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Applications Support Specialist Jobs (NOW HIRING)

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

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Applications Support Specialist information

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$33K

$71.9K

$116.5K

How much do applications support specialist jobs pay per year?

As of Jul 27, 2026, the average yearly pay for applications support specialist in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Applications Support Specialists, and how can they effectively manage them?

Applications Support Specialists often encounter challenges such as balancing multiple support requests, troubleshooting complex technical issues under tight deadlines, and communicating effectively with both technical and non-technical users. To manage these challenges, it's important to prioritize tasks, maintain clear documentation, and continuously update technical knowledge. Collaborating closely with development, QA, and IT teams also helps ensure issues are resolved efficiently and that end-users receive a consistent level of support.

What are the key skills and qualifications needed to thrive as an Applications Support Specialist, and why are they important?

To thrive as an Applications Support Specialist, you need strong problem-solving abilities, knowledge of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and troubleshooting tools, as well as certifications like ITIL, are typically expected. Excellent communication, patience, and customer service skills help in effectively supporting end-users and collaborating with technical teams. These skills ensure timely resolution of application issues, minimize downtime, and improve user satisfaction.

What are Applications Support Specialists?

Applications Support Specialists are IT professionals who maintain, troubleshoot, and support software applications within an organization. They serve as a bridge between end-users and technical teams, ensuring applications run smoothly and resolving any issues that arise. Their responsibilities often include responding to user queries, diagnosing software problems, coordinating with developers for fixes, and performing regular system maintenance. They are essential for minimizing downtime and keeping business operations running efficiently.
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Who are the top companies hiring for Applications Support Specialist jobs? The top employers for Applications Support Specialist jobs are:
What states have the most Applications Support Specialist jobs? States with the most job openings for Applications Support Specialist jobs include:
What are popular job titles related to Applications Support Specialist jobs? For Applications Support Specialist jobs, the most frequently searched job titles are:
Applications Support Specialist jobs near you
Infographic showing various Applications Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.
Applications Support Specialist

Applications Support Specialist

Florida United Methodist Children's Home

Enterprise, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed. This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise, FL.
Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need.
How We Help Children in Need
At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.
We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.
Why Residing Hope?
  • Competitive insurance plans, including health, dental, vision, life insurances, and more
  • Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
  • Retirement benefits with up to a 5% contribution match
  • Educational tuition reimbursement and certification incentives
  • Incredible training opportunities
  • Discounted tuition rates to our onsite Montessori school

What You Need
  • Bachelor's Degree in Information Technology or related field of study and two years' experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role.
  • Knowledge of windows based networks, routers, firewalls, servers, and security software.
  • Knowledge in Database development, management and maintenance.
  • Knowledge in web design and development, preferred.
  • Genuine interest in assisting others with technical problem solving.
  • Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed.
  • Must be willing to travel to provide support to our satellite offices throughout Florida.
  • Must be willing to learn, research and recommend solutions.
  • Must be able to communicate both written and orally.
  • Must have strong customer service skills.
  • Ability to maintain sensitivity to our target population's cultural and socioeconomic characteristics.

Essential Duties and Responsibilities
  • Computer, mobile devices and peripherals setup and installation.
  • Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues.
  • Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting.
  • Assist in testing new hardware and software prior to implementation.
  • Maintain an inventory of all IT systems.
  • Assist IT Applications Support Specialist II in management of Lauris Client Management system.
  • Provide remote and onsite hardware and software support to satellite offices.
  • Keep all security fixes and updates applied to equipment and software.
  • Keep Antivirus software updated on all equipment.
  • Manage radios, phone systems and spectrum devices
  • Assist with managing the Access Control systems
  • Install new software; update existing software and operating systems as needed.
  • Provide technology training to end users.
  • Participate in the quality improvement process.
  • Advise/recommend Information Technology Director on equipment upgrades and improvements in the system.
  • Perform all other job duties and responsibilities, as assigned.

EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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