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Apprentice It Support Jobs in Virginia (NOW HIRING)

Peraton

IT Support Technician

Charlottesville, VA

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville, Virginia. This role is ideal for a "jack-of-all-trades" IT professional who will ...

Clarity Innovations

IT Support Engineer

Herndon, VA · On-site

Join us as we continue to lead innovation and tackle the most pressing challenges in national security. IT Support Engineer Role Overview As a versatile IT Support Engineer, you serve as the critical ...

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Clarity Innovations

IT Support Engineer

Herndon, VA · On-site

Join us as we continue to lead innovation and tackle the most pressing challenges in national security. IT Support Engineer Role Overview As a versatile IT Support Engineer, you serve as the critical ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville, Virginia. This role is ideal for a "jack-of-all-trades" IT professional who will ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville, Virginia. This role is ideal for a "jack-of-all-trades" IT professional who will ...

DBM GLOBAL INC

IT Support Technician

Lynchburg, VA · On-site

$21 - $28.75/hr

The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary ...

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA · On-site

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

Trustar Bank

IT Support Specialist

Mclean, VA

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA · On-site

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

Trustar Bank

IT Support Specialist

Mclean, VA

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

DBM GLOBAL INC

IT Support Technician

Lynchburg, VA · On-site

$21 - $28.75/hr

The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary ...

Nwis

IT Support Services

Arlington, VA

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Virginia

Apprentice It Support information

See Virginia salary details

$10

$19

$27

How much do apprentice it support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for apprentice it support in Virginia is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What are popular job titles related to Apprentice It Support jobs in Virginia?

For Apprentice It Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Virginia look for?

The top searched job categories for Apprentice It Support jobs in Virginia are:

What cities in Virginia are hiring for Apprentice It Support jobs?

Cities in Virginia with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Virginia as of July 2026, with employment types broken down into 6% Locum Tenens, 82% Full Time, 9% Part Time, 2% Temporary, and 1% Summer. Highlights an 100% Physical job distribution, with an average salary of $39,922 per year, or $19.2 per hour.

IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology

Mclean, VA • On-site

$80K - $108K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

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REQ#: RQ224685Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

DAY-TO-DAY:

  • Demonstrated experience in IT support or help desk roles
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues
  • Demonstrated experience troubleshooting Tier 2 technical issues
  • Demonstrated experience deploying and testing hardware and software
  • Demonstrated experience leading Tier 2 technical deployments and training resources for rollout
  • Demonstrated experience using an enterprise ticketing system
  • Demonstrated experience providing superior customer service and support
  • Demonstrated experience resolving technical issues efficiently

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics.
  • Demonstrated experience providing strong customer service and problem solving.
  • Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues.
  • Demonstrated experience in supporting VTC to include but not limited to Microsoft Teams, WebEx, and Skype.
  • Demonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements.
  • Demonstrated experience working across multiple organizations with competing priorities to resolve IT systems and networks issues, and provide problem solutions to meet mission requirements while adhering to security policies and plans.
  • Demonstrated experience in providing support in mission IT environment to facilitate, enable, and drive IT system requirements to fruition.
  • Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues.
  • Demonstrated experience in answering users inquiries regarding computer software and hardware operation to resolve problems.
  • Demonstrated experience in using enterprise tools to document and track incident tickets.
  • Demonstrated experience working in a team environment and with all levels of management.

DESIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Skills and demonstrated knowledge that are highly desired but not required to perform the work include:
  • Demonstrated experience with IT service delivery processes.
  • Demonstrated experience multi-tasking in an environment with competing priorities and short suspense timelines.
  • Demonstrated experience with the Sponsors enterprise IT incident ticketing tool.

WHAT YOULL NEED TO SUCCEED:

  • Education: Bachelors degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 3+ years of related
  • Security Clearance Level: TS/SCI with Polygraph
  • Location: Tysons, VA - On Customer Site
  • Work Schedule: 9:30am - 6pm
  • U.S. Citizenship Required


GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#WeAreGDIT
#JET
#GDITEnhanced2026
#VA_2026Alumni

Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $80,179 - $108,477. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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