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STI

Application Administrator

Nashville, TN · On-site

Nashville, TN/Hybrid Duration: 12+ Months TSAC Application Administrator Tennessee Higher Education Commission is looking for an experienced Application Administrator to join our IT team. This role ...

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How much do it application administrator jobs pay per year?

As of Jun 10, 2026, the average yearly pay for it application administrator in the United States is $88,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Application Administrator, and why are they important?

To thrive as an IT Application Administrator, you need a solid background in information technology, experience with application support, and often a degree in computer science or a related field. Familiarity with enterprise software platforms, databases, scripting languages, and certifications such as Microsoft Certified: Azure Administrator Associate or CompTIA ITF+ are commonly required. Strong problem-solving abilities, communication skills, and a proactive attitude are essential soft skills for this role. These competencies ensure seamless application performance, efficient troubleshooting, and reliable support for business operations.

What is the difference between It Application Administrator vs It Support Specialist?

AspectIt Application AdministratorIt Support Specialist
Primary RoleManage and maintain specific business applications and software systemsProvide technical support and troubleshooting for hardware and software issues
Required SkillsApplication management, database knowledge, scriptingCustomer service, troubleshooting, hardware/software support
Work EnvironmentOffice-based, focused on application systemsHelp desks, support centers, varied environments
CertificationsITIL, Microsoft certifications, vendor-specific certificationsCompTIA A+, HDI Support Center Analyst

The main difference is that It Application Administrators focus on managing specific applications and ensuring their optimal performance, while It Support Specialists handle broader technical support and issue resolution across hardware and software. Both roles require technical skills and certifications, but their daily tasks and focus areas differ significantly.

What are some typical challenges an IT Application Administrator might face when supporting multiple business-critical applications?

As an IT Application Administrator, you'll often be responsible for managing several applications simultaneously, which can present challenges such as balancing competing priorities, ensuring system uptime, and troubleshooting complex issues that span across different platforms. Coordinating with various departments to address user needs and implementing updates without disrupting business operations are also common hurdles. Effective communication, strong organizational skills, and a proactive approach to problem-solving are essential for navigating these challenges successfully.

What are IT Application Administrators?

IT Application Administrators are professionals responsible for managing, configuring, and supporting software applications within an organization. They ensure that applications run smoothly, are up-to-date, and are accessible to users as needed. Their duties often include installing updates, troubleshooting issues, managing user access, and coordinating with other IT teams to optimize application performance. By maintaining the health and security of business-critical applications, they help organizations operate efficiently and securely.
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What job categories do people searching It Application Administrator jobs look for? The top searched job categories for It Application Administrator jobs are:
It Application Administrator jobs near you
Infographic showing various It Application Administrator job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $88,263 per year, or $42.4 per hour.

Information Technology Application Administrator 2

Jacksons Food Stores, Inc.- Office

Meridian, ID

Full-time

Posted 12 days ago

Job description


The PDI IT Application Administrator 2 is a hands-on role responsible for supporting a range of business-critical software applications at Jacksons. This position partners closely with business stakeholders and process owners to ensure applications are effectively configured, maintained, and aligned with organizational needs. The role requires experience working with enterprise-class packaged software, including installation, configuration, optimization, troubleshooting, and ongoing support of both internal and third-party systems.

Join the Jacksons team and help drive technology solutions that support operational excellence.

Key Responsibilities/Duties:

  • Serve as a key member of the Enterprise Applications team, providing daily support and collaboration across IT and business functions.
  • Configure, implement, and support business applications, including testing, deployments, and upgrades.
  • Develop a strong understanding of core enterprise applications and their impact on business operations.
  • Analyze business systems to identify improvement opportunities and recommend effective solutions.
  • Partner with business users and software vendors to troubleshoot and resolve configuration, installation, and implementation issues.
  • Demonstrate application functionality and advise business users on system capabilities and best practices.
  • Communicate issues, resolutions, and system updates to support teams to enhance service delivery.
  • Work with IT teams to manage system configurations, resolve system-level issues, and monitor application performance and availability.
  • Train users on new systems, enhancements, and process changes.
  • Translate business requirements into technical specifications and scalable solutions.
  • Support cross-functional projects and initiatives to ensure timely and successful delivery.
  • Maintain accurate documentation of application systems, configurations, and procedures.
  • Partner with leadership to support the strategy for application design, implementation, and ongoing support.
  • Coordinate with third-party vendors to resolve issues, contribute to product roadmaps, and support technology upgrades.
  • Respond to urgent system issues and production incidents as needed.
  • Stay current on industry trends, application technologies, and PDI systems.
  • Perform additional duties as assigned.

Education/Skills/Qualifications:

  • A Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field preferred; equivalent combination of education and relevant work experience will be considered.

  • 3+ years of experience working with enterprise software, including major implementations, system integrations, and upgrades; experience with PDI technology is preferred.
  • Working knowledge of fuel systems; experience with wholesale fuel systems is a plus.
  • Proficiency in project management methodologies, tools, and best practices.
  • Strong verbal and written communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Excellent analytical, organizational, and attention-to-detail skills.
  • Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proven ability to perform effectively under pressure, with a track record of resolving time-sensitive issues.
  • Willingness and ability to work outside of standard business hours, including on-call support for system upgrades, outages, and implementations.
  • Additional duties as assigned.

Physical Requirements:

This position is primarily sedentary and performed in an office environment. This requires regular use of standard office equipment, including a computer, keyboard, mouse, and telephone. The employee is frequently required to sit for extended periods and perform repetitive motions. Occasional lifting of items up to 20 pounds may be required.

Jacksons is an Equal Employment Opportunity Employer and will ensure applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.