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Application Support Jobs in Virginia (NOW HIRING)

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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All JobsApplication Support JobsApplication Support Jobs in Virginia

Application Support information

See Virginia salary details

$30.7K

$159.8K

$204.2K

How much do application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for application support in Virginia is $159,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Virginia?

The most popular types of Application Support jobs in Virginia are:

What are popular job titles related to Application Support jobs in Virginia?

For Application Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Virginia look for?

The top searched job categories for Application Support jobs in Virginia are:

What cities in Virginia are hiring for Application Support jobs?

Cities in Virginia with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $159,806 per year, or $76.8 per hour.

Sr Production/Application Support Development

Options Group

Mclean, VA • On-site

Full-time

Re-posted 13 days ago

Job description

Company Description

The Development, Senior position is within the Investments and Capital Marketsc.
This is an opportunity to join a fast paced team that interacts with all areas of business.
This position is responsible for Software Development and Level 3 Production support of legacy applications.
This individual will join a team made up of talented individuals who thrive in a challenging work environment and enjoy
utilizing their problem-solving skills. This role will perform software development, provide experienced daily support, participate in
project rollouts, and provide guidance/ oversight to team members.

Job Description

Responsibilities include:
Provide L3 Production Support for I&CM core legacy applications.
 Provide solutions to technical issues, including 'hands-on' code enhancements and defect fixing to the applications in the portfolio.
Employ extensive professional experience and creativity to resolve complex technical problems.
 Serve as a champion for change
Drive for tactical outcome to increase development team's efficiency and productivity
 Engage with the business users, application owners and other affected parties during problem resolution
Document lessons learned, help maintain knowledge database
 Coordinate end to end application onboarding to production.
Managing concurrent EDM initiatives.
 Ability to positively adapt to rapidly growing and changing environment, while working under pressure
Promote top code quality by leading design and code reviews, and solve challenging issues related to performance tuning and scalability.
 Train and mentor other team members on best practices and past experiences

Qualifications

Qualifications
Bachelor's degree in Engineering, Computer Science, Information Technology, related field or equivalent work experience
 7 - 10 years of application development and support coupled with infrastructure experience
5 years of collective experience with databases (Sybase, DB2, SQL Server, Oracle)
 5 years of hands on experience with scripting language: UNIX Shell
5 years of strong support skills in middleware technologies (WebLogic, Web Methods, Apache, Tomcat, MQ, IIS, etc.) in UNIX and/or Windows environment
 Sound Proficiency with Java based technologies, hands on experience in design patterns and UML design tools
Strong Knowledge of Java, J2EE, JSF, JPA, JSP, Web Services, HTML, XML, JDBC, SQL, OOA and OOD
 Need GC/USC only

Additional Information

Preferred Skills
Strong hands-on experience developing Java applications
 Strong EDM/SDLC project management experience
Strong organizational skills and the ability to multitask; can set priorities and follow a timeline
 Strong decision making and problem solving skills and experience with project delivery
Sound interpersonal and team working skills
 Experience in using GIT, TeamForge, Jenkins and Artifactory.
Familiarity with Mortgage Industry Experience is an added plus
 Knowledge of ITIL concepts


Interested candidates please contact

Abhishek Agarwal

https://www.linkedin.com/in/abhishek-b-agarwal

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