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Applications Support Specialist Jobs (NOW HIRING)

ICAT Logistics, Inc

Applications Support Specialist

$105K - $124K/yr

Job Type Full-time Description The Applications Support Specialist plays a key role in ensuring successful adoption and optimized use of the organization's logistics and supply chain applications ...

Primoris

Application Support Specialist

Pearland, TX · On-site

$65/hr

The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business. Key Responsibilities/Accountabilities: * Possess ...

Primoris

Application Support Specialist

Lewisville, TX · On-site

$65/hr

The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business. Key Responsibilities/Accountabilities: * Possess ...

Primoris

Application Support Specialist

Denton, TX · On-site

$65/hr

The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business. Key Responsibilities/Accountabilities: * Possess ...

ITConnect Inc

Be Seen First

IT Applications Support Specialist

Santa Fe, NM · On-site

$20.94 - $28.97/hr

General Function This position will provide support and maintenance of software applications throughout the District. Education/Training Experience ● Minimum: 3 to 5 years of directly related ...

ClifyX

Branch Support Specialist - TX

Dallas, TX · Hybrid

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support ... Provide on-site and remote support for hardware, software, OS, drivers, firmware, and applications ...

pca

Analyst Applications Support

Lake Forest, IL · On-site

Applications include Customer Maintenance, Master Tables, Spec Building, Estimating, Pricing, Order ... Support Specialist with experience specifically in high-volume manufacturing, corrugated ...

pca

Analyst Applications Support

Lake Forest, IL

Applications include Customer Maintenance, Master Tables, Spec Building, Estimating, Pricing, Order ... Support Specialist with experience specifically in high-volume manufacturing, corrugated ...

ClifyX

Branch Support Specialist

Baltimore, MD · Hybrid

$19.25 - $24.75/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

ClifyX

Branch Support Specialist

Washington, DC · Hybrid

$21.75 - $28.25/hr

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support ... Provide on-site and remote support for hardware, software, OS, drivers, firmware, and applications ...

ClifyX

Branch Support Specialist

Los Angeles, CA · Hybrid

$20.75 - $27/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical ... Install, troubleshoot, repair, and maintain applications and infrastructure * Handle escalations ...

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Applications Support Specialist information

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$33K

$71.9K

$116.5K

How much do applications support specialist jobs pay per year?

As of Jun 12, 2026, the average yearly pay for applications support specialist in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Applications Support Specialists, and how can they effectively manage them?

Applications Support Specialists often encounter challenges such as balancing multiple support requests, troubleshooting complex technical issues under tight deadlines, and communicating effectively with both technical and non-technical users. To manage these challenges, it's important to prioritize tasks, maintain clear documentation, and continuously update technical knowledge. Collaborating closely with development, QA, and IT teams also helps ensure issues are resolved efficiently and that end-users receive a consistent level of support.

What are the key skills and qualifications needed to thrive as an Applications Support Specialist, and why are they important?

To thrive as an Applications Support Specialist, you need strong problem-solving abilities, knowledge of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and troubleshooting tools, as well as certifications like ITIL, are typically expected. Excellent communication, patience, and customer service skills help in effectively supporting end-users and collaborating with technical teams. These skills ensure timely resolution of application issues, minimize downtime, and improve user satisfaction.

What are Applications Support Specialists?

Applications Support Specialists are IT professionals who maintain, troubleshoot, and support software applications within an organization. They serve as a bridge between end-users and technical teams, ensuring applications run smoothly and resolving any issues that arise. Their responsibilities often include responding to user queries, diagnosing software problems, coordinating with developers for fixes, and performing regular system maintenance. They are essential for minimizing downtime and keeping business operations running efficiently.
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Applications Support Specialist jobs near you
Applications Support Specialist

Applications Support Specialist

Marshall Investigative Group

Park Ridge, IL • On-site

$50K - $60K/yr

Full-time

Posted 13 days ago

Job description

Sphere is a licensed private investigative firm. The Applications Support Specialist is the right hand to the Director of IT, owning the day-to-day technology operations that keep staff productive. Reports directly to the Director of IT.


About the Role:

The Applications Support Specialist plays a critical role in ensuring the smooth operation and optimal performance of business applications within the organization. This position is responsible for providing technical support, troubleshooting issues, and collaborating with cross-functional teams to resolve application-related problems efficiently. The specialist will work closely with end-users to understand their needs, provide timely solutions, and enhance user satisfaction. Additionally, this role involves monitoring application performance, implementing updates, and contributing to continuous improvement initiatives. Ultimately, the Applications Support Specialist ensures that business applications remain reliable, secure, and aligned with organizational goals.

Minimum Qualifications:

  • Education: Associate's degree or higher in Information Technology, Computer Science, or a related field; or equivalent combination of certifications and hands-on experience.
  • Experience: 2+ years in an IT support, desktop support, or applications support role.
  • Certifications: CompTIA A+ required. Microsoft 365 Fundamentals (MS-900) required or willingness to obtain within 90 days of hire.
  • Hardware aptitude: Hands-on experience building and troubleshooting PCs at the component level. You should be able to spec a workstation for a specific use case — not just order what a vendor recommends.
  • Software stack: Working familiarity with the Microsoft 365 ecosystem (Outlook, Word, Excel, Teams, SharePoint, OneNote). TrackOps experience is a plus; we'll train if not.
  • Disposition: Bright, curious, and quick to learn. Clear written communicator — you can write an SOP a non-technical investigator can actually follow. Self-starting.

Preferred Qualifications:

  • Experience with IT service management (ITSM) tools and processes.
  • Knowledge of cloud-based application environments and deployment models.
  • Basic REST API structure knowledge

Responsibilities:

  • Employee Software Support: Installation, account creation, and Tier 1 support for our current software stack — TrackOps, Microsoft 365 (including SharePoint and OneNote), Scribe, and Foxit.
  • End-User Training, Documentation & Knowledge Base: Writing SOPs for how staff perform tasks in our systems; training staff on those systems; ensuring software is being used correctly and consistently.
  • Hardware Deployment: Specifying and ordering computers and equipment matched to staff needs; coordinating with our external IT vendor on deployment; verifying that delivered machines arrive with the correct software installed and configured.
  • Bug Logging: Documenting issues staff encounter with software or tools and submitting them to R&D for fixes and deployment.

Skills:

The Applications Support Specialist utilizes technical troubleshooting skills daily to diagnose and resolve application issues, ensuring minimal downtime and disruption. Communication skills are essential for effectively liaising between end-users and technical teams, translating complex technical information into understandable terms. Analytical skills help in monitoring application performance and identifying trends that may indicate underlying problems. Familiarity with scripting and automation tools enables the specialist to streamline repetitive tasks and improve support efficiency. Additionally, knowledge of ITSM practices supports structured incident management and continuous service improvement.


Marshall Investigative Group is an equal opportunity employer that values diversity within our company culture. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.