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2Nd Shift Customer Service Jobs (NOW HIRING)

Penske

Customer Service Associate- 2nd Shift

Obetz, OH · On-site

$22/hr

... 2nd Shift - $21.00 per hour plus $1.00 Shift Differential, totaling $22.00 per hour Major Responsibilities: Audit of picker activity/accuracy, warehouse reports, maintain of files, customer service ...

Planet Fitness

Third Shift Customer Service

Hilliard, OH · On-site

$13.50/hr

Customer Service background preferred * A passion for fitness and health * Upbeat and positive ... Continual standing and walking during shift * Acknowledgement of members when maintaining the ...

DHL

Customer Service Representative

Olive Branch, MS

$21.35/hr

Second (2nd) Shift Customer Service Representative Shift: Monday-Friday 2:00pm-10:00pm Pay: $21.35 per hour Shift Differential: $1.00 In addition to the general below, the ideal candidate will also ...

Planet Fitness

Third Shift Customer Service

Gahanna, OH

$11.75 - $14/hr

Qualifications/Requirements Cleaning background preferred Customer Service background preferred A ... walking during shift Acknowledgement of members when maintaining the facility Must be able to ...

DHL

Customer Service Representative

Olive Branch, MS · On-site

$21.35/hr

Second (2nd) Shift Customer Service Representative Shift: Monday-Friday 2:00pm-10:00pm Pay: $21.35 per hour Shift Differential: $1.00 In addition to the general below, the ideal candidate will also ...

Synchrony Pharmacy Columbus

Customer Care Rep

Hilliard, OH · On-site

$15.25 - $20.50/hr

Responsibilities 2nd Shift Customer Care rep * This position requires good phone etiquette ... Customer service skills * Telephone etiquette skills * Able to sit for long periods of time

Taco Bell

WEEKEND Shift Customer Service

Beckley, WV · On-site

$10/hr

Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

DPDHL

Customer Service Representative

Olive Branch, MS

$21.35/hr

Second (2nd) Shift Customer Service Representative Shift: Monday-Friday 2:00pm-10:00pm Pay: $21.35 per hour Shift Differential: $1.00 In addition to the general below, the ideal candidate will also ...

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How much do 2nd shift customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 2nd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are some common challenges faced by 2nd Shift Customer Service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What are 2nd Shift Customer Service jobs?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd Shift Customer Service Representative, and why are they important?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.
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2Nd Shift Customer Service jobs near you
2nd Shift Customer Service Representative, Full or Part Time

2nd Shift Customer Service Representative, Full or Part Time

Circle K Stores, Inc.

Lexington, SC • On-site

$13.75 - $18.50/hr

Full-time, Part-time, Other

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,303 frontline employees who took The Breakroom Quiz

33rd of 46 rated convenience stores

Job description

Store 2703112: 5846 Edmund Hwy, Lexington, South Carolina 29073
Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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