ZipRecruiter

Log In

1

2Nd Shift Customer Service Jobs (NOW HIRING)

SEW-Eurodrive

Customer Service 2nd Shift

Troy, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customers and associates will be handled with a view toward growth and long-term relationships ... Pay Range: $20/hour + 10% Shift Differential Shift: 2nd Shift Top five skills and abilities we are ...

Stivers

Customer Service Representative

Medina, OH · On-site

$20/hr

Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early ...

Planet Fitness

Third Shift Customer Service

Westerville, OH · On-site

$12 - $14.50/hr

Qualifications/Requirements Cleaning background preferred Customer Service background preferred A ... walking during shift Acknowledgement of members when maintaining the facility Must be able to ...

Planet Fitness

Third Shift Customer Service

Hilliard, OH · On-site

$15.25 - $20.50/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a ... Continual standing and walking during shift * Continual talking in person with members and ...

Kwik Stop

3rd Shift Customer Service -Peosta

Peosta, IA · On-site

$17/hr

3rd Shift Customer Service - Peosta NOW HIRING - 3RD SHIFT TEAM MEMBERS! Join our team in Peosta and earn $17 per hour ($15 base pay + $2/hour overnight premium from 10 PM-6 AM)! At Kwik Stop, you'll ...

previous pagenext page

Showing results 21-40

All Jobs2nd shift JobsBusiness JobsCustomer Service JobsCustomer Service Representative Jobs2Nd Shift Customer Service Jobs

2Nd Shift Customer Service information

See salary details

$9

$18

$26

How much do 2nd shift customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for 2nd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 2nd shift customer service job?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd shift customer service representative?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.

What are some common challenges faced by 2nd shift customer service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

More about 2Nd Shift Customer Service jobs

What cities are hiring for 2Nd Shift Customer Service jobs?

Cities with the most 2Nd Shift Customer Service job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

What states have the most 2Nd Shift Customer Service jobs?

States with the most job openings for 2Nd Shift Customer Service jobs include:

2Nd Shift Customer Service jobs near you
Infographic showing various 2Nd Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3rd Shift Customer Service -Peosta

Access Dubuque

Dubuque, IA • On-site

$17/hr

Other

Re-posted 11 days ago

Job description

3rd Shift Customer Service -Peosta

Kwik Stop

1 Positions

ID: 1801479

Posted On 08/11/2026

Job Overview

NOW HIRING – 3RD SHIFT TEAM MEMBERS!

Join our team in Peosta and earn $17 per hour ($15 base pay + $2/hour overnight premium from 10 PM–6 AM)!

At Kwik Stop, you'll enjoy a fast-paced work environment where no two shifts are the same. From customer service and cashiering to food preparation and keeping our store looking great, you'll stay busy and make a difference in your community.

Part-time or full-time opportunities

Flexible scheduling

Work independently and as part of a team

Growth opportunities

Free coffee and fountain soda while you work ☕

Ready to start your next opportunity with a locally owned company that cares about its employees and community? Apply online or stop by our Peosta location to complete a quick application today!

Primary Contact

1669736567413

April Moldenhauer

Human Resources Director, HR

563-526-1189

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Customer Service

Food and Beverage

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Pay/Salary

$15.00 - $16.00 per hour

Company ID

1113

Job REQ #

1801479

# Positions

1

Start Date

20260811

End Date

20260916

Featured Job

TH Ad

TH Comments

Similar Jobs

Forklift Material Handler – All Shifts Available

Sedona Staffing Services

Customer Service Representative

Cottingham & Butler/ SISCO

Service Representative - Licensed

Cottingham & Butler/ SISCO

Financial Service Representative

Cottingham & Butler/ SISCO

Assembler - 1st and 2nd Shift

Sedona Staffing Services

Client Service Representative

Cottingham & Butler/ SISCO

Night Shift Welder

Sedona Staffing Services

Service Representative (Call Center)

Express Employment Professionals

Member Services Coordinator

Cottingham & Butler/ SISCO

Client Service Representative

Express Employment Professionals

Share this Job

Kwik Stop

About the Company

Kwik Stop is locally owned and operates 11 different convenience store locations in the Dubuque area. The growth of this company is directly attributed to its customers and to the dedicated people who bring their ideas and hard working attitudes to work every day.

Apply