ZipRecruiter

Log In

1

Api Support Engineer Jobs (NOW HIRING)

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Understanding of various International Standards relating to ball valves preferred, such as API 6A ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Build and maintain REST-based API integrations with third-party systems and monitor system ...

Anthropic

Support Engineer

San Francisco, CA

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code ...

Anthropic

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code ...

Posh AI

Support Engineer

$95K - $110K/yr

About the Role Posh is seeking a skilled Support Engineer to join our growing Support Department ... Analytical Skills: Proven ability to troubleshoot SaaS platforms and API integrations.

Fivetran

Customer Support Engineer

Denver, CO · Hybrid

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

Reality Defender

Customer Support Engineer

New York, NY · Remote

$40K - $65K/yr

Reality Defender's API-first deepfake detection platform empowers teams and developers alike to ... As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise ...

Fivetran

Customer Support Engineer

Oakland, CA · Hybrid

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

previous pagenext page

Showing results 21-40

All JobsApi Support Engineer Jobs

API Support Engineer information

See salary details

$16

$39

$68

How much do api support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for api support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an api support engineer?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

What does an api support engineer do?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What is an api support engineer?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

More about API Support Engineer jobs
What cities are hiring for Api Support Engineer jobs? Cities with the most Api Support Engineer job openings:
Who are the top companies hiring for Api Support Engineer jobs? The top employers for Api Support Engineer jobs are:
What states have the most Api Support Engineer jobs? States with the most job openings for Api Support Engineer jobs include:
What job categories do people searching Api Support Engineer jobs look for? The top searched job categories for Api Support Engineer jobs are:
API Support Engineer jobs near you
Infographic showing various Api Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Field Support Engineer

ValvTechnologies

Houston, TX • On-site

Full-time

Re-posted 25 days ago

Job description

Job Title: Sr. Field Support EngineerExperience Required: 8-10 years of product application experience
Reports To: Engineering Director
Role SummaryWe are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. We are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. This is a high-visibility role where your work will be seen and valued across the organization. You'll be in the front and center, solving real-world problems that directly impact on customer success and company reputation.
Key Responsibilities
1. Technical Troubleshooting & Field Issue Resolution
      • Lead end-to-end field issue investigations, from initial intake through final resolution.
      • Replicate field failure modes in controlled or simulated environments to isolate root causes.
      • Partner directly with Product Engineering and R&D to validate fixes and deploy permanent solutions.
      • Operate autonomously, exercising sound engineering judgment given the high variability of field conditions.

2. Customer Quality Assurance (CQE Functions)
      • Manage customer complaint documentation, ensuring accuracy and traceability.
      • Perform formal root cause analysis (RCA) using industry-standard methodologies (e.g., 8D reports).
      • Drive corrective and preventive actions (CAPA), closing loops with both customers and internal teams

3. Process Improvement & Collaboration
      • Develop scalable processes where possible, while avoiding false standardization that ignores real field variability.
      • Provide structured product improvement feedback to Design and Product Engineers based on field trends.
      • Mentor junior engineers indirectly by absorbing the most complex, ambiguous cases to balance team workload.

Qualifications & Experience
Required:
      • BS Mechanical Engineering or equivalent degree
      • 8-10 years of hands-on product application experience (field support, application engineering, or quality engineering).
      • Knowledge of various materials, especially grades of steel and alloys
      • Proven ability to manage complex technical issues with minimal supervision (no fixed script or template).
      • Deep experience with RCA methodologies (8D, Fishbone, 5 Whys, etc.).
      • Strong technical writing skills for complaint documentation and formal reports.
        Preferred:
      • Understanding of various International Standards relating to ball valves preferred, such as API 6A, API 6D, ASME
      • Ability to use engineering design and analysis tools, as well as Microsoft Office software and other productivity tools; understanding of AutoCAD 2D and SolidWorks 3D
      • Project Management experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply