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Applications Support Specialist Jobs (NOW HIRING)

Music City PrEP

$65 - $90/hr

Position Title : IT Applications Support Specialist Position Summary The IT Applications Support Specialist is responsible for providing technical and functional support for the clinical, business ...

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HUB International

$70 - $85/hr

Major Functions Serve as second/third level support for Enterprise Broker Applications Receive and ... From offices located throughout North America, HUB's vast network of specialists provides peace of ...

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Applications Support Specialist information

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$71.9K

$116.5K

How much do applications support specialist jobs pay per year?

As of Sep 5, 2026, the average yearly pay for applications support specialist in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is an applications support specialist?

Applications Support Specialists are IT professionals who maintain, troubleshoot, and support software applications within an organization. They serve as a bridge between end-users and technical teams, ensuring applications run smoothly and resolving any issues that arise. Their responsibilities often include responding to user queries, diagnosing software problems, coordinating with developers for fixes, and performing regular system maintenance. They are essential for minimizing downtime and keeping business operations running efficiently.

What skills and qualifications are needed to be an applications support specialist?

To thrive as an Applications Support Specialist, you need strong problem-solving abilities, knowledge of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and troubleshooting tools, as well as certifications like ITIL, are typically expected. Excellent communication, patience, and customer service skills help in effectively supporting end-users and collaborating with technical teams. These skills ensure timely resolution of application issues, minimize downtime, and improve user satisfaction.

What challenges do applications support specialists face and how can they manage them?

Applications Support Specialists often encounter challenges such as balancing multiple support requests, troubleshooting complex technical issues under tight deadlines, and communicating effectively with both technical and non-technical users. To manage these challenges, it's important to prioritize tasks, maintain clear documentation, and continuously update technical knowledge. Collaborating closely with development, QA, and IT teams also helps ensure issues are resolved efficiently and that end-users receive a consistent level of support.

What cities are hiring for Applications Support Specialist jobs?

Cities with the most Applications Support Specialist job openings:

Who are the top companies hiring for Applications Support Specialist jobs?

The top employers for Applications Support Specialist jobs are:

What states have the most Applications Support Specialist jobs?

States with the most job openings for Applications Support Specialist jobs include:

What are popular job titles related to Applications Support Specialist jobs?

For Applications Support Specialist jobs, the most frequently searched job titles are:

Applications Support Specialist jobs near you
Infographic showing various Applications Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.

Applications Support Specialist

Knowledge Services

Indianapolis, IN • On-site

$25/hr

Full-time

Re-posted 20 days ago

Job description

Overview
** This position is fully on-site in Indianapolis, IN. **
Knowledge Services is currently seeking an Entry Level Applications Support Specialist for a contact role supporting the State of Indiana through the end of 2026 (potential for extension).
Work Location: On-site in Indianapolis, IN (West side).
Work Hours: Monday-Friday 9AM-5PM
Pay Rate: $25.00/hr
Responsibilities
The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.
  • System Maintenance & Upgrades
  • Execute repetitive, step-by-step JDK upgrades across various environments following established technical playbooks.
  • Document upgrade outcomes, track environmental variables, and log technical discrepancies.
  • Quality Assurance & Testing
  • Perform repetitive manual regression testing to ensure applications remain stable post-upgrade.
  • Identify, document, and track software bugs using team management tools.
  • Jaspersoft Reports Support (Break-Fix)
  • Troubleshoot and resolve minor issues in Jaspersoft reports (e.g., layout adjustments, text overlapping, simple query fixes).
  • Test modified reports in a dedicated sandbox environment before submittal.
  • Agile & IT Best Practices (Learning Track)
  • Participate actively in standard Agile rituals, including Daily Standups and Sprint Retrospectives.
  • Manage assigned tasks and log effort transparently within the team's Microsoft ADO Agile platform.

Qualifications
Applications Support Specialist Qualifications include:
  • 4-year Computer Science degree required.
  • Knowledge of system maintenance and upgrades, quality assurance and testing, and agile & IT best practices
  • Proven teamwork, attention to detail, and communication skills

Physical Requirements:
  • Job frequently requires sitting, handling objects with hands.
  • Job requires standing, walking, reaching, talking, hearing, and lifting up to 20 pounds.

Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
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