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Air Freight Operations Manager Jobs (NOW HIRING)

JAS

Air Freight - Operations Specialist

Sterling, CO · On-site

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... Managing JAS operational and customers (KPIs) Key Performance Indicators. * Assist other ...

We One

Air Freight Director

Charlotte, NC · On-site

Lead and manage all air freight import, export, and charter operations across Turkey * Drive operational excellence by improving efficiency, service quality, and profitability * Develop and maintain ...

Adecco

Senior Air Cargo Operations Specialist

Miami, FL

$65K - $70K/yr

Adecco is seeking an experienced Senior Air Cargo Operations Specialist for a dynamic and fast ... Manage the full lifecycle of air freight shipments, from booking to final delivery * Coordinate ...

Forward Air

Operations Supervisor - Air

Grapevine, TX · On-site

The Operations Supervisor - Air Freight is responsible for leading daily air import and export ... Ensure accurate and timely data entry within the freight forwarding and transportation management ...

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$35K

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How much do air freight operations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for air freight operations manager in the United States is $74,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does an Air Freight Operations Manager do?

An Air Freight Operations Manager oversees the logistics and coordination of air cargo shipments. They manage daily operations, ensure compliance with safety and regulatory standards, and supervise staff involved in the shipping and receiving process. Their responsibilities also include optimizing shipment schedules, resolving issues that arise during transport, and maintaining relationships with airlines, customs officials, and clients. The goal is to ensure timely, efficient, and cost-effective air freight operations.

What are some common challenges faced by Air Freight Operations Managers, and how can they be addressed?

Air Freight Operations Managers often encounter challenges such as coordinating complex logistics across multiple time zones, managing strict regulatory compliance, and responding to unexpected delays or disruptions. To address these challenges, successful managers develop strong relationships with carriers and customs authorities, stay updated on changing regulations, and implement robust contingency plans. Effective communication and adaptability are key, as is leveraging technology to streamline tracking and documentation processes.

What is the difference between Air Freight Operations Manager vs Air Freight Coordinator?

AspectAir Freight Operations ManagerAir Freight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, ensures compliance, and optimizes logistics processes.Assists with shipment scheduling, documentation, and communication between clients and carriers.
Required CredentialsLogistics or supply chain certifications, experience in freight management.Basic logistics knowledge, often entry-level or related certifications.
Work EnvironmentOffice-based with site visits, managing teams and operations.Office and warehouse environments, supporting daily shipment activities.

The Air Freight Operations Manager focuses on overseeing and optimizing freight processes, while the Air Freight Coordinator handles day-to-day shipment coordination. Both roles require logistics knowledge, but the manager position involves leadership and strategic planning, whereas the coordinator role is more operational and support-oriented.

What are the key skills and qualifications needed to thrive as an Air Freight Operations Manager, and why are they important?

To thrive as an Air Freight Operations Manager, you need expertise in logistics, supply chain management, and air cargo regulations, typically backed by a relevant degree or industry certification. Familiarity with cargo management systems, customs documentation platforms, and transportation management software is essential. Strong leadership, problem-solving, and communication skills help coordinate teams and resolve operational challenges effectively. These competencies ensure efficient, compliant, and cost-effective movement of goods in a dynamic global air freight environment.
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Air Freight Operations Manager jobs near you
Infographic showing various Air Freight Operations Manager job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,412 per year, or $35.8 per hour.

Air Freight - Operations Specialist

JAS

Sterling, CO • On-site

Full-time

Posted 15 days ago

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Responsible for facilitating the movement of products/equipment/materials in/out of the country, via air freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.
ESSENTIAL FUNCTIONS:

  • Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of air transportation activities.

  • Knowledge/experience with ITAR and licensed commodities, to include regulations and restrictions.

  • Coordinate with US federal agencies (US Dept of Defense, US Dept of State, etc), as well as Foreign Militaries and Defense Contractors for their specific needs.

  • Work under requirements of various federal, international, and commercial contracts to deliver exceptional service and proactive communications, while maintaining compliance and contract minimum performance.

  • Coordinate cargo pick up/transfer. Monitor status.

  • Communicate with appropriate authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.

  • Manage/update carrier/vendor rates. Obtain spot rates when necessary.

  • Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.

  • Track shipments and update customers/agents of status.

  • Create and maintain customer files.

  • Customer invoicing and payable approval.

  • Audit files to ensure accuracy and completion.

  • Interaction with coworkers in a professional and courteous manner.

  • Completion of US Customs AES filings and/or submission to CHB team for Import entry filings.

  • Managing JAS operational and customers (KPIs) Key Performance Indicators.

  • Assist other departments/divisions as needed, or when requested by department or branch manager.

SUPERVISORY RESPONSIBILITIES:

  • None

QUALIFICATIONS:

  • Excellent organizational skills.

  • Excellent written and verbal communication skills.

  • Strong computer skills including Microsoft Office suite.

  • Detail oriented, able to multitask and meet deadlines.

  • Self-motivated, able to work in a team and independently.

  • Knowledge of all customs laws, practices and procedures.

  • Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.

  • Able to interact positively and effectively with co-workers, subordinates and supervisors.

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED.

  • Additional languages are a plus.

  • Geographical knowledge preferred.

  • Cargowise (C1) experience is a plus.

  • Experience in freight forwarding industry is preferred.

  • Knowledge of US Exports Compliance is preferred.

  • Minimum 2 years' experience handling Air freight shipments or a combination of education and expertise required.

ENVIRONMENT:

  • 100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position's responsibilities.

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

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