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Assistant Association Manager Jobs in Rochester, NY

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Assistant Association Manager information

What does an assistant association manager do?

An Assistant Association Manager supports the daily operations of a homeowners or property owners association. Their duties typically include assisting with administrative tasks, communicating with residents, helping to enforce community rules, coordinating maintenance requests, and supporting the Association Manager with budgeting and meeting preparations. They play a key role in ensuring the community runs smoothly and that residents' needs are addressed promptly.

What are the key skills and qualifications needed to thrive as an assistant association manager, and why are they important?

To thrive as an Assistant Association Manager, you need strong organizational skills, knowledge of property management practices, and often an associate’s or bachelor’s degree in business or a related field. Familiarity with property management software, budgeting tools, and, in some cases, a CAM (Community Association Manager) license is typically required. Excellent communication, problem-solving, and customer service skills help build positive relationships with residents and board members. These competencies are essential for efficiently managing daily operations and ensuring the smooth functioning of the association.

What are some common challenges faced by an assistant association manager, and how can they be addressed?

Assistant Association Managers often navigate challenges such as balancing the diverse needs of residents, managing multiple projects simultaneously, and ensuring compliance with association policies and regulations. Effective communication and strong organizational skills are key to addressing these challenges, as they help in prioritizing tasks and resolving conflicts. Building strong relationships with board members, vendors, and residents also fosters a collaborative environment, making it easier to implement solutions and maintain a smoothly running association.

What is the difference between Assistant Association Manager vs Membership Coordinator?

AspectAssistant Association ManagerMembership Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate degree, with some roles preferring relevant certifications
Work EnvironmentOffice setting, managing association operations and staffOffice environment, focusing on member engagement and recruitment
Employer & Industry UsageUsed in professional associations, non-profits, and industry groupsCommon in membership-based organizations, clubs, and non-profits

The Assistant Association Manager and Membership Coordinator roles share similarities in working within associations and non-profits. However, the Assistant Association Manager typically has broader responsibilities, including overseeing operations and staff, while the Membership Coordinator focuses mainly on member recruitment and retention. Both roles require strong communication skills, but the Assistant Association Manager often requires more management experience and higher education credentials.

What are popular job titles related to Assistant Association Manager jobs in Rochester, NY?

For Assistant Association Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Assistant Association Manager jobs?

Cities near Rochester, NY with the most Assistant Association Manager job openings:

Infographic showing various Assistant Association Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

$20 - $22/hr

Full-time

Posted 9 days ago


Job description

Job Type
Full-time
Description
$20 to $22/hr. and a Free Family YMCA Membership
Under the direction of the Center Director the Office Manager is responsible to provide exceptional administrative support to the licensed child care center. The responsibilities include managing records and files, answering phone calls, preparation of all communications related to any departmental activity including billing documents and provide service to members.
SPECIFIC RESPONSIBILITIES:
• Provide comprehensive administrative support to the Center and Center Director.
• Serve as the first point of contact by greeting parents, visitors, and staff in a professional and welcoming manner.
• Monitor and screen all visitors, ensuring adherence to building security and sign-in policies.
• Manage and oversee daily check-in and check-out procedures.
• Communicate with parents regarding facility information, policies, and enrollment procedures; conduct tours for prospective families as requested.
• Answer, screen, and direct incoming phone calls; respond to general inquiries in a timely and courteous manner.
• Prepare and distribute correspondence, including memos, letters, forms, and other communications.
• Process enrollments and accurately collect and record parent payments in the designated system (Active).
• Maintain and update children's files to ensure compliance with OCFS requirements; communicate with families regarding required documentation and updates.
• Maintain current records of teacher availability and coordinate classroom coverage as needed.
• Support compliance with OCFS regulations and Association policies across all program operations, including maintenance, emergency procedures, incident reporting, purchasing, personnel, and accounting systems.
• Assist with the administration of medication in accordance with OCFS regulations.
• Maintain all required certifications and credentials.
• Attend required meetings and professional development trainings.
• Perform other duties as assigned by the supervisor.
Requirements
• Must be at least 21 years of age and possess a high school diploma or GED; associate's degree or higher preferred.
• Minimum of one (1) year of administrative and customer service experience required; experience in a childcare or youth-serving environment preferred.
• Highly organized, professional, and enthusiastic self-starter with strong administrative and time-management skills.
• Excellent verbal and written communication skills, including strong proofreading skills and attention to detail.
• Proven ability to prioritize workload, manage multiple deadlines, problem-solve effectively, and ensure follow-through on assignments.
• Ability to work independently while also collaborating effectively with staff, families, and community partners.
• Proficient in Microsoft Office and other standard office software; experience with childcare management software and database systems preferred.
• CPR/AED, First Aid, and Medication Administration certification required or ability to obtain within 60 days of hire.
• Demonstrates commitment to the YMCA's mission and values, maintaining professionalism, accountability, and a focus on continuous improvement
PHYSICAL REQUIREMENTS:
• Must be able to stand for the duration of the shift
• Must be able to bend and stoop occasionally
• Must be able to lift 45 pounds occasionally
• Ability to supervise children by sight at all times.
• Ability to move quickly to react to safety issues in the setting (i.e. aggressive behavior).
• Ability to move around the classroom to assist children and supervise children with daily activities, social interaction, physical and emotional needs.
• Ability to move from space to space, and is required to enter all YMCA environments including, program space, buses, schools, pools, and program area.