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Application Support Jobs in Virginia (NOW HIRING)

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Samprasoft

Administrative Support

Mclean, VA · On-site

... support. • Demonstrable experience with • Jenkins, Jira, Git and Artifactory, ServiceNow • Scripting languages (e.g., UNIX Shell / Powershell / Perl / Python / Ruby) • Excellent verbal and ...

CYNET SYSTEMS

Technical Support Analyst 4

Richmond, VA · On-site

$30 - $35/hr

Demonstrated customer service experience, preferably in a technical support, help desk, or application support environment. * Experience providing customer or technical support for SaaS or low-code ...

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All JobsApplication Support JobsApplication Support Jobs in Virginia

Application Support information

See Virginia salary details

$30.7K

$159.8K

$204.2K

How much do application support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for application support in Virginia is $159,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Virginia?

The most popular types of Application Support jobs in Virginia are:

What are popular job titles related to Application Support jobs in Virginia?

For Application Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Virginia look for?

The top searched job categories for Application Support jobs in Virginia are:

What cities in Virginia are hiring for Application Support jobs?

Cities in Virginia with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,806 per year, or $76.8 per hour.

Application Support Professional (Build & Deployment)

USM

Mclean, VA • On-site

Full-time

Re-posted 20 days ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

4 - 6 years related work experience

College Degree or equivalent experience

Experience providing technical support for deployment of application changes to IT environment consisting of multiple platforms including Unix, ETL and Windows. Provide technical expertise and solve complex deployment issues.

Experience in understanding Deployment Management risks and controls

Experience in developing and enforcing build and deployment automation solutions

Scripting experience is required in one of this shell/perl

Preferred Skills Experience with technologies such as Java, J2EE, .Net technologies

Familiarity with change/deployment tools such as Service Now, GIT etc.

Knowledge in tools like DataStage, Informatica, Microstrategy, TeamStudio, sharepoint, etc.

Experience in continuous integration/Continuous Deployment tools like Jenkins, Artifactory, SonarQube Chef/Puppet/ansible/Docker etc.

Familiarity with middleware web infrastructure tools such as Apache, Tomcat, Weblogic , Oracle SOA/OSB/BPEL etc.

Interface with Change Managers to understand the deployment work in the pipeline and help with the change impact analysis

Knowledge and experience in Software Development Life Cycle (SDLC), Agile methodology, Application Change Management process, Infrastructure Change Management Process

ITIL foundation certification

Excellent skills in communication, analytical, problem solving, relationship management, conflict management and customer service

Additional Information

If you are interested in above position, please share your updated resume to mohammedm(at)usmsystems(dot)com or can directly call me on 703-880-2641.

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