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Application Support Engineer Internship Jobs in Texas

Hirekeyz Inc

CADD Application Support

Austin, TX · On-site

Role: CADD Application Support Location: Austin TX 78744 Duration: Long Term Contract * Minimum ... Preferred Skills and Qualifications * 5+ Years - Work on TxDOT CADD/Engineering projects

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Troubleshoot application access through virtual desktop environments. * Configure local printers ...

Indigo Beam LLC

Application Support Lead

Houston, TX · On-site

Application Support Lead Summary: Responsibilities for this position may include but are not ... developers to deliver support functions for multiple trading, risk and credits systems. Able to ...

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Application Support Engineer Internship information

What does an application support engineer intern do?

An Application Support Engineer Intern assists in maintaining, troubleshooting, and resolving issues related to software applications within a company. They work closely with users to identify problems, document solutions, and escalate complex issues to senior engineers when necessary. Interns often help with software installations, updates, and monitoring application performance. This role provides hands-on experience with technical problem-solving and customer support, making it a valuable stepping stone for a career in IT or software engineering.

What are the key skills and qualifications needed to thrive as an application support engineer intern?

To thrive as an Application Support Engineer Intern, you typically need foundational knowledge in computer science, troubleshooting, and basic programming, often supported by current enrollment in a relevant degree program. Familiarity with ticketing systems, databases (such as SQL), and monitoring tools, along with an understanding of operating systems, is important. Strong problem-solving skills, attention to detail, and effective communication help interns stand out in diagnosing and resolving technical issues. These skills and qualities are essential for providing reliable application support, ensuring user satisfaction, and learning quickly in a dynamic technical environment.

What are some typical projects or tasks an application support engineer intern can expect to work on during their internship?

As an Application Support Engineer Intern, you can expect to work on tasks like monitoring application performance, troubleshooting user-reported issues, documenting solutions, and assisting with software updates or deployments. You may also collaborate with development teams to escalate and resolve complex technical problems. Interns often gain exposure to ticketing systems, customer communications, and the process of root cause analysis, which are valuable for building foundational support skills in a real-world environment.

What are the most commonly searched types of Application Support Engineer jobs in Texas?

The most popular types of Application Support Engineer jobs in Texas are:

What are popular job titles related to Application Support Engineer Internship jobs in Texas?

For Application Support Engineer Internship jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer Internship jobs in Texas look for?

The top searched job categories for Application Support Engineer Internship jobs in Texas are:

What cities in Texas are hiring for Application Support Engineer Internship jobs?

Cities in Texas with the most Application Support Engineer Internship job openings:

Application Support Engineer Internship jobs near you

Lead Application Support Engineer (12-8pm EST Shift)

The Depository Trust Clearing

Coppell, TX • Hybrid

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Are you ready to make an impact at DTCC?  
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.  
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.


 

Pay and Benefits:
 

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Wiling to work in 2nd shift from 12 PM - 08 PM ET.
 

The Impact you will have in this role:


 

The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents.


Your Primary Responsibilities

  • Act as a Lead Application Support Engineer with SRE responsibilities, partnering with Application Development, Infrastructure, and Operations teams to improve system reliability, resilience, and observability.
  • Lead the resolution of critical production incidents, providing clear impact analysis, root cause identification, and preventative actions.
  • Drive incident, problem, and major incident management, maintaining ownership through resolution and postincident review.
  • Proactively identify reliability risks and implement improvements to prevent recurrence and reduce operational toil.
  • Review and maintain runbooks, knowledge articles, and operational documentation to ensure production readiness and consistency.
  • Execute change, release, and deployment activities, including production code releases and vendor application upgrades.
  • Perform and support Disaster Recovery activities, including testing, execution, and audit/BCM evidence collection.
  • Identify and implement automation and alert rationalization opportunities to improve operational efficiency and service stability.
  • Embed reliability, risk, and control considerations into daytoday operations, escalating issues appropriately.

Qualifications

  • Minimum of 6 years of related experience
  • Bachelor's degree preferred or equivalent experience

Talents Needed for Success

  • Strong understanding of application support and SRE principles, including reliability engineering, observability, and incident prevention.
  • Experience working in Linux and Windows environments, including process inspection, log analysis, and extensive troubleshooting.
  • Familiarity with monitoring and observability tools such as Splunk and Grafana, and the ability to interpret system behavior and alerts.
  • Working knowledge of SQL and ability to execute queries for analysis and troubleshooting.
  • Experience with ITSM and operational tooling (e.g., ServiceNow) for incident, problem, and change management.
  • Familiarity with job scheduling, containerized platforms, and modern application environments (e.g., Autosys, OpenShift).
  • Understanding of security fundamentals, including certificate and password management.
  • Exposure to capital markets and financial industry is required.
  • Exposure to messaging, networking, or mainframe concepts is a plus.
  • Experience in handling issues related AWS and associated services .
  • Exposure to artificial inelegance concepts and their usage in production support
  • Demonstrates clear written and verbal communication, ownership, and leadership in fastpaced production environments.
  • Comfortable operating with urgency and collaborating with global, distributed teams.
  • Proactive mindset with a focus on continuous improvement, automation, and operational excellence


 

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.

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