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IT Applications Support Specialist

Santa Fe, NM · On-site

$20.94 - $28.97/hr

General Function This position will provide support and maintenance of software applications throughout the District. Education/Training Experience ● Minimum: 3 to 5 years of directly related ...

ClifyX

Branch Support Specialist - TX

Dallas, TX · On-site

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

ClifyX

Branch Support Specialist

Washington, DC · On-site

$21.75 - $28.25/hr

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

ClifyX

Branch Support Specialist

Baltimore, MD · On-site

$19.25 - $24.75/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

ClifyX

Branch Support Specialist

Los Angeles, CA · On-site

$20.75 - $27/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

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Applications Support Specialist information

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$33K

$71.9K

$116.5K

How much do applications support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for applications support specialist in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What challenges do applications support specialists face and how can they manage them?

Applications Support Specialists often encounter challenges such as balancing multiple support requests, troubleshooting complex technical issues under tight deadlines, and communicating effectively with both technical and non-technical users. To manage these challenges, it's important to prioritize tasks, maintain clear documentation, and continuously update technical knowledge. Collaborating closely with development, QA, and IT teams also helps ensure issues are resolved efficiently and that end-users receive a consistent level of support.

Is application support a good role?

Application Support Specialists are responsible for troubleshooting and resolving software issues, often working with tools like ticketing systems and monitoring software. The role offers opportunities for technical skill development, problem-solving, and collaboration within IT teams, making it a stable and in-demand career path for those interested in technology and customer service.

What does an applications support specialist do?

An applications support specialist provides technical assistance and troubleshooting for software applications used within an organization. They diagnose and resolve issues, assist users with software problems, and may perform system updates or maintenance, often using tools like ticketing systems and requiring knowledge of specific applications and technical skills.

What qualifications are needed for applications support specialist?

Applications Support Specialists typically need a bachelor's degree in computer science, information technology, or a related field. They should have strong problem-solving skills, experience with software troubleshooting, and familiarity with relevant tools and systems such as databases, operating systems, and support ticketing software. Certifications like ITIL or CompTIA can enhance qualifications, and good communication skills are essential for interacting with users and technical teams.

What skills and qualifications are needed to be an applications support specialist?

To thrive as an Applications Support Specialist, you need strong problem-solving abilities, knowledge of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and troubleshooting tools, as well as certifications like ITIL, are typically expected. Excellent communication, patience, and customer service skills help in effectively supporting end-users and collaborating with technical teams. These skills ensure timely resolution of application issues, minimize downtime, and improve user satisfaction.

What is an applications support specialist?

Applications Support Specialists are IT professionals who maintain, troubleshoot, and support software applications within an organization. They serve as a bridge between end-users and technical teams, ensuring applications run smoothly and resolving any issues that arise. Their responsibilities often include responding to user queries, diagnosing software problems, coordinating with developers for fixes, and performing regular system maintenance. They are essential for minimizing downtime and keeping business operations running efficiently.

What cities are hiring for Applications Support Specialist jobs?

Cities with the most Applications Support Specialist job openings:

Who are the top companies hiring for Applications Support Specialist jobs?

The top employers for Applications Support Specialist jobs are:

What states have the most Applications Support Specialist jobs?

States with the most job openings for Applications Support Specialist jobs include:

What are popular job titles related to Applications Support Specialist jobs?

For Applications Support Specialist jobs, the most frequently searched job titles are:

Applications Support Specialist jobs near you
Infographic showing various Applications Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.

Applications Support Specialist

Knowledge Services

Indianapolis, IN • On-site

$25/hr

Full-time

Posted 17 days ago

Job description

** This position is fully on-site in Indianapolis, IN. **

Knowledge Services is currently seeking an Entry Level Applications Support Specialist for a contact role supporting the State of Indiana through the end of 2026 (potential for extension).

Work Location: On-site in Indianapolis, IN (West side). 

Work Hours: Monday-Friday 9AM-5PM

Pay Rate: $25.00/hr


The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.

  • System Maintenance & Upgrades 
  • Execute repetitive, step-by-step JDK upgrades across various environments following established technical playbooks. 
  • Document upgrade outcomes, track environmental variables, and log technical discrepancies.
  • Quality Assurance & Testing 
  • Perform repetitive manual regression testing to ensure applications remain stable post-upgrade.
  • Identify, document, and track software bugs using team management tools.
  • Jaspersoft Reports Support (Break-Fix) 
  • Troubleshoot and resolve minor issues in Jaspersoft reports (e.g., layout adjustments, text overlapping, simple query fixes).
  • Test modified reports in a dedicated sandbox environment before submittal.
  • Agile & IT Best Practices (Learning Track)
  • Participate actively in standard Agile rituals, including Daily Standups and Sprint Retrospectives.
  • Manage assigned tasks and log effort transparently within the team’s Microsoft ADO Agile platform.

Applications Support Specialist Qualifications include:

  • 4-year Computer Science degree required. 
  • Knowledge of system maintenance and upgrades, quality assurance and testing, and agile & IT best practices
  • Proven teamwork, attention to detail, and communication skills 

Physical Requirements: 

  • Job frequently requires sitting, handling objects with hands. 
  • Job requires standing, walking, reaching, talking, hearing, and lifting up to 20 pounds. 

Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com. 

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. 

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