opportunity employer and a drug-free workplace.

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