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Application Support Administrator Jobs (NOW HIRING)

Symbotic

Technical Support Administrator

$25.96 - $35.96/hr

We are currently looking for Technical Support Administrators that are available to work the ... Experience with application and hardware support either in the office or in the field or both.

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

We are currently looking for Technical Support Administrators that are available to work the ... Experience with application and hardware support either in the office or in the field or both.

Samprasoft

Administrative Support

Mclean, VA · Hybrid

AWS Platform Administrator Location: Hybrid Onsite (Tuesday through Thursday onsite in Mclean, VA ... platform support. • Demonstrable experience with • Jenkins, Jira, Git and Artifactory ...

Gophermods

Sales Support Administrator

San Jose, CA · On-site +1

$24 - $29.50/hr

... Administrator to join and support the expansion of our sales team. This role is critical to ... If you need reasonable accommodation at any point during the application or employment process ...

Ricoh USA, Inc.

Print Support Administrator

Jacksonville, FL · On-site

$19 - $23.50/hr

Administrator, Print Support MS Onsite POSITION PROFILE Responsible for the daily support of ... application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination The above ...

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Application Support Administrator information

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How much do application support administrator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for application support administrator in the United States is $37.36, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $43.27 per hour, depending on experience, location, and employer.

What is an Application Support Administrator?

An Application Support Administrator is a professional responsible for maintaining, troubleshooting, and supporting software applications within an organization. They ensure that applications run smoothly, resolve user issues, and perform regular updates and patches. Their duties often include monitoring application performance, managing user access, and collaborating with IT teams and vendors to resolve problems promptly. This role is essential for ensuring business operations are not disrupted by software issues.

What is the difference between Application Support Administrator vs Help Desk Technician?

AspectApplication Support AdministratorHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)Basic IT certifications or none required
Work EnvironmentSupports specific applications, often in enterprise settingsProvides general technical support to end-users
Employer & IndustryTech companies, large organizations, software vendorsIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding role scope, responsibilities, and skillsEntry-level support, troubleshooting tasks

The Application Support Administrator typically handles specific software applications within enterprise environments, requiring specialized certifications and technical knowledge. In contrast, Help Desk Technicians provide broader, general support to end-users, often with less specialized credentials. Both roles are essential in IT support but differ in scope, complexity, and focus.

What are the key skills and qualifications needed to thrive as an Application Support Administrator, and why are they important?

To thrive as an Application Support Administrator, you need a strong understanding of application troubleshooting, system administration, and familiarity with ITIL processes, often supported by a degree in computer science or related fields. Experience with ticketing systems (like ServiceNow or Jira), database management (SQL), and knowledge of operating systems (Windows, Linux) are typically required. Excellent problem-solving abilities, effective communication, and patience are standout soft skills for this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain reliable application performance for business continuity.

What are some common challenges faced by Application Support Administrators, and how can they be addressed?

Application Support Administrators often encounter challenges such as troubleshooting complex technical issues, managing high-priority incidents under tight deadlines, and balancing multiple support requests simultaneously. Staying up to date with application updates and maintaining clear communication with end-users and development teams are key to addressing these challenges. Developing strong problem-solving skills, maintaining detailed documentation, and prioritizing tasks effectively can help administrators navigate these demands and provide efficient support.
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What job categories do people searching Application Support Administrator jobs look for? The top searched job categories for Application Support Administrator jobs are:
What are popular job titles related to Application Support Administrator jobs? For Application Support Administrator jobs, the most frequently searched job titles are:
Application Support Administrator jobs near you
Infographic showing various Application Support Administrator job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 76% Part Time, and 18% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $77,710 per year, or $37.4 per hour.
Application Support Analyst

Application Support Analyst

NAVA Software Solutions

Greensboro, NC • On-site

Full-time

Posted 19 days ago

Job description

NAVA Software solutions is looking for an Application Support Analyst
Details:
Application Support Analyst
Duration: Full time / Direct Hire
Location: Greensboro NC - Onsite - Hybrid
We are looking for an Application Support Analyst to join our Information Systems team. The Application Support Analyst will serve as a front-line technical support taking calls, walk-ins, and trouble tickets to the department. This person will support and maintain user account information, understanding and administration of applications relating to the O365 suite, and responsible for handling computer/tablet inventory and hardware deployments/updates.
Qualifications
  • Associates degree or better preferred within the computer science, information systems or related field. In lieu of a degree, a combination of relevant experience and education will be considered.
  • Minimum of 2 years related experience within the field
  • A+ or other CompTIA Certifications preferred but not required
  • SharePoint, Power Automate, and Salesforce experience preferred
  • IBM iSeries, Innovative Computing software background helpful but not required
  • Strong working knowledge of desktop software (Office365 application Suite- Outlook, Excel, Word, SharePoint, Power Automate, Teams, etc.) and operating systems (Windows 10)
  • Strong attention to detail.
  • Ability to pass pre-employment drug test.
  • Excellent work history with proven track record.
  • Professional, clean, neat appearance.
  • No conviction of felonies, serious crimes or have charges pending. However, a conviction is not an automatic disqualification of employment.
  • Travel as needed.
  • Ability to communicate clearly and effectively. Excellent oral, written, and listening skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to plan and organize workload; attention to detail.
  • Ability to secure information from staff personnel and vendors.
  • Ability to integrate and analyze data.
  • Ability and flexibility to handle pressure and work with interruptions.
  • Ability to work flexible hours as needed.
  • Ability to work independently, initiative.
  • Ability to maintain a high level of confidentiality.
  • Ability to interact, in a professional manner, with employees, vendors, and customers.
  • Willingness to learn and accept responsibility.
  • Ability to handle multiple priorities.

Responsibilities
  • Responsible for receiving initial support inquiries. Provide first-line support for all computer system users. Answer user inquiries in person, via telephone, and through the ticketing system concerning systems operation and application support.
  • Analyzing/troubleshooting reported problems with system hardware, software, and operator problems. Recommend or perform remedial actions to correct problems based on knowledge of system/application operation. Assign higher-level trouble tickets as needed to their respective specialist within the IT department.
  • Provide and administer all authorized requests for new user access to systems.
  • Maintain/update all user profiles on the network, including, but not limited to IBM iSeries, LAN/WAN/VPN access, Mitel VOIP, and Office365 applications.
  • Assist in configuration, analysis, and development within SharePoint, Power Automate, and related business development applications
  • Track all requests and monitor follow-ups utilizing support software. Follow up with training as required.
  • Initial setup and deployment of new hardware.
  • Maintain inventory database monitoring age of end-user hardware and replacement schedule.
  • Assists in the orientation of new users to existing hardware and software systems applicable to their job function.
  • Assist with the installation and upgrade of PCs and related equipment.
  • Assist with maintenance and updates to the IT Department Operations Manual.
  • Refer major hardware or software problems to the Director of Information Technology for additional direction.
  • Read technical documentation to learn correct settings for equipment.
  • Attend technical conferences, seminars, and webinars to keep abreast of new software, hardware, and application product developments.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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