ZipRecruiter

Log In

1

Apprentice It Support Jobs in Virginia (NOW HIRING)

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Roanoke College

IT Support Specialist

Salem, VA · On-site

The IT Support Specialist will support the effective operation of IT services, oversee procurement activities, provide user support for the Microsoft 365 Environment, and maintain IT documentation ...

Apex Informatics

IT Support Role

Richmond, VA · On-site

seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Office and to support the rest of the transition and support the ...

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

Support Engineer Are you a highly skilled IT professional who enjoys solving complex technical problems, taking ownership of challenging issues, and improving the technology environment around you?

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

Nooks

IT Support Specialist

Arlington, VA

As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting ...

New

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville, Virginia. This role is ideal for a "jack-of-all-trades" IT professional who will ...

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

$72 - $88/hr

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville, Virginia. This role is ideal for a "jack-of-all-trades" IT professional who will ...

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA · On-site

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

Nooks

IT Support Specialist

Arlington, VA · On-site

As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting ...

New

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

previous pagenext page

Showing results 21-40

All JobsApprentice It Support JobsApprentice It Support Jobs in Virginia

Apprentice It Support information

See Virginia salary details

$10

$19

$27

How much do apprentice it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for apprentice it support in Virginia is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What are popular job titles related to Apprentice It Support jobs in Virginia?

For Apprentice It Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Virginia look for?

The top searched job categories for Apprentice It Support jobs in Virginia are:

What cities in Virginia are hiring for Apprentice It Support jobs?

Cities in Virginia with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Virginia as of July 2026, with employment types broken down into 6% Locum Tenens, 82% Full Time, 9% Part Time, 2% Temporary, and 1% Summer. Highlights an 100% Physical job distribution, with an average salary of $39,922 per year, or $19.2 per hour.

IT Support Specialist

POWERX

Chantilly, VA • On-site

Full-time

Posted 24 days ago

Key responsibilities

  • Support and maintain the company's Microsoft 365 environment, including licensing, feature rollouts, and automation tasks.

  • Troubleshoot and support hardware and software systems, including PC and network hardware, and assist with security configurations.

  • Create and update training materials, including instructional guides and videos, to support user onboarding and training.

Job description

Job Summary:

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day-to-day technical tasks, providing end-user support, and assisting in the implementation and administration of IT systems and services. The IT Support Specialist will support Microsoft 365 environments, troubleshoot and maintain hardware and software systems, and contribute to the integration of new technologies. Additionally, the role includes maintaining documentation, developing training materials, and collaborating with internal teams to uphold IT standards and enhance operational effectiveness across the organization.

 Supervisory Responsibilities:

  • None

Duties/Responsibilities: 

Network Management

  • Administer and optimize the company's Microsoft 365 tenant and other cloud-based infrastructures. 
  • Oversee licensing, feature rollouts, and automate tasks using PowerShell or Graph API.
  • Develop and maintain clear Standard Operating Procedures (SOPs).

Collaboration and Communication

  • Champion operational excellence and support. 
  • Customer service-orientated mindset.
  • Serve as Tier 3 escalation, mentor the service desk, and streamline joiner/mover/leaver workflows to cut manual effort. 
  • Track M365 roadmap items, plan phased releases, and report KPI-driven insights to leadership. 

IT Administration Support

  • Perform the department's administrative tasks, including vendor and license management. 
  • Support software integration efforts and assist with security configurations.

Hardware Support

  • Troubleshoot and support PC and network hardware, including setup, maintenance, and minor repairs. 

Training Development

  • Create and update interactive training materials, including instructional guides and videos, using basic image and video editing software.
  • Use basic multimedia tools (e.g., Loom, Scribe, and Camtasia) to support user training and onboarding. 

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities: 

  • Must have a satisfactory background check.
  • Experience in all aspects of the Microsoft 365 Admin Center.
  • Extensive knowledge of Cloud based infrastructures, including storage and hosting solutions like AWS and Microsoft Azure.
  • Proficiency with PC and network hardware installation, troubleshooting, and maintenance.
  • Thorough technical knowledge of networks, personal computers, telephone systems, software integration, and cyber-security.
  • Ability to manage multiple projects simultaneously while providing prompt customer service.
  • Basic skills in image and video editing for the creation of interactive training content (experience with tools such as Loom, Scribe, Camtasia, or similar).
  • Proficiency in sourcing and selecting the best solutions for computing hardware, software, and related services.
  • Strong written communication skills, with the ability to produce clear and concise technical documentation.
  • Strong interpersonal skills, able to work effectively across departments. 

Experience and Education: 

  • Bachelor's degree in a relevant field (e.g., Computer Science or Information Technology) or Associate's degree in Network Administration and/or Computer Programming or equivalent education/experience preferred.
  • Experience migration or integration project environments preferred.
  • Knowledge of cybersecurity best practices.
  • Minimum of 5 years of related experience preferred. 

Physical Requirements:

  • This is an office desk position with no significant physical exertion required.
  • May be required to life up to 15 pounds.

POWERX isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply