ZipRecruiter

Log In

1

24 7 Chat Support Jobs (NOW HIRING)

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Financial Services Duration: 12 Months Contract Schedule: 24/7 Global Service Desk (Shift-based ... You'll provide first-line voice and chat support, basic troubleshooting, and ensure exceptional ...

Collabera LLC

Technical Support Specialist

Addison, TX · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

Synergy ECP

Network Engineer 24/7 Support

Annapolis, MD · On-site

$250K/yr

  • Medical

  • Retirement

  • PTO

This is a mission-critical opportunity supporting operations that run 24/7, 365 days a year . Our team ensures that essential systems stay online, secure, and performing at all times-and that ...

Kitsap Mental Health Services

24/7 Peer Supervisor

Bremerton, WA

$80K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

24/7 Programs - Peer Supervisor Full-Time, On-Site Non-Exempt (Hourly): $36.15 - $38.53 per hour ... Provide supportive coaching to Peers to support the crisis response process, as well as other ...

Kitsap Mental Health Services

24/7 Peer Supervisor

Bremerton, WA · On-site

$80K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

24/7 Programs - Peer Supervisor Full-Time, On-Site Non-Exempt (Hourly): $36.15 - $38.53 per hour ... Provide supportive coaching to Peers to support the crisis response process, as well as other ...

tastylive

Concierge Agent, 24/7 Coverage

Chicago, IL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... What You'll Do Customer Support * Serve as primary contact via phone, chat, and email during ...

tastytrade

Concierge Agent, 24/7 Coverage

Chicago, IL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... What You'll Do Customer Support * Serve as primary contact via phone, chat, and email during ...

tastylive

Trade Desk Representative, 24/7 Coverage

Chicago, IL

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trade Desk Representative, 24/7 Coverage Location: Initially on-site and may be hybrid/remote based ... Provide friendly, accurate, and efficient support via phone, email, or chat channels Risk ...

next page

Showing results 1-20

All JobsTechnology Jobs24 7 Chat Support Jobs

24 7 Chat Support information

See salary details

$14

$26

$44

How much do 24 7 chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a 24 7 chat support?

A 24/7 Chat Support job involves assisting customers via live chat at any time of the day or night. Support agents troubleshoot issues, answer inquiries, and provide guidance on products or services. This role requires strong communication skills, problem-solving abilities, and the capacity to handle multiple conversations simultaneously. Since support is available 24/7, agents may work in rotating shifts, including nights, weekends, and holidays.

What are the key skills and qualifications needed to thrive in 24 7 chat support?

To thrive as a 24 7 Chat Support specialist, you need strong written communication skills, quick problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and chat systems is typically required, with some employers preferring experience or certification in these tools. Excellent multitasking, patience, and a customer-focused attitude are standout soft skills in this field. These abilities are crucial to effectively assist customers around the clock and to maintain high satisfaction in a fast-paced, digital support environment.

What are the typical shift structures and how does the 24 7 chat support team collaborate across different time zones?

Many 24/7 chat support roles operate on rotating shifts to cover all hours, including nights, weekends, and holidays, ensuring continuous service for customers worldwide. Team members often work closely with colleagues in different time zones using shared platforms and detailed handover notes to keep track of ongoing support cases. Regular virtual meetings and communication tools help maintain a seamless experience for customers and foster strong team collaboration. This setup provides flexibility for employees and ensures that support standards remain high at all times.

How do you become a 24 7 Chat Support?

To become a 24/7 Chat Support agent, candidates typically need strong communication skills, basic computer literacy, and the ability to work flexible shifts including nights and weekends. Relevant experience in customer service or technical support and familiarity with chat platforms or CRM tools can improve chances of hiring. Some roles may require a high school diploma or equivalent, with additional training provided by employers.
More about 24 7 Chat Support jobs

What cities are hiring for 24 7 Chat Support jobs?

Cities with the most 24 7 Chat Support job openings:

What are the most commonly searched types of 24 7 Chat Support jobs?

The most popular types of 24 7 Chat Support jobs are:

What states have the most 24 7 Chat Support jobs?

States with the most job openings for 24 7 Chat Support jobs include:

What job categories do people searching 24 7 Chat Support jobs look for?

The top searched job categories for 24 7 Chat Support jobs are:

24 7 Chat Support jobs near you
Infographic showing various 24 7 Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 18 hours ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 492 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply