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Online Community Manager Jobs in Rochester, NY (NOW HIRING)

Horizon Land Co Llc

Community Manager

Clifton Springs, NY · On-site

$20 - $21/hr

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the ...

Baldwin Real Estate Corp

Community Manager

Rochester, NY · On-site

$65K - $70K/yr

Manage property in accordance with all housing and employment laws. Ensure staff compliance with ... with community, fire, police, housing and government agencies Key Goals : * Maintain long-range ...

DIMARCO STAFFING LLC

Community Manager

Rochester, NY

$65K - $70K/yr

Manage property in accordance with all housing and employment laws. Ensure staff compliance with ... with community, fire, police, housing and government agencies Key Goals : * Maintain long-range ...

Morgan Properties

Assistant Community Manager

Webster, NY · On-site

$22 - $25/hr

Join Our Team as an Assistant Community Manager - Create Exceptional Resident Experiences and Keep Our Communities Thriving! Are you a customer service champion, an organized problem-solver, and a ...

Starbridge

Residential Assistant Manager

Rochester, NY · On-site

$20 - $23/hr

Provide person-centered supports, including personal care, daily living skills, medication administration, and community participation. * Assist the Residential Manager with the daily operations of ...

Excelsior Communities

Marketing Manager

Rochester, NY · On-site

$65K - $75K/yr

Excelsior Communities is a rapidly growing property management and real estate company ... Lead social media management, online engagement, review responses, reputation monitoring, and ...

Excelsior Communities

Marketing Manager

Rochester, NY · On-site

$75K/yr

) Excelsior Communities is a rapidly growing property management and real estate company ... Lead social media management, online engagement, review responses, reputation monitoring, and ...

DePaul

Assistant Residential Supervisor

Batavia, NY

$25 - $25.90/hr

Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative ...

DePaul

Assistant Residential Supervisor

Batavia, NY · On-site

$25 - $25.90/hr

Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative ...

DePaul

Assistant Residential Supervisor

Batavia, NY

$25 - $25.90/hr

Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative ...

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Online Community Manager information

See Rochester, NY salary details

$10.9K

$79.1K

$136.2K

How much do online community manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for online community manager in Rochester, NY is $79,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $110,000.00 per year, depending on experience, location, and employer.

How much is an online community manager paid?

The average salary for an online community manager typically ranges from $45,000 to $75,000 per year, depending on experience, location, and the size of the organization. Entry-level roles may start lower, while experienced managers or those in larger companies can earn higher salaries, often supplemented with benefits and bonuses.

What are some common challenges online community managers face, and how can they address them?

Online Community Managers often encounter challenges such as managing negative interactions, moderating discussions to prevent conflicts, and ensuring community guidelines are followed. Balancing engagement while maintaining a positive and inclusive environment requires strong communication and diplomacy skills. Proactive moderation, clear guidelines, and regular engagement with community members help address these challenges. Additionally, collaborating closely with marketing, support, and product teams ensures consistent messaging and prompt resolution of issues.

What are the key skills and qualifications needed to thrive as an online community manager, and why are they important?

To thrive as an Online Community Manager, you need expertise in social media management, content moderation, and community engagement, often backed by a degree in communications, marketing, or a related field. Familiarity with platforms like Facebook, Discord, Slack, and tools such as Hootsuite or Sprout Social is typically required. Exceptional written communication, conflict resolution, and empathy are standout soft skills for this role. These competencies are vital for fostering a positive, active online community and ensuring brand reputation is maintained.

What is an online community manager?

An online community manager uses social media, marketing, brand awareness, and interpersonal communication skills and abilities to build online community engagement for their company or client. As a community manager, you use social media platforms to engage customers, promote products and services, and elicit feedback. Your responsibilities consist of tracking performance metrics, following and reporting on trends, and relaying information to management. Duties also involve creating content for digital platforms. Qualifications for online community management jobs often include a college degree in marketing, communication, business, or a related field. Excellent written communication skills and customer service experience are helpful in this career.

What does an online community manager do?

An Online Community Manager is responsible for building, managing, and engaging an organization's online community across various social media platforms, forums, and websites. They create and curate content, moderate discussions, respond to community members' inquiries, and foster a positive environment. Their role often includes analyzing engagement metrics, developing community guidelines, and collaborating with marketing or support teams to ensure the community aligns with the brand's goals.
More about Online Community Manager jobs
What are popular job titles related to Online Community Manager jobs in Rochester, NY? For Online Community Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Online Community Manager jobs in Rochester, NY look for? The top searched job categories for Online Community Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Online Community Manager jobs? Cities near Rochester, NY with the most Online Community Manager job openings:
Online Community Manager jobs near you
Infographic showing various Online Community Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,055 per year, or $38 per hour.

Community Manager

Horizon Land Co Llc

Clifton Springs, NY • On-site

$20 - $21/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 23 days ago

Job description

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community.

Job Duties for this role include:

  • Collect rent payments and prepare payments for deposits
  • Processes and issues lease documentation for new residents.
  • Provides park rules, and other community literature to new residents.
  • Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
  • Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
  • Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
  • Complete and upload all prospect cards and information into rent software
  • Follow up with prospective clients via phone and email.
  • Process tenant applications and enter prospect information into tracking system.
  • Run background checks on new residents.
  • Show prospective residents’ homes available for sale.
  • Address resident issues, record resident comments and seek to settle all non-monetary issues.
  • Keep Manager apprised of appropriate resident relations information.
  • Provide feedback and recommend improvements to assigned community.
  • Act as the onsite contact for most 3rd party contractors, and applicants
  • Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
  • Performs other related duties as assigned.


Required Knowledge, Skills, Abilities

  • Proficiency in Microsoft Office Suite
  • Ability to learn and be proficient with operations system.
  • Proficiency in using computer software
  • Excellent organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Familiarity of Fair Housing laws in assigned state and county
  • Excellent customer service and interpersonal skills
  • Self Motivated
  • Comfortable being hands on and being on your feet

Physical Job Requirements

  • Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily.

Benefits:

  • 401(k) with matching
  • Health insurances
  • Life insurance
  • Holidays and Paid time off
  • Commission and Bonus Pay

If you are organized, reliable, and have a will to succeed, we would love to meet you!

Equal Employment Opportunity (EEO) Statement

Horizon Land Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.