Academic Operations Coordinator Jobs (NOW HIRING)

Salary: $51,854.00 - $77,493.00 Annually
Location : West Windsor and Trenton, NJ
Job Type: Full-Time
Job Number: 202600024
Division: Academic Affairs
Department: Academic Operations
Opening Date: 05/04/2026
JOB SUMMARY AND DUTIES

• If you're exploring new career opportunities or seeking a dynamic and supportive work environment, consider Mercer County Community College (MCCC). As a publicly supported institution committed to open access and student success, MCCC strives to attract, retain, and support a highly skilled and diverse workforce-our most valuable asset.

At Mercer, campus culture and belonging are celebrated, and our sense of community is deeply rooted in both our mission and daily practices. With two distinct campuses-the James Kerney Campus in the heart of Trenton and our expansive 292-acre West Windsor Campus just six miles away-MCCC offers the benefits of a robust institution with the close-knit feel of a true community.
In addition to meaningful work and a supportive culture, employees enjoy a comprehensive benefits package that includes credit course tuition waivers for themselves, their spouses, and dependents-making higher education more accessible for the whole family. With 69 degree programs and 35 credit certificate options, there are countless ways to grow with us-both personally and professionally.
JOB DUTIES
Provide operational and administrative support for academic systems, grants management, and Academic Affairs processes. Assist in coordinating activities related to student advising systems, curriculum processes, scheduling, and post-award grant administration to support faculty, staff, and student success initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Provide support for academic systems, including data entry, system updates, troubleshooting, and user support for advising, curriculum, and scheduling functions
• Assist with data collection, tracking, and basic analysis to support Academic Affairs operations and reporting needs
• Ensures academic departments and divisions meet college procedures, policies and processes related to accreditation and state and federal standards.
• Support the development and maintenance of training materials and assist in delivering training sessions for faculty and staff on academic systems
• Serve as a point of contact for routine inquiries related to academic systems, resolving issues or escalating as appropriate
• Assist with curriculum-related processes by coordinating documentation, tracking submissions, and supporting workflow management
• Support post-award grant administration activities, including processing requisitions, tracking expenditures, maintaining documentation, and ensuring compliance with grant requirements
• Assist with monitoring grant-related purchases, including invoicing, requisitions, and inventory tracking in coordination with the Grants Office
• Process Academic Operations requisitions and support budget tracking activities
• Coordinate adjunct faculty support processes in collaboration with division offices
• Assist with the coordination and processing of academic agreements and related documentation
• Maintain accurate, organized, and audit-ready records using institutional systems and Microsoft Office tools
• Provide limited administrative support to Academic Affairs leadership, as needed, in support of departmental operations
• Perform other related duties as assigned

WORKING CONDITIONS

• This position is contingent upon grant funds.
• While performing the duties of this job, the employee is regularly required to use vision and talk or hear.
• Please note that assigned tasks and responsibilities span both campuses for all MCCC positions.

ADA AND OTHER REQUIREMENTS (May vary depending on the position)

• Positions in this class typically require the ability to use a key board, hearing, seeing and repetitive motions.
• SedentaryWork:Exertingupto10poundsofforceoccasionallyand/oranegligibleamountofforce frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time.Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES
KNOWLEDGE, SKILLS & ABILITIES

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational and project coordination skills
• Working knowledge of academic systems, operations, and higher education environments
• Basic understanding of grant processes, compliance requirements, and administrative procedures
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills, both written and verbal
• Ability to deliver training and provide user support in group and one-on-one settings
• Ability to interpret and apply policies, procedures, and regulatory guidelines

REQUIRED QUALIFICATIONS

• Bachelor's degree from an accredited institution in Business Administration, Information Systems, Higher Education Administration, or a related field.
• Minimum of two (2) to three (3) years of experience supporting academic operations, administrative functions, or systems in a higher education or similar environment
• Experience working with academic and/or information systems (e.g., student information systems, scheduling, advising platforms)
• Experience supporting administrative processes in a fast-paced environment
• Demonstrated ability to work effectively with diverse populations, including students, faculty, staff, and external partners
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and ability to learn and utilize new systems and technology

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES

• Atleast three to five (3-5) yearsofexperiencein a community college setting
• Experience supporting grant-funded programs or post-award grant administration
• Demonstrated technical proficiency in systems used to support academic operations

CORE COMPETENCIES
The successful candidate should demonstrate the following competencies:
Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Building Trust: Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance and meets commitments.
Gaining Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.
Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions.
Formal Presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Mercer County Community College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Mercer County Community College is an EEO/AAP Employer/Protected Veteran/Disabled.
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Full Time Employee Benefits

• Health Care
• Prescription Drug Plan
• Dental
• Vision
• Retirement Savings Plan
• Optional Tax Deferral Plans (403b and 457b plans)
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Tuition Reimbursement
• Mercer County Community College Tuition Waiver
• Employee Assistance Program, Recreation Pass to College's Pool and Fitness Center
• 14 Holidays
• 3 Personal days
• 2 Floating Holidays
• 12 Vacation days in first year
• 15 Vacation days after secnd year
• 12 Sick days per year
• Paid Jury Duty
• Bereavement Leave
• Military Leave
• Various employee discounts include Mercer County Community College Bookstore, Kelsey Theatre, NJM Insurance and Corporate Offers - "Best Pricing" to theme parks, theatre and sporting events.