ZipRecruiter

Log In

1

Account Manager Customer Success Jobs (NOW HIRING)

1Huddle

Manager, Customer Success

Newark, NJ

Manage customer relationships, beginning from onboarding, through account management to renewal. * Contributing to the success of our clients by helping them get the most out of our platform through ...

Litera Corp.

Manager, Customer Success

Raleigh, NC ยท On-site

Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team. Cross ... Success Measures: * Gross and Net Revenue Retention across accounts. * Customer adoption and value ...

Litera Corp.

Manager, Customer Success

Passaic, NJ

Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team. Cross ... Success Measures: * Gross and Net Revenue Retention across accounts. * Customer adoption and value ...

Autodesk, Inc.

Manager, Customer Success

Portland, OR ยท On-site

$87K - $156.09K/yr

Will directly manage a subset of complex and strategic customer accounts, building relationships ... Success, Account Management, Sales, Consulting, or related customer-facing roles * 3+ years of ...

Autodesk

Manager, Customer Success

Portland, OR

$87K - $156.09K/yr

Will directly manage a subset of complex and strategic customer accounts, building relationships ... Success, Account Management, Sales, Consulting, or related customer-facing roles * 3+ years of ...

Litera

Manager, Customer Success

Philadelphia, PA ยท On-site

Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team ... Success Measures: * Gross and Net Revenue Retention across accounts. * Customer adoption and value ...

1Huddle

Manager, Customer Success

Newark, NJ ยท On-site

Manage customer relationships, beginning from onboarding, through account management to renewal. * Contributing to the success of our clients by helping them get the most out of our platform through ...

Verint Systems

Manager, Customer Success

Albany, NY

Overview of Job Function The Manager of Customer Success leads a team of Customer Success Managers ... Manage team capacity and workload distribution to ensure balanced account coverage. Revenue ...

AppFolio, Inc.

Manager, Customer Success

Dallas, TX ยท On-site

$104K - $130K/yr

Deliver 100% account and unit retention by building the habits, playbooks, and coaching culture ... Customer Success, Account Management, and/or Sales team. * Demonstrated ability to develop team ...

AppFolio

Manager, Customer Success

Richardson, TX

$104K - $130K/yr

Deliver 100% account and unit retention by building the habits, playbooks, and coaching culture ... Customer Success, Account Management, and/or Sales team. * Demonstrated ability to develop team ...

AppFolio

Manager, Customer Success

Santa Barbara, CA

$104K - $130K/yr

Deliver 100% account and unit retention by building the habits, playbooks, and coaching culture ... Customer Success, Account Management, and/or Sales team. * Demonstrated ability to develop team ...

Arcwood Environmental, LLC

Manager, Customer Success

$77.40K - $116.10K/yr

Essential Functions & Responsibilities Manager, Customer Success As a Manager, Customer Success you ... Supports Corporate Account Manager with all planned and unplanned communications * Manages all ...

AppFolio

Manager, Customer Success

Goleta, CA

Deliver 100% account and unit retention by building the habits, playbooks, and coaching culture ... Customer Success, Account Management, and/or Sales team. * Demonstrated ability to develop team ...

next page

Showing results 1-20

People also search for

All JobsAccount Manager Customer Success Jobs

Account Manager Customer Success information

See salary details

$29.5K

$65.8K

$106K

How much do account manager customer success jobs pay per year?

As of May 29, 2026, the average yearly pay for account manager customer success in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager Customer Success, and why are they important?

To thrive as an Account Manager Customer Success, you need strong relationship-building skills, account management experience, and a deep understanding of customer needs, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer success software, and data analytics tools is typically required. Exceptional communication, problem-solving, and proactive collaboration set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retention, and long-term business growth.

How does an Account Manager in Customer Success typically collaborate with other departments to ensure client satisfaction?

Account Managers in Customer Success work closely with teams such as Sales, Product, and Support to resolve client issues and identify growth opportunities. They often serve as the main point of contact for clients, relaying feedback and coordinating cross-functional efforts to address client needs. Regular communication and alignment with internal teams help ensure that client expectations are met and that any concerns are addressed promptly. This collaborative approach is essential for fostering long-term client relationships and achieving high satisfaction rates.

What does an Account Manager in Customer Success do?

An Account Manager in Customer Success is responsible for building and maintaining strong relationships with clients, ensuring that they are satisfied with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or upselling. Their goal is to help clients achieve their desired outcomes while driving customer retention and loyalty. Account Managers often collaborate with internal teams to deliver value and support clients' long-term success.

What is the difference between Account Manager Customer Success vs Account Executive?

AspectAccount Manager Customer SuccessAccount Executive
Primary FocusRetaining clients, ensuring satisfaction, and fostering long-term relationshipsGenerating new business, closing sales, and acquiring new clients
Work EnvironmentPost-sales, ongoing client management, collaborative with customer success teamsSales meetings, prospecting, and presenting to potential clients
Required SkillsCustomer relationship management, communication, problem-solvingSales techniques, negotiation, persuasion
Common CertificationsCRM certifications, customer service trainingSales certifications, product knowledge courses

While both roles involve client interaction, Account Manager Customer Success focuses on maintaining existing client relationships and ensuring satisfaction, whereas Account Executives primarily aim to acquire new clients and close sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

More about Account Manager Customer Success jobs
What cities are hiring for Account Manager Customer Success jobs? Cities with the most Account Manager Customer Success job openings:
What states have the most Account Manager Customer Success jobs? States with the most job openings for Account Manager Customer Success jobs include:
What job categories do people searching Account Manager Customer Success jobs look for? The top searched job categories for Account Manager Customer Success jobs are:
Account Manager Customer Success jobs near you
Infographic showing various Account Manager Customer Success job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Manager, Customer Success

Manager, Customer Success

1Huddle

Newark, NJ

Other

Posted 29 days ago

Job description

Manager, Customer Success

Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day.

Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Brooklyn Nets, Los Angeles Dodgers, Loews Hotels and more. We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal.

Job Description

Role Overview:

Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. You'll be providing basic technical support to customers via email and phone. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success!

Essential Roles & Responsibilities:

  • Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform.
  • Logging client issues in our tracking system.
  • Solving client issues
  • Manage customer relationships, beginning from onboarding, through account management to renewal.
  • Contributing to the success of our clients by helping them get the most out of our platform through everyday account management
  • Work local, national and international marketing events
  • Build relationships to provide repeat business and excellent customer service
  • Recognize future sales opportunities, including expansion
  • Act proactively to create opportunities for new business with existing customers
  • Manage multiple relationships well
  • Build rapport with customers and prospects
Qualifications

The ideal candidate will have:

  • Minimum 3 years of proven success in customer service for a professional organization
  • Have a friendly and professional telephone manner
  • Excellent leadership and motivational skills
  • Display an outstanding ability to listen well
  • Advanced skills in Powerpoint, Word, Outlook and Excel.
  • Proficient in functions of social media platforms such as Twitter, Facebook and LinkedIn.
  • Work well in a team environment
  • Effectively express ideas verbally and in writing
  • Independently take action beyond what is called for
  • Demonstrate a positive attitude
  • Passion for helping customers get what they need
  • Quick learner with technical acumen

Preferred Qualifications:

  • Workforce training/learning knowledge and/or experience
  • SaaS knowledge and/or experience
  • Other software experience
Additional Information

Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image.

All employees are required to be vaccinated.

Apply