The Manager, Customer Success & Contract Renewalsis responsible forexecuting and improving the ... Manage day-to-day renewal pipeline for assigned accounts * Track contract dates, pricing, and ...
The Manager, Customer Success & Contract Renewalsis responsible forexecuting and improving the ... Manage day-to-day renewal pipeline for assigned accounts * Track contract dates, pricing, and ...
Ability to manage multiple customer accounts simultaneously What will you be doing in this role ... Identify risks to customer success and implement mitigation strategies * Collaborate cross ...
Ability to manage multiple customer accounts simultaneously What will you be doing in this role ... Identify risks to customer success and implement mitigation strategies * Collaborate cross ...
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a ... Manage all current customer data * Analyze customer engagement metrics and use them to communicate ...
Quick apply
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a ... Manage all current customer data * Analyze customer engagement metrics and use them to communicate ...
$100K - $105K/yr
Customer Account Management - Manage allocated accounts in a customer centric manner. * Best ... Customer Success - Ensuring that customers in designated accounts maximize the opportunities for ...
$100K - $105K/yr
Customer Account Management - Manage allocated accounts in a customer centric manner. * Best ... Customer Success - Ensuring that customers in designated accounts maximize the opportunities for ...
Customer Success Manager
New York, NY · On-site
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...
Customer Success Manager
New York, NY · On-site
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...
A Master's degree or MBA is a plus. - 10+ years' total experience. 5+ years' operating in Customer Success Management, Business Development, and/or Strategic - Account Management. - Proven customer ...
A Master's degree or MBA is a plus. - 10+ years' total experience. 5+ years' operating in Customer Success Management, Business Development, and/or Strategic - Account Management. - Proven customer ...
Customer Success Account Manager
Tinley Park, IL · On-site
$60K - $80K/yr
The Customer Success Account Manager serves as the primary operational partner for assigned strategic accounts, ensuring alignment between customer demand, internal operations, and business ...
Customer Success Account Manager
Tinley Park, IL · On-site
$60K - $80K/yr
The Customer Success Account Manager serves as the primary operational partner for assigned strategic accounts, ensuring alignment between customer demand, internal operations, and business ...
The Manager is responsible for a team of Customer Success Managers (CSMs) who are focused on ... Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance ...
The Manager is responsible for a team of Customer Success Managers (CSMs) who are focused on ... Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance ...
Senior Group Manager, Customer Success
$134K - $184K/yr
Coach Customer Success Managers to maximize member engagement, customer retention, revenue growth ... account meetings. * Oversee monthly revenue forecasting, ensuring strategies are deployed to ...
Senior Group Manager, Customer Success
$134K - $184K/yr
Coach Customer Success Managers to maximize member engagement, customer retention, revenue growth ... account meetings. * Oversee monthly revenue forecasting, ensuring strategies are deployed to ...
Customer Success Manager
$122K - $205K/yr
This is a hybrid operational and commercial role where you'll manage a high-volume portfolio of accounts while helping build the systems, workflows, and customer success infrastructure needed to ...
Quick apply
Customer Success Manager
$122K - $205K/yr
This is a hybrid operational and commercial role where you'll manage a high-volume portfolio of accounts while helping build the systems, workflows, and customer success infrastructure needed to ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Serve as the primary point of contact for a portfolio of key accounts, providing proactive support ... customer success, account management, or related field * Proficiency in customer relationship ...
Serve as the primary point of contact for a portfolio of key accounts, providing proactive support ... customer success, account management, or related field * Proficiency in customer relationship ...
About the Role As a Senior Manager of Customer Success, you are a highly active GTM leader ... You elevate account strategy, lead a team of Customer Success Reps with a high bar, and operate as ...
About the Role As a Senior Manager of Customer Success, you are a highly active GTM leader ... You elevate account strategy, lead a team of Customer Success Reps with a high bar, and operate as ...
The Role The Customer Success Manager is responsible for managing and growing relationships with ... Manage a portfolio of assigned customer accounts and serve as a primary point of contact for ...
The Role The Customer Success Manager is responsible for managing and growing relationships with ... Manage a portfolio of assigned customer accounts and serve as a primary point of contact for ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
Lead, coach, and develop a team of Customer Success Managers to drive customer outcomes, retention, and expansion across enterprise accounts * Establish clear operating models, performance metrics ...
About the Role As a Senior Manager of Customer Success, you are a highly active GTM leader ... You elevate account strategy, lead a team of Customer Success Reps with a high bar, and operate as ...
About the Role As a Senior Manager of Customer Success, you are a highly active GTM leader ... You elevate account strategy, lead a team of Customer Success Reps with a high bar, and operate as ...
Customer Success Manager
Seattle, WA · On-site
As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...
Customer Success Manager
Seattle, WA · On-site
As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...
Manager, Customer Success (SMB)
San Francisco, CA · On-site
$200K - $220K/yr
We design AI agents that operate across the full sales action set, from account strategy to ... Hire, onboard, and develop a growing team of SMB Customer Success Managers * Coach CSMs on the ...
Manager, Customer Success (SMB)
San Francisco, CA · On-site
$200K - $220K/yr
We design AI agents that operate across the full sales action set, from account strategy to ... Hire, onboard, and develop a growing team of SMB Customer Success Managers * Coach CSMs on the ...
Account Manager Customer Success information
See salary details
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
How much do account manager customer success jobs pay per year?
As of Jul 13, 2026, the average yearly pay for account manager customer success in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.
What is the difference between Account Manager Customer Success vs Account Executive?
| Aspect | Account Manager Customer Success | Account Executive |
|---|---|---|
| Primary Focus | Retaining clients, ensuring satisfaction, and fostering long-term relationships | Generating new business, closing sales, and acquiring new clients |
| Work Environment | Post-sales, ongoing client management, collaborative with customer success teams | Sales meetings, prospecting, and presenting to potential clients |
| Required Skills | Customer relationship management, communication, problem-solving | Sales techniques, negotiation, persuasion |
| Common Certifications | CRM certifications, customer service training | Sales certifications, product knowledge courses |
While both roles involve client interaction, Account Manager Customer Success focuses on maintaining existing client relationships and ensuring satisfaction, whereas Account Executives primarily aim to acquire new clients and close sales. Understanding these differences helps in choosing the right career path or job focus within the industry.
How does an Account Manager in Customer Success typically collaborate with other departments to ensure client satisfaction?
Account Managers in Customer Success work closely with teams such as Sales, Product, and Support to resolve client issues and identify growth opportunities. They often serve as the main point of contact for clients, relaying feedback and coordinating cross-functional efforts to address client needs. Regular communication and alignment with internal teams help ensure that client expectations are met and that any concerns are addressed promptly. This collaborative approach is essential for fostering long-term client relationships and achieving high satisfaction rates.
What are the key skills and qualifications needed to thrive as an Account Manager Customer Success, and why are they important?
To thrive as an Account Manager Customer Success, you need strong relationship-building skills, account management experience, and a deep understanding of customer needs, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer success software, and data analytics tools is typically required. Exceptional communication, problem-solving, and proactive collaboration set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retention, and long-term business growth.
What does an Account Manager in Customer Success do?
An Account Manager in Customer Success is responsible for building and maintaining strong relationships with clients, ensuring that they are satisfied with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or upselling. Their goal is to help clients achieve their desired outcomes while driving customer retention and loyalty. Account Managers often collaborate with internal teams to deliver value and support clients' long-term success.
More about Account Manager Customer Success jobs
What cities are hiring for Account Manager Customer Success jobs? Cities with the most Account Manager Customer Success job openings:
What states have the most Account Manager Customer Success jobs? States with the most job openings for Account Manager Customer Success jobs include:
What job categories do people searching Account Manager Customer Success jobs look for? The top searched job categories for Account Manager Customer Success jobs are:
Full-time
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Job description
At Levata, we believe in making yourjourney with usseamless, impactful, and filled with opportunities to elevate your potential. As we think big, we enablewhat'snext byleveragingour knowledge ofwhat'spossible today. Join a team where complexitydoesn'tmean confusion-but clarity, execution, and measurable impact.
As Levata continues to scale its customer base and digital platform (eCommerce, MyAccount,TrueVue), we need a disciplined operator to ensure renewals are executed on time, customers stay engaged, and risks areidentifiedearly. The Manager, Customer Success & Contract Renewalsis responsible forexecuting and improving the renewal and customer success process across a defined portfolio of accounts.
This is a hands-on, player-coach role where you will:
- Manage a book of business and renewal pipeline
- Support and guide a small team (or future team)
- Partner closely with Sales on renewals and expansion
- Ensure customers are engaged, supported, and retained
- This role is ideal for someone who is detail-oriented, commercially aware, and eager to grow into a more senior leadership role.
Core Responsibilities:
Renewal Execution
- Manage day-to-day renewal pipeline for assigned accounts
- Track contract dates, pricing, and renewal terms
- Prepare renewal quotes and coordinate approvals
- Ensuretimelyoutreach and follow-up with customers
Customer Success Support
- Maintain regular communication with customers
- Support onboarding, adoption, and ongoing engagement
- Help coordinate QBRs or business reviews for key accounts
Churn Risk Identification
- Monitor account health signals (usage, engagement, issues)
- Escalate risks to leadership and partner teams
- Support execution of retention strategies
Sales Partnership
- Collaborate with Account Executives on renewals and expansions
- Share insights on customer needs and opportunities
- Support account planning with renewal insights
Process & Data Management
- Maintainaccuratedata in CRM (Salesforce or similar)
- Follow defined renewal workflows and playbooks
- Helpidentifyprocess gaps and recommend improvements
Reporting & Forecast Support
- Provide updates on:
- Upcoming renewals
- At-risk accounts
- Renewal status
- Support forecasting accuracy with clean data and updates
Experience:
- 3-6 years in Customer Success, Account Management, Sales Ops, or Renewals
- Experience working with B2B customers
- Exposure to contract management, renewals, or customer lifecycle roles
- Capabilities
- Highly detail-oriented and organized
- Strong communicationand follow-through
- Basic commercial understanding (pricing, contracts, customer value)
- Comfortable working in CRM systems and managing data
- Ability to manage multiple accounts and deadlines
- Growth Traits
- Coachable and eager to take on more ownership
- Interested in developing into a senior customer success or commercial leader
- Proactive mindset with a bias toward action
About Barcodes
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
1994