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2Nd Shift Customer Service Jobs in Oklahoma (NOW HIRING)

GD Energy Products

Machinist 2nd Shift

Tulsa, OK · On-site

Machinist 2nd Shift Department: Machine Operators and Machinist Employment Type: Full Time Location ... and services; and I can promise that while our identity may change, deep down, who we are as a ...

GD Energy Products

Machinist 2nd Shift

Tulsa, OK · On-site

... and services; and I can promise that while our identity may change, deep down, who we are as a ... GD Energy Products is looking for a Machinist to work in Tulsa, OK (2nd Shift) 6:00 PM - 4:00 AM ...

GD Energy Products

Machinist 2nd Shift

Tulsa, OK · On-site

... and services; and I can promise that while our identity may change, deep down, who we are as a ... GD Energy Products is looking for a Machinist to work in Tulsa, OK (2nd Shift) 6:00 PM - 4:00 AM ...

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2Nd Shift Customer Service information

See Oklahoma salary details

$10

$18

$27

How much do 2nd shift customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for 2nd shift customer service in Oklahoma is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 2nd Shift Customer Service Representative, and why are they important?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.

What are some common challenges faced by 2nd Shift Customer Service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What are 2nd Shift Customer Service jobs?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are the most commonly searched types of Customer Service jobs in Oklahoma? The most popular types of Customer Service jobs in Oklahoma are:
What job categories do people searching 2Nd Shift Customer Service jobs in Oklahoma look for? The top searched job categories for 2Nd Shift Customer Service jobs in Oklahoma are:
2Nd Shift Customer Service jobs near you
Infographic showing various 2Nd Shift Customer Service job openings in Oklahoma as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,774 per year, or $18.2 per hour.

Customer Service Representative (2nd shift)

Air Comfort Solutions OKC

Moore, OK

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Overview
Who We Are
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
What's It Like to Work Here
We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.
Who You Are
Our customer service representatives are the backbone of our team! Without you, we wouldn't have any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love to help customers and leave them feeling confident that we will get them taken care of!
Essential Job Functions
  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service
Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
  • High School Diploma or GED Equivalent
  • 2+ years of proven success in a call center role
  • Inbound and outbound call volume experience
  • Comfortable with selling our services over the phone
  • Exceptional communication/interpersonal skills
  • Ability to exercise independent judgment and make appropriate decisions
  • Ability to organize and manage multiple tasks accurately
  • Commitment to company values
  • Basic computer skills
  • Reliable & punctual attendance
  • Fluent ability to speak, read, and write in the English language
Preferred Qualifications
  • Service Titan experience
  • HVAC, Plumbing, or Electrical experience
  • Sales experience
Compensation & Hours
  • Pay: $16.00 - $18.00 /hr
  • Monday - Friday
  • Hours: 10am - 7pm or 11am - 8pm
  • Saturday rotation during peak season
  • Location: In Office
Benefits
  • Medical, Prescription, Dental, Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • Paid Holidays
  • Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
Posted Min Pay Rate
USD $16.00/Hr.
Posted Max Pay Rate
USD $18.00/Hr.

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