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Agent Jobs in Arizona (NOW HIRING)

Acumen Fiscal Agent

Agent Supervisor

Mesa, AZ · On-site

$70K/yr

The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject matter expert for all other Agents of their respective state team, providing training when needed and ...

Arizona Department of Administration

$78K/yr

SPECIAL AGENT Job No: 516423 Work Type: Full-time Location: REMOTE OPTIONS, VARIOUS-STATEWIDE Categories: Law Enforcement/Detective/Corrections/Protective Services ATTORNEY GENERAL (DEPT OF LAW ...

HealthMarkets, Inc.

Insurance Agent

Tucson, AZ · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Mesa, AZ · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Glendale, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Phoenix, AZ · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Tempe, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Chandler, AZ · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Surprise, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Peoria, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Scottsdale, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Goodyear, AZ

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Gilbert, AZ · On-site

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

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$13

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How much do agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for agent in Arizona is $28.09, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $36.97 per hour, depending on experience, location, and employer.

What is an agent?

Agents are professionals who act on behalf of others to negotiate, manage, or facilitate transactions and agreements. Depending on the industry, agents can represent individuals, groups, or organizations in areas such as real estate, entertainment, insurance, or travel. Their primary role is to advocate for their clients' best interests, handle contracts, and provide expert advice throughout the process. Agents are often licensed and must adhere to legal and ethical standards in their field.

What are the key skills and qualifications needed to thrive as an agent?

To thrive as an Agent, you need strong negotiation skills, industry knowledge, and relevant education, often supported by a bachelor's degree in business, communications, or a related field. Familiarity with contract management software, CRM platforms, and, in some fields, licensure or certification is typically required. Excellent interpersonal skills, networking abilities, and resilience set standout agents apart. These skills ensure successful client representation, effective deal-making, and long-term professional relationships.

What is a travel agent?

Travel agents help tourists and business travelers book transportation to and from their destinations as well as accommodations and activities during their stay. As a travel agent, your job is to provide advice to clients about various destinations, book airfare, bus fare, or passage on a cruise ship, make reservations for lodging, rental cars, restaurants, and entertainment venues, and develop trip itineraries. Your goals are to take care of all of the stressful parts of vacation planning for your clients and book them an enjoyable trip they can afford.

What are some common challenges faced by agents when managing multiple clients or accounts simultaneously?

Agents often juggle several clients or accounts, which can lead to challenges in prioritizing tasks, maintaining clear communication, and meeting overlapping deadlines. Staying organized and using effective customer relationship management tools is crucial to ensure that each client receives timely attention and service. Additionally, agents must adapt quickly to shifting client needs and industry developments while maintaining confidentiality and professionalism. Successfully managing these challenges often leads to stronger client relationships and valuable industry experience.

What is the difference between Agent vs Broker?

AspectAgentBroker
Credentials/CertificationsLicensed insurance or real estate agentLicensed broker with additional certification
Work EnvironmentWorks under a broker, often in agencies or firmsOperates independently or owns a brokerage
Employer/Industry UsageCommonly employed by insurance companies or real estate firmsOften runs or owns a brokerage firm, interacts with clients directly
Search/Comparison IntentPeople comparing roles within agencies or firmsIndividuals exploring independent or managerial roles

In summary, agents typically work under a broker, holding necessary licenses, and focus on client interactions within agencies. Brokers usually have additional certifications, operate independently, and may own their own firms. The main difference lies in their level of independence and scope of responsibilities.

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The most popular types of Agent jobs in Arizona are:

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Cities in Arizona with the most Agent job openings:

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For Agent jobs in AZ, the most frequently searched job titles are:

Agent jobs near you
Infographic showing various Agent job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $58,431 per year, or $28.1 per hour.

Agent Supervisor

Acumen Fiscal Agent

Mesa, AZ • On-site

$70K/yr

Full-time

Re-posted 3 hours ago

Acumen Fiscal Agent rating

5.9

Company rating: 5.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
ROLE AND ESSENTIAL FUNCTIONS
Agents at Acumen embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract compliance. The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject matter expert for all other Agents of their respective state team, providing training when needed and identifying and implementing process improvements for increased efficiency of day to day operations.
  • Demonstrates a working knowledge of and abides by contract, state and Medicaid specifications and ensuring team works within contract guidelines
  • Acts as a subject matter expert for all Enrollment, Budgeting, and Agent processes and ensures all processes are documented for training and continuous improvement purposes
  • Monitors the accuracy of existing program fact sheets and recommends updates when errors are identified
  • Processes assigned Agent tasks and monitors timely and thorough completion of tasks assigned to Agents
  • Organizes and monitors the state-specific Maintenance work queue area for maximum team efficiency
  • Monitors quality and efficiency of individual Agent work and addresses areas of quality improvement and inefficiency with Agents as needed
  • Analyzes escalated issues and assists the team in developing proactive processes for efficient and effective resolution of future occurrences
  • Identifies areas where individual or team training is needed and conveys this information as well as a proposed training plan to Executive Director
  • Ensures team's accurate input of all relevant data and works to develop remediation and/or Corrective Action Plans as needed
  • Ensures team conducts thorough and accurate research as needed
  • Conducts quality checks on outbound and inbound communication, processes and maintenance and addresses issues as required
  • Openly communicates process improvements and changes to the team
  • Assists with the development and production of external communications as assigned
  • Attends and participates in operational and company meetings as requested
  • Willing to occasionally work other than typical work hours to meet high volume demands
  • Monitors Agents work hours and performance
  • Performs other work-related activities as assigned
  • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

Requirements
QUALIFICATIONS
  • At least 2 years of experience in customer service
  • At least 1 year of experience as an Acumen Agent
  • High school diploma, some college courses or a college degree preferred
  • Ability to communicate effectively both orally and in writing
  • Accuracy and the ability to handle responsibility with limited supervision
  • High standard of integrity
  • Ability to work well with numbers
  • Proficient with 10 key by touch
  • Demonstrates excellent organizational skills, attention to detail, time management skills, task oriented, good interpersonal skills, patience, perseverance, personal stress management and follow through skills
  • Ability to handle conflict and difficult customers
  • Ability to prioritize and handle multiple demands successfully
  • Must be able to plan for and meet multiple deadlines
  • Ability to use all office equipment
  • Knowledge of advanced computer skills to include Microsoft Word, and Excel
  • Experience working with dual monitors and multiple applications simultaneously

COMMUNICATION SKILLS
  • Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
  • Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
  • Ability to maintain confidentiality
  • Ability to speak in public, including trainings
  • Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully

RESPONSIBILITIES AS A TEAM MEMBER
  • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
  • Demonstrates excellence in work standards, is tenacious in completing tasks
  • Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
  • Works well with other team members and departments
  • Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
  • Requests support from team with ample time to accommodate the support request in order to meet deadlines
  • Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED
  • Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
  • May use other office equipment as needed

PHYSICAL AND MENTAL DEMANDS
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.
  • The employee must be able to sit for extended periods of time entering data into multiple systems
  • The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
  • The employee may be required to answer the phone as well as respond to team members and internal customers
  • The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
  • The employee is frequently required to stand, walk, and talk for an hour or more
  • Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
  • Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines
  • Ground and or Air travel upon demand

Salary Description
$70,000

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