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Air Freight Operations Manager Jobs (NOW HIRING)

Leidos

Freight Operations Manager

Aiea, HI

... air, sea, and surface transportation networks. The Freight Operations Manager monitors freight operations and carrier performance, identifies and resolves transportation constraints, supports ...

Leidos

Freight Operations Manager

Aiea, HI · On-site

... air, sea, and surface transportation networks. The Freight Operations Manager monitors freight operations and carrier performance, identifies and resolves transportation constraints, supports ...

APOLLO FREIGHT INC

AIR FREIGHT AGENT

Los Angeles, CA

$21 - $23/hr

The Air Freight Agent will play a key role in coordinating air freight operations related to perishable and temperature-controlled cargo. This position involves managing the logistics of incoming and ...

Adecco

Air Cargo Operations Specialist

Doral, FL

$60K - $65K/yr

Manage the full lifecycle of air freight shipments, from booking to final delivery * Coordinate ... Serve as a senior escalation point for customers and operational issues * Ensure compliance with ...

Adecco US, Inc.

Air Cargo Operations Specialist

Miami, FL · On-site

$60K - $65K/yr

Manage the full lifecycle of air freight shipments, from booking to final delivery * Coordinate ... Serve as a senior escalation point for customers and operational issues * Ensure compliance with ...

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Air Freight Operations Manager information

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$35K

$74.4K

$114.5K

How much do air freight operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for air freight operations manager in the United States is $74,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does an air freight operations manager do?

An Air Freight Operations Manager oversees the logistics and coordination of air cargo shipments. They manage daily operations, ensure compliance with safety and regulatory standards, and supervise staff involved in the shipping and receiving process. Their responsibilities also include optimizing shipment schedules, resolving issues that arise during transport, and maintaining relationships with airlines, customs officials, and clients. The goal is to ensure timely, efficient, and cost-effective air freight operations.

What are some common challenges faced by an air freight operations manager, and how can they be addressed?

Air Freight Operations Managers often encounter challenges such as coordinating complex logistics across multiple time zones, managing strict regulatory compliance, and responding to unexpected delays or disruptions. To address these challenges, successful managers develop strong relationships with carriers and customs authorities, stay updated on changing regulations, and implement robust contingency plans. Effective communication and adaptability are key, as is leveraging technology to streamline tracking and documentation processes.

What are the key skills and qualifications needed to thrive as an air freight operations manager, and why are they important?

To thrive as an Air Freight Operations Manager, you need expertise in logistics, supply chain management, and air cargo regulations, typically backed by a relevant degree or industry certification. Familiarity with cargo management systems, customs documentation platforms, and transportation management software is essential. Strong leadership, problem-solving, and communication skills help coordinate teams and resolve operational challenges effectively. These competencies ensure efficient, compliant, and cost-effective movement of goods in a dynamic global air freight environment.

What is the difference between Air Freight Operations Manager vs Air Freight Coordinator?

AspectAir Freight Operations ManagerAir Freight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, ensures compliance, and optimizes logistics processes.Assists with shipment scheduling, documentation, and communication between clients and carriers.
Required CredentialsLogistics or supply chain certifications, experience in freight management.Basic logistics knowledge, often entry-level or related certifications.
Work EnvironmentOffice-based with site visits, managing teams and operations.Office and warehouse environments, supporting daily shipment activities.

The Air Freight Operations Manager focuses on overseeing and optimizing freight processes, while the Air Freight Coordinator handles day-to-day shipment coordination. Both roles require logistics knowledge, but the manager position involves leadership and strategic planning, whereas the coordinator role is more operational and support-oriented.

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Air Freight Operations Manager jobs near you
Infographic showing various Air Freight Operations Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,412 per year, or $35.8 per hour.

Area Air Logistics Gateway Operations Manager

Kuehne+Nagel

NY • On-site

Full-time

Medical, Retirement

Posted 24 days ago

Job description

Area Air Logistics Gateway Operations Manager
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The Area Air Logistics Gateway Operations Manager is responsible for the strategic leadership, operational performance, and growth of the gateway network within the assigned area. This role oversees gateway operations, carrier management, capacity planning, consolidation strategies, financial performance, and team development to ensure the efficient movement of air freight while meeting customer expectations and company objectives.
The Manager serves as a key liaison between gateway operations, branch leadership, airlines, transportation providers, and regional stakeholders to drive operational excellence, service reliability, profitability, and continuous improvement across the air logistics network.
How you create impact
  • Lead and manage all gateway operations activities, including air export, import support, consolidations, and transshipment movements.
  • Take full ownership of gateway operational performance, productivity, service quality, and compliance.
  • Develop and execute gateway strategies that support network growth, service excellence, and profitability.
  • Manage capacity planning and consolidation programs to maximize efficiency, service reliability, and transportation cost optimization.
  • Ensure achievement of gateway KPIs, SLA commitments, and financial objectives.
  • Lead operational process improvement initiatives and drive standardization across gateway operations.
  • Act as the senior escalation point for operational disruptions, service failures, and capacity challenges.
  • Develop strong partnerships with airlines, GSAs, transportation providers, and internal stakeholders to secure required capacity and service levels.
  • Negotiate carrier agreements, space allocations, and transportation solutions that support business objectives.
  • Oversee gateway financial activities, reporting, cost management, and profitability performance.
  • Lead, coach, mentor, and develop Gateway Supervisors and Operations Specialists.
  • Ensure compliance with aviation security requirements, customs regulations, healthcare guidelines, quality standards, and company policies.
  • Support specialized products, including SecureChain, healthcare, and semiconductor logistics solutions.
  • Collaborate with regional, national, and global Air Logistics teams to implement strategic initiatives and drive operational excellence.

What we would like you to bring
  • 7+ years of experience in Air Export, Air Import, Gateway Operations, Air Freight Operations, or Freight Forwarding.
  • 3+ years of leadership experience managing gateway, transportation, or logistics operations teams.
  • Strong expertise in international air freight operations, gateway management, airline operations, cargo handling, and freight forwarding processes.
  • Proven experience managing airline relationships, carrier procurement, capacity planning, and consolidation strategies.
  • Demonstrated success leading large-volume, fast-paced operational environments while maintaining service quality and profitability.
  • Strong understanding of gateway financial management, productivity metrics, budgeting, and cost control.
  • Proven ability to drive operational improvements, enhance service performance, and achieve productivity goals.
  • Experience managing and developing supervisors and operational teams through coaching, mentoring, and performance management.
  • Strong stakeholder management skills with the ability to influence senior leaders, carriers, branch operations, customers, and cross-functional teams.
  • Excellent communication, presentation, negotiation, and conflict resolution skills.
  • Strong analytical, financial, and problem-solving capabilities with the ability to make effective decisions under pressure.
  • Ability to identify market trends, operational opportunities, and service improvements that drive business growth.
  • Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, reporting, forecasting, and performance analysis.
  • Proficient in Outlook, PowerPoint, and Word.
  • Experience with Transportation Management Systems (TMS), freight forwarding software, cargo management platforms, and operational reporting tools.
  • Accountable for achieving key performance metrics including:
    • On-time departure and arrival performance
    • Gateway productivity and throughput
    • Capacity utilization and consolidation effectiveness
    • Carrier performance and service reliability
    • Operational cost management and profitability
    • SLA and KPI achievement
    • Customer satisfaction and issue resolution
    • Compliance and quality standards
    • Employee engagement, retention, and team development

What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this role is between 120,000 and 135,000. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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